Call Center Agent eClerx Services LtdCall Center AgentFayetteville, NCMust be at least 18 years of age High School Diploma or GED equivalent required Typing speed of at least 25 gross words per minute Strong verbal communication and interpersonal skills Demonstrated customer service skills Ability to work flexible schedules, including evenings and weekends during hours of operation. Call Center Agents are expected to communicate clearly, listen actively, and provide accurate and timely responses in a high-volume call center environment.
NewContact Center, Supervisor Acentra Health, LLCContact Center, SupervisorNorth Carolina$56,800–$65,000 / yearFull timeThis role involves becoming a knowledge expert to effectively coachand developteam members, monitoring key metrics to ensure all KPIs are achieved, and implementing process improvements to enhance customer satisfaction and operational effectiveness. The Contact Center Supervisor is responsible for overseeing daily operations of the contact center team to ensure exceptional customer service delivery, efficient workflow, and achievement of performance targets.
SEXUAL ASSAULT PREVENTION RESPONSE VICTIM ADVOCATE (SAPR VA) (TITLE 5) United States ArmySEXUAL ASSAULT PREVENTION RESPONSE VICTIM ADVOCATE (SAPR VA) (TITLE 5)Fort Bragg, NC$74,678–$97,087 / yearEstablish and maintain connections with internal and external stakeholders, including law enforcement (to include the Special Victim Investigation and Prosecution), legal professionals (to include Judge Advocates and SVCs), healthcare providers, Chaplains, Integrated Primary Prevention Workforce members, leaders, and community organizations, fostering collaboration, open communication, and a cohesive approach in sexual assault cases to support SAPR program initiatives and case management.?. Assist the SARC with developing and collaborating with relevant stakeholders on SAPR public awareness campaigns including planning local events for Sexual Assault Awareness and Prevention Month, representing the SAPR program in community outreach efforts, and assisting the SARC with ensuring that outreach efforts align with the SAPR programs strategic goals as assigned by the Supervisory Principal SARC.