Customer Experience (Cx) Insights Analyst ManulifeCustomer Experience (Cx) Insights AnalystBoston, MA$73,350–$122,250 / yearWorking closely with senior leaders and cross-functional teams, the analyst will leverage NPS, OSAT, customer research, operational metrics, journey analytics, and AI-enabled tools to generate actionable insights, forecast customer experience performance, and influence strategic priorities. The successful candidate will identify customer friction points across journeys, uncover root causes, align stakeholders around opportunities, and help orchestrate actions that drive measurable improvements in customer experience, loyalty, and advocacy.
Customer Experience (CX) Insights Analyst ManulifeCustomer Experience (CX) Insights AnalystBoston, Massachusetts$73,350–$122,250 / yearWorking closely with senior leaders and cross-functional teams, the analyst will leverage NPS, OSAT, customer research, operational metrics, journey analytics, and AI-enabled tools to generate actionable insights, forecast customer experience performance, and influence strategic priorities. The successful candidate will identify customer friction points across journeys, uncover root causes, align stakeholders around opportunities, and help orchestrate actions that drive measurable improvements in customer experience, loyalty, and advocacy.
QA Analyst SQL The Computer Merchant, LtdQA Analyst SQLEverett, MA$50–$53 / hourContractorWhile an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. This position encompasses functional testing, production support, and assistance for the Contact Center and Background Record Check Staff to ensure high system reliability, data integrity, and an exceptional user experience for internal and external stakeholders.
Quality Engineer Karwell TechnologiesQuality EngineerBoston, MAJob Summary: The Senior Quality Analyst/Engineer is responsible for assuring that activities, processes, and products related to CAPA, Change Management, investigations, deviations, Quality Management Review, audit coordination, and metrics are effectively managed for the Madison facility. The role will also support Quality System improvement initiatives, data maintenance, trending and reporting, deviation investigation, internal/external auditing, and collaboration with Regulatory Affairs, Operations, Technical Operations, Engineering, and Materials Management groups to drive quality culture.
Technical Systems Analyst The Computer Merchant, LtdTechnical Systems AnalystBoston, MA$50–$53 / hourContractorWhile an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Work with end users to evaluate and solve technical problems using all tools provided, including remote access tool, SCCM, etc.
Analyst, Procurement-Data MesserAnalyst, Procurement-DataBridgewater, MAMesser is the world's largest privately held industrial gases company and what we do matters because it is woven into every part of life, from the medical gases that patients rely on to the essential elements needed to safely and sustainably produce the goods our communities depend on. Alternatively, a master's degree in business, finance, information technology and analytics, or a related field and two years of experience in working with data in procurement, supply chain, or a related field.
NewSales Analyst JOSEPH'S BAKERYSales AnalystLawrence, MAAs a key member of our Sales & Marketing team, you'll analyze sales performance, market trends, customer behavior, and syndicated data to uncover opportunities that improve sales growth, strengthen market position, and support strategic initiatives. We're looking for a highly analytical, detail-oriented, and strategic Sales Analyst to help transform data into actionable insights that drive the growth of both the Joseph's and Tumaro's brands.
Sr. Claims Analyst, Health And Risk Solutions Sun Life FinancialSr. Claims Analyst, Health And Risk SolutionsWellesley Hills, MA$68,200–$102,300 / yearYou will also play a key role in managing internal and external relationships, supporting new hire training, and coaching and mentoring Health and Risk Solutions Claim Analysts and Overpayment Specialists. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation.
SR Lead QA Analyst Integrated Resources, IncSR Lead QA AnalystCambridge, MassachusettsContractorProvide quality assurance oversight for system related issues (deviations, incidents, etc.) •Assist in the development of IT Controls •Advise technical personnel and management on regulatory compliance and interpretation and recommend appropriate corrective actions where needed. As a member of the IT Quality & Regulatory Compliance team, the Lead IT Analyst Regulatory Compliance helps to define, plan, and perform duties that support major system development life cycle activities, including validation review and change control approval of IT systems.
Account Service Implementation Analyst, Officer State Street CorporationAccount Service Implementation Analyst, OfficerQuincy, MA$70,000–$118,750 / yearThe successful candidate must possess skills in functional requirements gathering and documentation; excellent verbal, written, and presentation skills; a proven ability to gather and interpret client requirements and liaise between business/implementation client and technology teams specializing in Front Office, Middle Office & IBOR. Alpha Platform Expertise: Ability to quickly and efficiently develop a strong working knowledge of Alpha Account Services capabilities, including the Account Configuration & Maintenance (ACM) workflow tool and account lifecycle processes (onboarding, maintenance, and termination).
