Own technically complex deployment issues from first report to validated fix, independently determining and developing your own approach ā¢ Work onsite or closely with wireless customer development teams during major feature introductions ā¢ Analyze signaling flows, traces, timing behavior, and performance data to isolate failures across Keysight and customer implementations ā¢ Write and modify application and protocol-stack software, plus the supporting software and firmware the customer environment requires ā¢ Develop and extend Python APIs that customer teams integrate against ā¢ Build automation workflows inside the customer's workflows ā¢ Create diagnostic instrumentation when existing tools are insufficient ā¢ Develop, validate, and deploy controlled patches, feature flags, and interim releases under Keysight's release process ā¢ Run rapid prototyping loops directly with customers to test and iterate on new features based on live feedback ā¢ Act as a feedback loop to the core product and engineering teams, translating field problems into engineering requirements and defects for product management and R&D Qualifications: Typically requires a Bachelor's or Master's degree (or equivalent) and 4-5 years of relevant software/systems engineering experience. This person independently determines and develops the approach to assigned deployment problems, diagnosing issues deep within the protocol stack (Layer 1 to Layer 3), modifying software, validating fixes, and delivering controlled releases during a customer's early development, integration, and regression cycles.