Customer Care Representative II - Bilingual (English/Spanish) Quest Diagnostics IncCustomer Care Representative II - Bilingual (English/Spanish)New York, NY$20–$23 / hourResponsibilities: Answer a high volume of calls from patients or their representatives, requiring you to evaluate and respond to all aspects of billing inquiries, including the ability to translate medical terminology into easy-to-understand information. You''ll deal with stressful situations and resolve complex health care concerns in a positive, simplified manner so that callers fully understand their health care plans and solutions.
Customer Portfolio Manager (CPM) - CS GE Vernova IncCustomer Portfolio Manager (CPM) - CSNYRemote$119,600–$199,400 / yearAct as the single point of contact to the customer for timely and satisfactory resolution of concerns covering a wide variety of support services offered for assigned region, product, or coverage area - Responsible for knowledge of assigned region, coverage area, or product lines, their associated configuration installations, and represents the most direct access to all appropriate internal functions to support the customer · Establish and maintain contact to provide on-going technical and business support to assigned customers in designated geographic region or coverage area. You will be responsible for the profitability and customer satisfaction for assigned contracts and customer obligations, fulfill service agreement obligations, fixed price, and time and material program management, and interact with members of the customer service, parts and transactional services, field service, repair service, and/or other teams.
Senior Customer Success Manager Jun Group Productions LLCSenior Customer Success ManagerNew York, NY$120,000–$140,000 / yearWith 30 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve's solutions are trusted by more than 90 of the United States' top 100 advertisers, 4,000 publishers globally, and the world's top demand-side platforms. Verve is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishers-no matter the screen or location, no matter who, what, or where a customer is.
Customer Success Manager Jun Group Productions LLCCustomer Success ManagerNew York, NY$90,000–$105,000 / yearAs part of Verve, we''ve unified the company''s demand-side offering, bringing together the largest on-site search intent dataset outside of walled gardens, direct SDK integrations with top apps, alongside data partnerships with 3M+ websites and LLMs. With 30 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve's solutions are trusted by more than 90 of the United States' top 100 advertisers, 4,000 publishers globally, and the world's top demand-side platforms.
Customer Sales Associate Trane Technologies PlcCustomer Sales AssociateLong Island City, NY$50,800–$102,690 / yearYour expertise and knowledge will be invaluable as you assist customers with their various needs, from resolving parts or equipment issues to delivering high-quality parts and solutions in a timely fashion. Executes quote and order management processes with high level of accuracy to expedite the fulfillment process and ensure customer satisfaction and timely delivery - entering quotes and invoices and follow through on fulfillment.
Associate Customer Onboarding Manager JustworksAssociate Customer Onboarding ManagerNew York, NY$29.81–$35.10 / hourAt Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market.
Customer Success Manager Spring HealthCustomer Success ManagerNew York, NYRemote$86,000–$98,000 / yearBuild rapport with decision makers and main points of contact to influence change in order to drive the adoption of best practices and successful change management methodologies, thereby driving optimal member utilization of the product. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.
Strategic Customer Success Manager - Energy & Quantitative Analytics Zema Global Data CorpStrategic Customer Success Manager - Energy & Quantitative AnalyticsNYRemote$95,000–$105,000 / yearAct as the voice of the customer within Zema Global, collaborating across Analytics, Product, Sales, Support, and other teams to address customer needs, share insights, improve the customer experience, and contribute to continuous improvement of products and services. With a presence across global energy, commodity, and financial markets, Zema Global empowers customers to simplify complexity, reduce risk, and make faster, more confident decisions that drive measurable results.
NewCustomer Success Manager, Energy Analytics (US) | REQ 0043 Zema Global Data CorpCustomer Success Manager, Energy Analytics (US) | REQ 0043NYRemote$95,000–$105,000 / yearAct as the voice of the customer within Zema Global, collaborating across Analytics, Product, Sales, Support, and other teams to address customer needs, share insights, improve the customer experience, and contribute to continuous improvement of products and services. With a presence across global energy, commodity, and financial markets, Zema Global empowers customers to simplify complexity, reduce risk, and make faster, more confident decisions that drive measurable results.
