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The HVAC Service Technician is responsible for the installation, maintenance, troubleshooting, and repair of heating, ventilation, and air conditioning systems for residential and commercial customers. This role ensures HVAC systems operate safely and efficiently, delivering reliable service and technical support while maintaining a positive customer experience.

Position Purpose: The HVAC Service Technician is responsible for the installation, maintenance, troubleshooting, and repair of heating, ventilation, and air conditioning systems for residential and commercial customers. This role ensures HVAC systems operate safely and efficiently, delivering reliable service and technical support while maintaining a positive customer experience.Typical Job Duties:<ol style="margin-top:0in"><li class="MsoNormal">Install, maintain, and repair furnaces, air conditioners, heat pumps, boilers, and ventilation systems.</li><li class="MsoNormal">Perform routine diagnostic checks, preventive maintenance, and emergency repairs.</li><li class="MsoNormal">Test HVAC systems for efficiency, refrigerant levels, and operational safety.</li><li class="MsoNormal">Respond to service calls, including after-hours on-call assignments, for repairs, maintenance, or system malfunctions.</li><li class="MsoNormal">Educate customers on system operation, recommended maintenance, and energy efficiency practices.</li><li class="MsoNormal">Complete service reports, job documentation, and customer records accurately and promptly.</li><li class="MsoNormal">Maintain service vehicle inventory and equipment in clean and safe operating condition.</li><li class="MsoNormal">Collaborate with dispatch, office staff, and other technicians to coordinate service schedules and resolve service issues.</li><li class="MsoNormal">Participate in regular safety training and technical skills development programs.</li><li class="MsoNormal">Follow all company safety procedures and industry regulations, including use of appropriate PPE.</li></ol>Physical Requirements: Ability to stand, walk, climb, crouch, and lift up to 75 pounds regularly. Work in confined spaces, on ladders, rooftops, or outdoors in varying weather conditions.Working Conditions: Primarily field-based at residential and commercial customer sites. Exposure to extreme temperatures, confined spaces, and HVAC system components. On-call or overtime work may be required during peak seasons or emergency situations.Equipment and Machines Used: Service vehicles, hand tools, power tools, HVAC diagnostic tools, refrigerant recovery units, leak detectors, and mobile devices.Reporting Relationships: The HVAC Service Technician reports directly to the Service Manager. This position does not typically supervise other staff.Qualifications:<ul style="margin-top:0in"><li class="MsoNormal">Education: High school diploma or equivalent required. HVAC certification or technical school completion preferred.</li><li class="MsoNormal">Related Experience: Minimum of 2 years of HVAC installation, service, or repair experience. EPA Refrigerant Handling Certification preferred.</li></ul>Job Knowledge/Skills Required:<ol style="margin-top:0in"><li class="MsoNormal">In-depth knowledge of HVAC systems, controls, and safety regulations.</li><li class="MsoNormal">Strong mechanical, diagnostic, and troubleshooting skills.</li><li class="MsoNormal">Ability to read and interpret technical manuals, blueprints, and schematics.</li><li class="MsoNormal">Effective customer service and interpersonal communication skills.</li><li class="MsoNormal">Proficiency in using hand tools, power tools, and diagnostic equipment.</li><li class="MsoNormal">Strong organizational and scheduling abilities.</li><li class="MsoNormal">Ability to manage a daily service schedule independently.</li><li class="MsoNormal">Basic computer and mobile device skills for service reporting and communication.</li><li class="MsoNormal">Commitment to safety protocols, including use of PPE and adherence to HVAC regulations.</li><li class="MsoNormal">Flexibility for on-call, weekend, and holiday work as required.</li></ol>

Hall Oil & Propane Inc

HVAC Service Tech (Rocky Mount)

Blueprints

Communication Skills

Customer Experience

Customer Support/Service

Customer Training

Documentation

Energy Efficiency

Environmental Protection Agency (EPA)

HVAC

Hand Tools

Identify Issues

Interpersonal Skills

Inventory Management

Maintenance - HVAC

Maintenance Services

Mobile Devices

On Call

Preventative Maintenance

Problem Solving Skills

Pumps

Record Keeping

Regulatory Compliance

Safety Training

Schematics

Service Delivery

System Operations

Technical Support

Technical Writing

Telephone Skills

Proliant

FULL_TIME

YEAR

The Grounds Enhancement Manager is a key member of the Physical Plant team and is responsible for the planning, organization, and management of all grounds and athletic field maintenance activities on the Ferrum College campus. The role combines leadership, technical expertise, and a strong commitment to environmental sustainability to ensure our campus remains a vibrant and attractive space for students, faculty, staff, and visitors.

