Provides general audio/visual support for meetings, conferences, and events; Verifies all equipment requests for events are set in the exact manner as described on the set-up report; this involves setting of tables and chairs and A/V equipment in accordance with reservation requests; Operates and maintains a working knowledge of all A/V systems in Mason Square event venues; Verifies A/V equipment is tested and fully operational before events begin; Responds to and troubleshoots minor technical issues, and provides user support during events when required; Delivers timely and effective support to event clients, responding promptly to all requests; Ensures accurate and on time fulfilment of table and equipment delivery requests; Completes regular building checks to retrieve and return event signage and equipment to storage; Maintains order in all storerooms and ensures aisles and mechanical equipment areas are kept clear of equipment; Ensures proper storage of plaza furniture and umbrellas in advance of inclement weather; Assists management with event operations and execution requirements while ensuring compliance with Mason Square venue polices; and. Required Qualifications:Must be a high school graduate; Understanding of audio/visual equipment used to support events and multimedia applications, audio/visual hardware configuration, conference A/V set-up, streaming platforms, knowledge of electronics used to support events, and a willingness to learn new skills; Possess outstanding interpersonal skills and the ability to work effectively and efficiently with a diverse audience, including current university faculty and staff, alumni, donors, students, and the community; Possess a strong customer service, time management, and organizational skillset with high attention to detail; Must have excellent verbal and interpersonal communication skills; Must be able to safely and independently move items up to 50 pounds; and.