Sr. Call Center Service Assoc Horizon Healthcare ServicesSr. Call Center Service AssocHopewell, New Jersey52,787 - $70,172 This compensation range is specific to the job level and takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to: education, experience, licensure, certifications, geographic location, and internal equity. Receive escalated customer inquiries and provide second level resolution by initiating or continuing investigation process, utilizing available resources and accurately documenting customer inquiry and actions taken in accordance with departmental quality guidelines.
Patient Services Rep-Call Center Cooper University HospitalPatient Services Rep-Call CenterVoorhees, New JerseyFull timeAccurately and efficiently performs many non-clinical administrative duties, including but not limited to in-basket and telephone communication, documentation in medical record, obtaining reports and medical records, completion of insurance and/or disability forms, precertification and/or authorizations, referrals and workqueues such as patient reg, referrals, etc. Makes appointments, including follow-up appointments for patients in a high customer service environment in an efficient and timely manner across the healthcare continuum including physician office visits, imaging, and lab post-visit and during patient outreach.
Call Center Representative Cardiovascular LogisticsCall Center RepresentativeNorristown, PAPart timeRecords and communicates all messages in an accurate, concise, and timely manner, using appropriate medical terminology and abbreviations, and appropriate EMR workflows for "phone notes". Cardiology Consultants of Philadelphia (CCP) is a professional medical organization committed to the healing mission of Medicine and is part of a national cardiology platform, Cardiovascular Logistics (CVL).
Closing Shift - Member Advisor - Call Center American Heritage Credit UnionClosing Shift - Member Advisor - Call CenterPhiladelphia, PA$19–$21 / hourFull timeResponsibilities Include:Provide an ultimate level of service to the members and employees of American Heritage Federal Credit Union in a pleasant, efficient manner via telephone, electronic communications and/ or mail. Ability to analyze and identify member's questions/problems and refer/cross-sell a product or service through the use of the ACS system in order to meet the expectations/ financial needs of the member.
Bilingual (Spanish) Call Center Agent PortnoffBilingual (Spanish) Call Center AgentKing of Prussia, PAThe Bilingual Call Center Agent responds to any inbound telephone calls and voicemail messages, provides callers with details concerning unpaid claim(s), negotiates payment terms and screens callers for hardship consideration. Maintain an ongoing understanding of, and consistently comply with, the rules and regulations associated with the Fair Debt Collections Practices Act (FDCPA), the Municipal Claims and Tax Liens Act (MCTLA) and PLA processes and procedures.
Call Center Agent PortnoffCall Center AgentKing of Prussia, PAThe Call Center Agent responds to inbound telephone calls and voicemail messages, provides callers with details concerning unpaid claim(s), negotiates payment terms and screens callers for hardship consideration. Maintain an ongoing understanding of, and consistently comply with, the rules and regulations associated with the Fair Debt Collections Practices Act (FDCPA), the Municipal Claims and Tax Liens Act (MCTLA) and PLA processes and procedures.
Call Center Associate Penn MedicineCall Center AssociateDoylestown, PAPenn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.
Call Center- Member Advisor II - Northeast Philadelphia American Heritage Credit UnionCall Center- Member Advisor II - Northeast PhiladelphiaPhiladelphia, PA$20.50–$22.50 / hourFull timeProvide education to new Member Advisors I to answer incoming calls, to use all necessary programs to assist the membership, advanced knowledge of Credit Union Products and Services. Responsibilities Include:Provide an ultimate level of service to the members and employees of American Heritage Federal Credit Union in a pleasant, efficient manner via telephone, electronic communications and/ or mail.
Customer Care Center Representative Univest Financial CorporationCustomer Care Center RepresentativeKulpsville, PennsylvaniaThis full-time opportunity includes paid training in our Kulpsville, PA training center, with a hybrid work environment available after the 4–6 month training period, along with incentives, competitive pay, great benefits, and a supportive work environment. Our Customer Care Professionals provide exceptional service by phone, email, and chat while building trusted relationships and helping customers find solutions that support their financial well-being.
Call Ctr Specialist Access-Jenkintown/Ft Temple University Health SystemCall Ctr Specialist Access-Jenkintown/FtPhiladelphia, PAServes as the single point of contact to internal and external customers to ensure easy and seamless access to physicians, employees, patients, programs and services. Handles complex scheduling requests through various channels while utilizing numerous protocols and verification portals simultaneously.
