Provide technical support for simulation technologies and related systems; troubleshoot and resolve routine hardware, software, audiovisual, connectivity, and integration issues; perform routine and preventive maintenance; support system updates, user access, and operational readiness; document serving history; coordinate repairs, warranties, and vendor or Information; maintain working knowledge of Laerdal, SimCapture or comparable platforms and emerging simulation technologies. Required experience must include independent responsibility for preparing and operating technical learning environments, troubleshooting equipment and systems, maintaining operational readiness and documentation, coordinating with faculty or end users, and working with Information Technology personnel or external vendors.