Madison, Wisconsin30+ days ago
Qualifications: Bachelor's degree with 4+ years of advanced experience in supporting web-based applications and enterprise platforms, including requirements definition, configuration, testing, and production supportOR associate degree with 7+ years of advanced experience in supporting web-based applications and enterprise platforms, including requirements definition, configuration, testing, and production support. Provides production support by assisting with issue triage, root-cause analysis, impact assessment, and coordination with business and technical teams to ensure timely resolution of production issues.