Key responsibilities include:* Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle* Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing* Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational proceduresARE YOU A FIT?Specific qualifications for this role include:* High school diploma or equivalent (college/university degree helpful not required)* Demonstrates superior customer service techniques and experience with problem/ complaint resolution* Ability to lift up to 10 lbs. We are committed to developing our people in order to promote from within* We are located in free-standing stores, not in malls, and close at 7pm!* ENTIRE team is eligible for quarterly bonusesWHAT'S IT ALL ABOUT?We are looking for a self-driven and results-oriented Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members to achieve their goals within a fast-paced environment.