Sr Lead QA Analyst Integrated Resources, IncSr Lead QA AnalystCambridge, MassachusettsContractorPrincipal duties and responsibilities: Approve system life cycle deliverables and activities to ensure that regulations, protocols, procedures, and methodologies are followed, and that appropriate and complete documentation is captured and reported to support validation activities. Job impact: The Quality Assurance and Validation Specialist's role is essential in maintaining systems that are compliant with both regulatory (e.g., FDA) and corporate requirements and good business practices.
NewBusiness Analyst 2 eTeam Inc.Business Analyst 2Boston, MA$47.34–$54.61 / hourYou will work in close partnership with the Stores Excellence team supporting Global Partner Stores and cross-functional partners who rely on accurate partner store data and reporting. Team details & who they will work with: Partner Stores by Client -manage all reporting and analysis; will work closely with HM, Dir of Stores Excellence, Sr Dir of global partners business.
NewQuality Assurance Analyst KYYBA, IncQuality Assurance AnalystEverett, MAFounded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere.
Sr. Analyst, Materials Planning SIOP RTXSr. Analyst, Materials Planning SIOPMassachusettsIt will interface with Demand Planning, Production Control, Factory Operations, Program Operations, Engineering, Supply Chain, and Finance to help ensure resources are efficiently utilized based on a low volume, high mix demand profile for programs with priorities and unique material challenges. The successful candidate has working knowledge of Material Requirements Planning (MRP) systems in a manufacturing environment and utilizes data-driven decision making to enable effective planning and execution.
Sr. QA Specialist (Fri-Sun 6am-6:30pm) GenezenSr. QA Specialist (Fri-Sun 6am-6:30pm)Lexington, MAThis role is accountable for all elements of the Quality Management System (QMS), including but not limited to deviations, Corrective and Preventive Actions (CAPAs), excursions, Out of Specifications (OOS), change controls, and upholding data integrity. Nearby Indianapolis is home to professional and college sports teams, the Indy 500, a growing art community and the world’s largest children’s museum--to name just a few reasons why this area is a great place to live.
Senior Financial Analyst Berkeley Research GroupSenior Financial AnalystBoston, Massachusetts$80,000–$135,000 / yearComprised of experienced, hands-on professionals that are results-oriented and data-driven, the market leading BRG Corporate Finance practice collaborates as partners with management teams and sponsors to focus on strategic options that maximize value for stakeholders. The BRG Corporate Finance practice specializes in providing strategic, operational, and financial advice to private equity firms, management teams, boards of directors, investors, hedge funds, and other lenders or companies that are either underperforming or in transition.
Threat Assurance Analyst State StreetThreat Assurance AnalystQuincy, Massachusetts$90,000–$157,500 / yearThis role will be focused on interacting with internal and external testing partners and control owners as we source, transform and interpret data from our stakeholders to understand enterprise posture and provide assurance insights to our cyber partners and leadership. This individual will communicate assurance from the threat perspective – translating policies into threat impact and defensive coverage – and will work with a diverse range of teams, tailoring communication to each audience’s level of technical knowledge.
Equity Operations Analyst Daley and AssociatesEquity Operations AnalystBoston, MA$60–$70 / hourThe Equity Operations Analyst will be responsible for the administration and operational support of global equity compensation programs, including Restricted Stock Units (RSUs) and the Employee Stock Purchase Plan (ESPP). Prepare and deliver timely reporting to global payroll teams, including equity transaction tax withholdings, payroll reconciliations, and compliance-related reporting.
Investment Operations Analyst Daley and AssociatesInvestment Operations AnalystBoston, MA$30–$40 / hourCollaborate closely with Investment Operations, Portfolio Management, Product Management, and Global Relationship teams to address guideline-related inquiries and resolve issues. This role partners closely with investment teams to monitor and ensure portfolio transactions and holdings adhere to client investment guidelines and regulatory requirements.
Senior Private Credit Operations Analyst Daley and AssociatesSenior Private Credit Operations AnalystBoston, MA$95,000–$105,000 / yearAct as the primary point of contact between the firm and custodian banks for private investments, coordinating closings, settlements, and post-settlement activities. Resolve settlement issues, payment discrepancies, and operational challenges by working closely with fund administrators, custodians, and agency teams.