PU&R Contact Center Operations and Transformation Manager Deloitte Touche Tohmatsu LtdPU&R Contact Center Operations and Transformation ManagerCharlotte, NC$144,000–$241,000 / yearAs a Manager in Deloitte Consulting's Customer offering portfolio, you will help Power, Utilities & Renewables clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery. Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics.
SENIOR TAX AUDITOR Cabarrus County, NCSENIOR TAX AUDITORConcord, NC$64,230.40–$76,793.60 / yearPhysical Requirements: This is sedentary work requiring the exertion of up to 10 pounds of force occasionally, and a negligible amount of force constantly to move objects; work requires lifting, fingering, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; visual acuity is required for preparing and analyzing written or computer data, operation of machines, determining the accuracy and thoroughness of work, and observing general surroundings and activities; the worker is not subject to adverse environmental conditions. Essential Functions/Typical Tasks: Supervision of desk and field audits; assists with contract tax audits including general coordination, review and guidance throughout the audit and appeal processes; administration of grants to include tracking of compliance, budgeting, and performing complex calculations based on interpretation of legal agreements; assists with assignments delegated to the Tax Auditor as needed; maintaining records and files; preparing reports.
Guest Services Representative Hendrick Automotive GroupGuest Services RepresentativeNCSummary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics. Produces Daily Reports: Daily Update (1, 5, Close), Performance Metric (core Guests Services reports).
NewManufacturing Associate ATI IncManufacturing AssociateMonroe, NCSeparate and compare previous day bill of ladings to order entry data and determine if a shipment is partial or complete, mark the bill of lading accordingly and distribute the bill of lading copies to the appropriate departments. Work from mill orders and procedures to cut billets, ingots, bars, shapes and other material to specified lengths, weights, and/or cut material sample from products for metallurgical use.
MSL/ Sr. MSL (Medical Science Liaison), Neurology (Alzheimer''''s Disease) - Field Based (SC and Central and Eastern, NC) - Field Based Eisai IncMSL/ Sr. MSL (Medical Science Liaison), Neurology (Alzheimer''''s Disease) - Field Based (SC and Central and Eastern, NC) - Field BasedCharlotte, NCRemote$144,300–$189,400 / yearThe impact that a Medical Science Liaison will have on the organization includes the following: a) as a representative of Eisai, a MSL will communicate key information about Eisai, the company and its hhc mission; b) provide key scientific and clinical information about Eisai's products/pipeline; serve as a conduit for communication between Eisai Research and the medical community regarding ideas for future research, and c) provide corporate value through demonstrated leadership, teamwork, participation in strategic thinking, and special projects. MSLs will be trained and certified on AD and Eisai's dementia pipeline data in order to fulfill educational gaps with KOLs/HCPs and gather medical insights to refine medical strategy and continue to close the gap on unmet educational needs for AD HCPs.
Assistant Manager Sonic Drive-In IncAssistant ManagerTega Cay, SCRequirements:SONIC Drive-In Assistant Manager Requirements:Ability to work irregular hours, nights, weekends and holidaysGeneral knowledge and understanding of the restaurant industry or retail operations requiredMinimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required. Job DescriptionAs a SONIC Drive-In Assistant Manager, you are responsible for assisting the General Manager in managing the daily operations of the restaurant to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the SONIC Drive-In.
Co-Manager Sonic Drive-In IncCo-ManagerTega Cay, SCRequirementsSONIC Drive-In Co-Manager Requirements:Ability to work irregular hours, nights, weekends and holidaysGeneral knowledge and understanding of the restaurant industry or retail operations requiredMinimum of six months of restaurant management experience (QSR) or two year entry level retail management experience required. Sure, classic cars and vintage threads may be things of the past, but the SONIC Drive-In restaurant experience will always be groovy, right on, awesome, wicked, fab, the bee's knees, cruisin'.
NewBusiness Development Representative Discovery EducationBusiness Development RepresentativeCharlotte, NC$24–$26.18 / hourCredentials and Experience: Experience working in or with K-12 schools (e.g., tutoring, admin, nonprofit, Teach for America) preferredFamiliarity with the education buying cycle or how school districts make decisionsPrevious experience using CRM or sales engagement tools (not required-training providedValid driver's licenseLegal right to work in the United States. Core Competencies for Success: Passion for education and driven by purposeAbility to effectively engage prospective customers through assigned inbound or outbound business development activitiesWillingness to cold-call or send cold emails, seeing "no" as the start of a conversationOrganizational skills and coachabilityEagerness to grow in a fast-paced environmentClear and respectful communication with educators and peers.
Flexible Consumption Billing Implementation Senior Consultant Deloitte Touche Tohmatsu LtdFlexible Consumption Billing Implementation Senior ConsultantCharlotte, NC$113,100–$208,300 / yearPeople Development: Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices. Business Development: Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies.
