EDUCATION and/or EXPERIENCE: Bachelor's degree in with major course work in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, nursing, education or a related field OR Be a registered nurse OR Have a high school diploma or equivalency and 12 semester credit hours in sociology, social work, psychology, social work, gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling, education or related field OR Have a high school diploma or equivalency and 3 years of mental health direct care experience in public or private human services with employment as a mental health staff person prior to 1/1/92. The Crisis Intervention Specialist I is responsible for answering the 988 Suicide & Crisis Lifeline and providing telephone-based support to individuals experiencing emotional or behavioral health crises.