Cabarrus Rowan Community Health CentersShelter Health Services Site Coordinator October 5, 2026 2 of 3Key Responsibilities1.Maintain office services by organizing office operations and procedures; controlling correspondence; reviewing and approving supply requisitions; assigning and monitoring clerical functions.2.Disseminate information to all special population patients regarding clinic services and state and local public services.3.Provide back-up support for patient representative and interpreter staff at times of unanticipated need, planned or unplanned employee absence.4.Assist in month-end and annual department close process responsibilities.5.Perform daily bank deposits and comply with all CRCHC cash handling policies.6.Ensure mail is opened and distributed according to procedure.7.Ensure the smooth and timely flow of patients through scheduled clinics.8.Be the operational point person onsite for facility-related issues.9.Facilitate communication, problem-solving, and conflict resolution between all departments.10.Develop and recommend changes in operational procedures that promote quality patient-centered care, productivity and revenue enhancement, risk management, cost savings, employee engagement and satisfaction.11.Assist in the recruitment, hiring, orientation, development, and evaluation of patient representatives, interpreter staff, and volunteers.12.Represent the company professionally and positively to enhance and promote the core values and mission of the organization.13.Participate in quality improvement activities by initiating or contributing to monitoring, measuring, analyzing, improving, and/or controlling program goals, objectives, and/or services.14.Support current incentive, regulation, and certification requirements (such as Meaningful Use, PCMH and UDS) through documentation, participation in initiatives, and other activities as directed.15.Perform other duties as assigned. Title: Shelter Health Services Site CoordinatorDepartment: Special PopulationsStatus: Non-ExemptPosition Classification/Category: AdministrationLevel: N/ALocation: Shelter Health ServicesHourly Pay Range:Reports To: Community Health Program AdministratorDirect Reports: Shelter Health Services Patient RepresentativeSummary of PositionThe Shelter Health Services Site Coordinator oversees all front office operations and procedures to ensure organizational effectiveness and efficiency.