Williamsport, PA30+ days ago
Provide Level 1 troubleshooting and resolution for Windows operating systems (Windows 10/11), Microsoft 365 applications (Exchange Online, Teams, SharePoint, OneDrive), network connectivity, printers, and general hardware and software issues. You will diagnose and resolve problems related to Windows operating systems, Microsoft 365 applications, networks, printers, and general hardware and software issues, providing Level 1 support via phone, email, and in-person interactions.