Overview : This role manages a portfolio of up to 25 clients, serving as a trusted advisor and primary point of contact while developing service strategies, leading client meetings, analyzing and presenting data, implementing client-specific initiatives, and proactively identifying opportunities and challenges to support client goals, retention, and overall program success. The position requires strong knowledge of products, services, pricing, and profitability, along with the ability to collaborate across teams, mentor others, manage projects, and make strategic business decisions that balance client needs with organizational objectives.