UNKNOWN

ADAPTED_NOW

Provide proactive care guidance for various value-add opportunities: + Guidance on closing care gaps (e.g., No PCP, discussing switching from low quality PCPs to high quality PCPs, reminder for completion of health risk assessment, reminders for exams/tests due). + Answer inquiries from members (via voice and chat) for the following: + Help with eligibility, benefit education, open enrollment / new hire plan selection, claims issues, ID card issues, grievances/appeals, utilization management (UM) status, including but not limited to medical, dental, and vision plans.

Job Description: Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com. Job Summary: The role of the Family Health Advocate is an exciting and innovative remote role newly created to provide meaningful support to members and their families through personalized resource and referral facilitation, issue resolution and healthcare navigation. Utilizing motivational interviewing and guided approaches, the family health advocate will play a critical role in supporting members to achieve their health goals, reduce costs and optimize quality care. Essential Job Functions: + Answer inquiries from members (via voice and chat) for the following: + Help with eligibility, benefit education, open enrollment / new hire plan selection, claims issues, ID card issues, grievances/appeals, utilization management (UM) status, including but not limited to medical, dental, and vision plans + Provider search (PCP, specialty, and facility), focused on healthcare cost and quality, and present premier provider options, including but not limited to medical, dental, and vision plans + Support for spending accounts, pharmacy, and disability. + Assistance with incentives and rewards + Aid with ordering durable medical equipment (DME) + Community resource search + Member preferences management + Coordinate issue resolution with providers, payers or 3rd parties for: + Claims adjustments + Grievances and appeals submissions + Utilization management intake or status + Complex pharmacy inquiries + Complex spending account inquiries + Provide proactive care guidance for various value-add opportunities: + Guidance on closing care gaps (e.g., No PCP, discussing switching from low quality PCPs to high quality PCPs, reminder for completion of health risk assessment, reminders for exams/tests due) + Proactive benefits education for procedures + Preparing members for scheduled procedures/admissions + Referring members to available 3rd parties for care management and second opinion. + Referring members to Clinical Advocates (Nurse) for conditions that require clinical care and case management assistance + Primary duties include but are not limited to: + Understands and communicates the benefit design packages to members as defined by employer. + Interacts with members verbally and in written form to ensure appropriate engagement is achieved. + Is fully versed in and can explain plan benefit design, handles benefit and enrollment issues. + Drive member's engagement into appropriate programs and offerings. + Be an educator on health care related inquiries. Specific Skills/ Attributes: + Excellent multi-channel communication and problem-solving skills + Ability to communicate effectively in both voice and chat channels, including critical thinking skills, effective typing, grammar, and spelling skills. Qualifications: + High school / GED diploma + 2-yr associates degree in healthcare/health sciences OR equivalent experience in healthcare, preferably helping members navigate benefits and claims, OR held one or more of the following positions: + Health Guide/Advocate/Navigator + Medical Assistant + Pharmacy Technician + Phlebotomy Technician + Electrocardiograph (EKG) Technician + Patient Care Technician (PCT) + Physical Therapy Assistant + Nursing Assistant + Medical Secretary/Clinic Manager + Radiology Technician + Home Health Aide + Occupational Therapist Aide + Medical Coder + Dental Assistant + Experience in customer service in a healthcare contact center, provider office, or healthcare institution + Experience in successful resolution of high level/sensitive customer service issues. Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law. Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

Sharecare

Family Health Advocate - Remote

Sharecare, Inc.

OTHER

FEED

We’re a rapidly growing network of OBGYN private practice groups, and while it’s important to know what we are, it’s more important to know what drives us - our mission to improve the lives of our healthcare partners and their patients. As a full-time team member, you will have access to a range of benefits to include: Health Care Plan (medical, dental & vision), Retirement Plan with a generous company match, Life Insurance, Paid Time Off (because we work hard and play hard), Short-Term (at no cost to you) and Long-Term Disability.

Overview:
Women's Health Associates, a practice partner of Together Women's Health, is seeking a full time Medical Assistant(MA) to join their growing medical team. The Medical Assistant embraces a strong commitment to providing an exceptional patient experience with every interaction. This role ensures each patients' encounter is professional, warm and caring while meeting a patient's individual needs. Medical Assistant or LPN welcome to apply. 

Responsibilities:
<ul><li>Obtain patient's health history and accurately enter into Electronic Medical Record</li><li>Set up and prepare exam room for patient visit to ensure cleanliness</li><li>Perform any preliminary physical tests and obtain vitals</li><li>Set up any additional diagnostic and/or treatment equipment</li><li>Administer injections</li><li>Complete all documentation pertaining to patient's medical record, test requests, medications and patient education with accuracy and timeliness</li><li>Assist the physician as directed</li><li>Must work well in a team environment</li></ul>

