Working knowledge of current Low Code/No Code, configurable SaaS, or workflow platforms, such as Microsoft Power Platform (Power Apps/Power Automate), Appian, Mendix, OutSystems, Pega, Salesforce, ServiceNow, Guidewire, Duck Creek, Unqork, or similar platforms. Support users with a variety of business needs including new system enhancement requests, troubleshooting issues, generation of reports and business intelligence based on priorities set by Product Owners and Business Analysts.