Customer Education Specialist | Housing EliseAICustomer Education Specialist | HousingNew York, New York$90,000–$130,000 / yearStay informed about industry trends and best practices in customer training and onboarding, continuously seeking opportunities to enhance our approach and deliver exceptional experiences. Healthcare : We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.
Customer Training Specialist | Housing EliseAICustomer Training Specialist | HousingNew York, New York$90,000–$130,000 / yearStay informed about industry trends and best practices in customer training and onboarding, continuously seeking opportunities to enhance our approach and deliver exceptional experiences. Healthcare : We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.
Executive Assistant & Customer Success Support Associate (B2B SaaS) Hoboken, NJ PromptExecutive Assistant & Customer Success Support Associate (B2B SaaS) Hoboken, NJHoboken, New JerseySuccess in this role means developing enough business context to understand how teams and departments work together, recognizing who needs to be involved in a conversation or decision, asking for the information needed to make progress, tracking commitments, and creating accountability around next steps. Experience supporting senior leaders, managing cross-functional projects, working in business operations, project/program management, Customer Success operations, or another role requiring significant ownership and coordination.
Director, Customer Support Operations (Remote) Bob's Discount Furniture IncDirector, Customer Support Operations (Remote)Manhattan, NYRemote$115,000–$140,000 / yearAs one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. Process Improvement: Lead strategic initiatives that improve agent productivity, Net Promoter Score, First Contact Resolution, Contacts per Order, and other key customer support metrics.
Sr Customer Success Manager Global Relay Communications IncSr Customer Success ManagerNew York, NY$90,000–$120,000 / yearYou will engage C-suite and senior stakeholders in Executive Business Reviews, orchestrate cross-functional delivery teams, and lead sophisticated renewal negotiations - all within one of the most demanding regulatory environments in enterprise SaaS. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.
Customer Insight & Measurement Lead MetLife IncCustomer Insight & Measurement LeadNY$80,000–$104,000 / yearRecognized on Fortune magazine\''s list of the "World\''s Most Admired Companies", Fortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companies to Work For, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
Customer Specialist Trane Technologies PlcCustomer SpecialistLong Island City, NY$50,800–$102,690 / yearDrives sales by identifying related products or add on extensions needs and making customers aware of product promotions and adding lines to parts orders. Your support will be given by way of educating yourself on products and programs and maintain contact with customers about the products and programs we offer as a business or that are being driven by Account Management or Store Leadership.
Digital Customer Engagement Specialist KeyportDigital Customer Engagement SpecialistKeyport, New JerseyWe've built our reputation in the Lakewood and Keyport areas through innovative services like concierge pickup/delivery, transparent pricing, and supporting the military community throughout the Jersey Shore. Your success directly impacts both customer experience and dealership revenue, making this one of the most measurable, results-driven positions in automotive retail.
Customer Supply Chain Team Lead Reckitt Benckiser Group PlcCustomer Supply Chain Team LeadNutley, NJ$109,000–$163,000 / yearSupply Chain Management, Business Partnership, Collaboration and partnership building, Relationship Management, Business accumen, Productivity management, Improve business processes, Advanced Analytics, Data Analytics, Supply Chain Planning, Logistics Management. Lead and develop the Customer Logistics Team to deliver exceptional customer service through complete orders, on-time delivery, accurate transactions, and damage-free shipments while fostering team capability and service excellence.
NewCustomer Accounts Manager Aaron's, IncCustomer Accounts ManagerBronx, NY$19.50–$20.50 / hourAn employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. This role strategically influences team performance to assist customers in achieving ownership of their merchandise and supports store operations through a wide variety of responsibilities, as directed by the General Manager.
Customer Sentiment Specialist | Housing EliseAICustomer Sentiment Specialist | HousingNew York, New York$70,000–$85,000 / yearIn this role, you’ll be the voice our on-site teams recognize and trust—checking in proactively, listening closely, and helping surface what’s working (and what’s not) before small issues become big ones. You’ll become deeply familiar with one of our core products, like Leasing or Delinquency, and use that knowledge to guide conversations, answer questions, and offer helpful tips in the moment.