<h3>A. Purpose</h3><ol><li>The Grounds Enhancement Manager is a key member of the Physical Plant team and is responsible for the planning, organization, and management of all grounds and athletic field maintenance activities on the Ferrum College campus. The role combines leadership, technical expertise, and a strong commitment to environmental sustainability to ensure our campus remains a vibrant and attractive space for students, faculty, staff, and visitors.</li></ol><hr/><h3>B. Duties</h3><ol><li>Grounds and Athletic Field Maintenance: Oversee the day-to-day maintenance and upkeep of all campus grounds and athletic fields. Develop and implement a comprehensive maintenance plan to ensure the campus remains safe, aesthetically pleasing, and functional.</li><li>Team Leadership: Supervise and provide leadership to a team of groundskeepers, landscapers, and technicians. Foster a collaborative and productive work environment, including hiring, training, and evaluating staff.</li><li>Budget Management: Manage the departmental budget, ensuring efficient allocation of resources. Identify cost-saving opportunities and sustainable practices for landscaping and maintenance operations.</li><li>Landscape Design and Enhancement: Collaborate with campus architects and planners to design and implement landscape enhancements. Ensure that new landscaping projects align with the overall aesthetic and sustainability goals of the campus.</li><li>Athletic Field Maintenance: Coordinate the maintenance and preparation of athletic fields for practices, games, and events. Collaborate with sports teams and coaches to meet specific field requirements.</li><li>Sustainability Initiatives: Promote environmentally sustainable landscaping practices, including water conservation and integrated pest management. Explore and implement eco-friendly landscaping solutions and renewable energy sources where applicable.</li><li>Safety and Compliance: Ensure that all grounds and athletic field activities comply with safety regulations and industry standards. Maintain records and documentation related to safety and compliance.</li><li>Physical Abilities: Must be able to lift and carry 20–50 pounds on a regular basis and work in all types of weather. Weekend and overtime hours may be required.</li></ol><hr/><h3>C. Supervision Given</h3><ol><li>This position supervises the Assistant Grounds and Athletics Manager, Grounds Technicians (full-time and seasonal), and work/study participants.</li></ol><hr/><h3>D. Minimum Qualifications</h3><ol><li>Bachelor’s degree in Horticulture, Landscape Architecture, Facilities Management, or related field.</li><li>Minimum of 5 years of experience in grounds and landscaping management, preferably in an educational or institutional setting.</li><li>Strong knowledge of landscape design, horticulture, irrigation systems, and equipment maintenance.</li><li>Possess valid Virginia Driver’s License.</li></ol><hr/><h3>E. Preferred Qualifications</h3><ol><li>Possess or have ability to obtain Virginia Pesticide Applicator Certificate (categories 3A and 3B).</li><li>Leadership and team management experience.</li><li>Budget management and financial acumen.</li><li>Commitment to sustainability and environmentally responsible practices.</li><li>Excellent communication and interpersonal skills.</li></ol>  Powered by JazzHR

Ferrum College

Grounds Enhancement Manager

Alternative Energy

Budget Management

Coaching

Cost Control

Driver's License

Equipment Maintenance/Repair

Facilities Management

Green Business

Groundskeeping

Horticulture

Industry Standards

Landscaping

Leadership

Lift/Move 20 Pounds

Lift/Move 50 Pounds

Performance Reviews

Regulations

Resource Management

Safety Compliance

Sports

Sports Management

Sustainability

Systems Maintenance

Team Lead/Manager

Team Player

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HVAC Service Tech (Rocky Mount)Hall Oil & Propane Inc

Grounds Enhancement ManagerFerrum College

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