Senior UCC Engineer - Webex Calling ECLAROSenior UCC Engineer - Webex CallingLafayette Hills, PAThe role will work directly with internal IT teams, business stakeholders, telecommunications providers, and Cisco / Client resources to gather requirements, plan migrations, coordinate number porting, execute cutovers, and provide ongoing UC support. The successful consultant should instead have enough exposure to Cisco's AI strategy and capabilities to discuss AI agents, assistants, LLMs, machine learning, and potential voice / contact-center use cases credibly with stakeholders.
Field Engineer - Data Center Infrastructure ZonesField Engineer - Data Center InfrastructureWest Chester, NYFull timeOperating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services.
NewCoordinator, Home Support On-Call Erickson Senior LivingCoordinator, Home Support On-CallGlen Mills, PennsylvaniaMaris Grove helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. Location: Maris Grove by Erickson Senior Living We are hiring an On-Call Coordinator in Home Support who provides after-hours scheduling and staffing for all private duty home care services.
NewBarista | Part-Time | Curtain Call Cafe Oak View GroupBarista | Part-Time | Curtain Call CafePhiladelphia, PennsylvaniaFounded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Oak View Group: Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales.
Tracking Support Center Representative - Third Shift 3Si Security SystemsTracking Support Center Representative - Third ShiftMalvern, PAThrough our exclusive DirectToDispatch technology, verified crime alerts are sent directly to law enforcement dispatch centers in real time—bypassing traditional third-party monitoring delays—to enable rapid, precise response when it matters most. The Tracking Support Center Representative is an essential part of 3Si's crime fighting mission to deliver live, accurate GPS tracking support to law enforcement with our vision to create a #SaferWorld.
NewConference Services Attendant (ON Call) Compass Group USA IncConference Services Attendant (ON Call)Skillman, NJSummary: Ensures that all meeting rooms and public areas of the facility are maintained to the highest level of professional appearance and that all meeting requirements are met prior to the meeting start time. Become part of Restaurant Associates, the industry's leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations!
Financial Center Relationship Specialist Fulton BankFinancial Center Relationship SpecialistWynnewood, Pennsylvania$22.16–$36.92 / hourThis involves engaging in outbound campaign calls, handling inbound contact center inquiries through participation in Fulton Banks Distributed Work model, scheduling appointments, and actively engaging customers in the lobby. In addition to the Small Business focus, this role will be an active part of the Financial Center Performance, delivering an unparalleled customer experience to all customers, from service to sales, focusing on a seamless one-stop experience for all their financial needs.
Financial Center Supervisor Fulton BankFinancial Center SupervisorWilmington, Delaware$24.81–$41.35 / hourResponsibilities: Drive proactive sales conversations by engaging in outbound calls, handling inbound contact center inquiries, scheduling appointments, and actively engaging customers in the lobby with a goal of identifying sales opportunities and converting them into tangible outcomes. Contribute to teambuilding and performance excellence in the financial center by collaborating closely with the Financial Center Manager, to assist in building and nurturing a high-performing team.
Specialist, Security Operations Center-Swing Shift Comcast CorporationSpecialist, Security Operations Center-Swing ShiftWest Chester, PACertification or accreditation from a risk or security management program such as: Certified Protection Professional (CPP), Physical Security Professional (PSP), Certified Emergency Manager (CEM), Certified Business Continuity Professional (CBCP), Certified Information Systems Security Professional (CISSP), or CompTIA Security+ is a plus. The Specialist, Security Operations Center (SOC), supports the monitoring and response to internal and external security events with potential impact on senior leadership, staff, business assets, reputation, and facilities.
NewEDIFI Credit Union Seeking Contact Center Agent II EdiFi Credit UnionEDIFI Credit Union Seeking Contact Center Agent IIWillingboro, NJ$22.90–$25.45 / hourFull timeA Day in the Life of a Contact Center Agent IIUnder the supervision of the Contact Center Supervisors & Contact Center Vice President, the Contact Center Agent II role will drive service excellence by personally and professionally responding to the needs of members and prospective members of the credit union, via inbound and outbound phone calls, chat, fax, mail, and electronic communication. EDIFI Credit UnionEDIFI Credit Union Urgently Seeking Contact Center Agent IIBilingual English and Spanish Highly DesiredAt EDIFI's Corporate Center, Willingboro, NJHourly Rate: $22.90-$25.45;