NewCCaaS Technical Lead, Senior Consultant Deloitte Touche Tohmatsu LtdCCaaS Technical Lead, Senior ConsultantCharlotte, NCYou will work closely with client stakeholders, solution architects, engineers, and delivery teams to translate business requirements into secure, scalable technical solutions across NICE CXone, Five9, Amazon Connect, and Genesys Cloud. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
Customer Deployment Specialist Deloitte Touche Tohmatsu LtdCustomer Deployment SpecialistCharlotte, NC$105,400–$207,800 / yearExperience with artificial intelligence/large language model platform features, including Skills, Model Context Protocol (MCP), Plugins, or partner-led delivery models involving systems integrators or global systems integrators. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
Flexible Consumption Billing Implementation Manager Deloitte Touche Tohmatsu LtdFlexible Consumption Billing Implementation ManagerCharlotte, NC$134,500–$265,100 / yearAs a Manager, Flexible Consumption Billing Implementation, you will be responsible for: Working on integrated project teams on a range of projects covering the entire lifecycle from strategy formulation through to design, development and the deployment of solutions. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Oracle Cx Field Service Manager, Functional Transformation Deloitte Touche Tohmatsu LtdOracle Cx Field Service Manager, Functional TransformationCharlotte, NC$130,800–$241,000 / yearYou will demonstrate Oracle Field Service expertise and serve as a primary client contact to facilitate requirement gathering/clarifications, build personas and process flows, guide backlog grooming, solution designs, and articulate business during sprint demo/feature demos. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
Microsoft Dynamics Senior Consultant, Technical Transformation Deloitte Touche Tohmatsu LtdMicrosoft Dynamics Senior Consultant, Technical TransformationCharlotte, NC$110,700–$218,300 / yearWe can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. As a Dynamics CRM Technical Senior Consultant specializing in Microsoft Dynamics 365 and Power Platform, you will help clients design, build, and deliver scalable enterprise solutions that improve business processes and user experience.
CCaaS x AI, Manager, Technical Transformation Deloitte Touche Tohmatsu LtdCCaaS x AI, Manager, Technical TransformationCharlotte, NCTranslate client requirements into technical architectures, integration designs, delivery plans, testing strategies, and secure cloud solutions spanning CCaaS, CRM, WFM, analytics, knowledge management, and enterprise platforms. Experience with AWS integration and cloud-native architectures, APIs, event-driven solutions, data flows, enterprise security controls, CI/CD, automated testing, source control, Agile/Scrum, and SDLC governance.
Trading & Value Chain Optimization Advisory Consultant Deloitte Touche Tohmatsu LtdTrading & Value Chain Optimization Advisory ConsultantCharlotte, NC$86,700–$170,900 / yearAs a Trading & VCO Advisory Consultant on the Enterprise Operations & Risk team, you will be responsible for: Support analysis across the commodity trade lifecycle (e.g., deal capture, scheduling/nomination, pricing, settlements) to help identify data, process, or control improvement opportunities within trading and risk operations. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
NewProduct Senior Consultant, Transformation Deloitte Touche Tohmatsu LtdProduct Senior Consultant, TransformationCharlotte, NC$110,700–$218,300 / yearThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Strategic Partnerships Business Development Representative II AvidXchangeStrategic Partnerships Business Development Representative IICharlotte, North CarolinaActing as a vital extension of the Strategic Partnerships team, the Strategic Partnerships BDR II conducts deep-dive account research, maps organizational buying groups, and manages advanced prospecting efforts to uncover high-value partnership opportunities that expand AvidXchange’s footprint across new verticals and ERP ecosystems. Tech Stack & ABM Proficiency: Proficiency with enterprise sales and intelligence tools including Salesforce, Salesloft, LinkedIn Sales Navigator, Demandbase, ZoomInfo, and PowerBI, with practical experience in account-based marketing (ABM) and multi-channel outreach.
AI and Data Science Engineer II Deloitte Touche Tohmatsu LtdAI and Data Science Engineer IICharlotte, NC$86,700–$170,900 / yearWe can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
NewAnalytics And Insights Engineer II DeloitteAnalytics And Insights Engineer IICharlotte, NC$91,100–$179,500 / yearBring extensive knowledge across paid, owned, and earned, with a focus of analytical expertise in one or more of the following: omnichannel, media (display, paid search, programmatic, paid social), organic social, social listening/trend identification, site, app, email/Push/SMS - CRM, or voice of the customer/brand studies. Key responsibilities include: Leverage advanced data analytics and visualization tools to map, analyze, and optimize end-to-end customer journeys, identifying key pain points and opportunities to drive enhanced experiences and business growth.