Shape business requirements, assess workplace experience technology options, and advise client and account teams on solutions such as visitor management, room and desk booking, workplace communications, service concierge tools, amenity and event platforms, feedback tools, and workplace experience dashboards. Deep, demonstrated background in hospitality-led workplace experience is required, including high-touch service delivery, front-of-house operations, concierge or guest services, employee engagement, amenities, community programming, events, or related services.