Qualifications:
<ul><li>Experience in a medical office setting and/or graduation from a certified Medical Assistant program is required</li><li>Certified Clinical Medical Assistant (CCMA) (Preferred)</li><li>1+ years in a medical office</li><li>Experience with EMR system(s) and medical terminology is required</li><li>Previous experience at an OBGYN office (Preferred)</li></ul>What’s in it for you? As a full-time team member, you will have access to a range of benefits to include: Health Care Plan (medical, dental & vision), Retirement Plan with a generous company match, Life Insurance, Paid Time Off (because we work hard and play hard), Short-Term (at no cost to you) and Long-Term Disability...not to mention a team of smart, passionate and friendly people. Why Together Women’s Health (TWH)? Because we do things a bit differently here. We’re a rapidly growing network of OBGYN private practice groups, and while it’s important to know what we are, it’s more important to know what drives us - our mission to improve the lives of our healthcare partners and their patients. Our actions speak louder than those words. We invest in our talented teams and our connection to our core values last longer than a quick glance through the employee handbook - we live them every day! TWH is a place where careers thrive for those who believe the right team can achieve anything. Together Women’s Health (TWH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Together Women's Health, LLC

Medical Assistant

Certified Medical Assistant

Diversity

Documentation

Electronic Medical Records

Healthcare

Injections

Licensed Practical Nurse/Licensed Vocational Nurse

Medical Assistance

Medical Office

Medical Records

Medical Terminology

Medical Tests

Medicine

Obstetrics and Gynecology

Patient Education

Team Player

Women's Health

[AW]-iCims

HOUR

To support the continued delivery of quality and compassionate care in our communities, we are offering a retention bonus of $1,500 for Medical Assistants and an additional $2,500 for Nurses.* Whether you're a skilled Medical Assistant or a Licensed Practical Nurse, you’ll be a key part of an integrated care team, helping patients feel supported, respected, and cared for at every visit.

<h3>Description</h3> <div>To support the continued delivery of quality and compassionate care in our communities, we are offering a retention bonus of $1,500 for Medical Assistants and an additional $2,500 for Nurses.* Your commitment helps us meet critical service needs, and we’re excited to have you be a part of our mission! Deliver Compassionate, Team-Based Care as a Medical Assistant or LPN Nurse Schedule: Monday-Friday Join a mission-driven primary care team where your clinical skills and patient-first mindset will make a direct impact on the health and well-being of individuals in your community. Whether you're a skilled Medical Assistant or a Licensed Practical Nurse, you’ll be a key part of an integrated care team, helping patients feel supported, respected, and cared for at every visit. This Is a Great Opportunity for Someone Who:</div><ul><li>Loves working in a fast-paced clinic environment and enjoys meaningful patient interaction</li><li>Thrives in a collaborative team that values both medical and behavioral health integration</li><li>Wants to grow their career while helping improve access to quality, whole-person healthcare </li></ul><div> </div> <h3>Key Responsibilities</h3> <ul><li>Preparing patients for exams and treatments, including taking vitals and medical histories</li><li>Performing procedures such as venipuncture, EKGs, urinalysis, and immunizations</li><li>Maintaining clean and well-stocked exam rooms and sterilizing medical equipment</li><li>Educating patients on medications, treatments, and preventive health practices</li><li>Assisting providers with minor procedures and physicals</li><li>Managing referrals, test scheduling, patient records, and supply inventory</li><li>Following all safety, infection control, and regulatory guidelines (CLIA, OSHA, etc.)</li><li>Collaborating with patients and the care team to ensure a smooth and supportive experience</li></ul><div>Additional Responsibilities for LPNs Include:</div><ul><li>Triage medical questions and manage refill requests in collaboration with medical providers</li><li>Monitor HIT tools and alerts related to patient care coordination</li><li>Conduct hospital discharge follow-ups to ensure continuity of care</li><li>Serve as a nursing consultant to care team members and assist in treatment planning</li><li>Collaborate with providers regarding significant health information and updates </li></ul><div> </div> <h3>Requirements, Skills, Knowledge and Expertise</h3> <div> High School/GED required</div><ul><li>If a medical assistant certification or 1 year of experience is not previously obtained, successful completion of the internal CHN Medical Assistant course is required </li><li>Practical Nursing certificate required, if Nurse LPN WORK EXPERIENCE/TRAINING/ADDITIONAL REQUIREMENTS • Knowledge of medical office terminology, procedures, and equipment preferred • Knowledge of Microsoft Office Suite preferred </li></ul><div> LICENSURE/CERTIFICATION • Medical Assistant Certification or Registered Medical Assistant preferred OR • LPN or GPN (must pass MO NCLEX exam within 90 days of graduation) required You’ll Be A Great Fit for This Role if You:</div><ul><li>Have a passion for providing accessible, compassionate healthcare to diverse populations</li><li>Take pride in being organized, thorough, and calm under pressure</li><li>Value respectful, professional communication with patients and teammates alike</li><li>Enjoy variety in your work—from patient care to administrative support</li><li>Are driven to provide care that treats the whole person, not just the symptoms </li></ul><div>*Retention bonuses paid as per bonus policy; exclusions may apply. IND2</div>

Compass Health Network

Medical Assistant/Nurse LPN - Primary Care

PinpointHQ

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Family Health Advocate - RemoteSharecare

Medical AssistantTogether Women's Health, LLC

Medical Assistant/Nurse LPN - Primary CareCompass Health Network

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