Under the guidance of the Retail Manager, District Director, manage day-to-day operations of a retail store location(s) including service delivery, staff administration, facilities maintenance, phone performance and appearance, purchasing, record keeping, retail product and merchandise management, administrative functions, and other operational areas of the retail store. Work effectively with Automotive Services Managers (in CCIT) and technical team to ensure a positive Member experience in all areas of contact and when necessary, provide guidance and/or direction to Automotive Services team in the absence of the Car Care Manager.