Pilates Instructor, Part-Time JCC Greater BostonPilates Instructor, Part-TimeNewton, MAEach employee is eligible for a free individual membership to JCC Greater Boston's top class fitness, recreation and wellness facility in Newton – offering virtual and in-person programs including indoor swimming, many fitness classes, and workout facilities, as well as discounts to many JCCGB events, classes, outdoor pool, and more! Through our network of early learning centers, day camps, regional teen and family programs, health and wellness offerings, and adult arts and ideas classes, JCC Greater Boston provides highly valued connections, learning, and experiences for the Jewish community and friends.
Call Center Agent Part Time ONS MSO LLCCall Center Agent Part TimePeabody, MAAs a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
Call Center Representative - Brockton Rockland Trust CompanyCall Center Representative - BrocktonBrockton, MA$20–$22 / hourA Call Center Representative I should have or exhibit the following characteristics and qualifications: High School diploma required (4 year college degree or equivalent work experience preferred). As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work.
Call Center Representative - Plymouth Rockland Trust CompanyCall Center Representative - PlymouthPlymouth, MA$19–$21 / hourA Call Center Representative I should have or exhibit the following characteristics and qualifications: High School diploma required (4 year college degree or equivalent work experience preferred). As a Call Center Representative, you will have many opportunities to provide exemplary service to our customers and colleagues, as well as support our communities through outreach and volunteer work.
Radiology Technologist Part Time Lahey Hospital and Medical CenterRadiology Technologist Part TimeMilton, MA$35–$52.01 / hourPrepares patient for radiologic exams by properly positioning patient; utilizing appropriate immobilization devices; moving equipment into specified positions and adjusting equipment controls to appropriate exposure factors. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
Call Center Agent Part Time Spire Orthopedic PartnersCall Center Agent Part TimePeabody, MAAs a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
Call Center Supervisor Mass Bay Credit UnionCall Center SupervisorBoston, MAFull timePrepares progress, growth and productivity reports for analysis purposes; maintains performance reports, collects, analyzes and summarizes trends for key metrics including call handling, call waiting, call accuracy and ITM transactions. Business Development and Growth ManagementOversees all growth and service activities related to Contact Center calls (inbound and outbound), ITMs and online membership applications.
Administrative Assistant - DPW - Part-Time Town of DuxburyAdministrative Assistant - DPW - Part-TimeDuxbury, MA$23.79–$32.11 / hourRecommended Minimum Qualifications: High School education, including or supplemented by courses in typing, bookkeeping, business machines and secretarial sciences, and minimum of two years of experience in the performance of like duties or any equivalent combination of education, training, and experience; Valid Massachusetts drivers license. Errors could expose the Town to potential legal liabilities and/or could result in considerable confusion, delay, and adverse public relations; errors with bookkeeping or department procedures could result in significant confusion and delay or loss of services and monetary loss.
NewCall Center Supervisor NTICall Center SupervisorBoston, MassachusettsRemote$20–$21Responsible for effective service team management in an on-site or virtual environment that includes, but is not limited to, motivating, mentoring, team building, developing, supporting, and coaching staff, in an effort to grow the business by driving key performance indicators. Provide management with timely, relevant, and accurate reporting of activities and production statistics using specialized software/equipment such as I3, skill-based routing, workforce management, and call monitoring.
Fares Call Center Representative NR Consulting LLCFares Call Center RepresentativeQunicy, MAProvide customers with timely and accurate responses to issues by tracking issues from receipt to completion using the Customer Administration Tool (CAT) and the MBTA Customer Relations Management System (IRIS/HEAT). Minimum Requirements & Qualifications A high school diploma or GED with three (3) years’ experience in customer service responding to high call volume of customer inquiries.
Fares Call Center Representative Axelon Services CorporationFares Call Center RepresentativeQuincy, MA$28.89 / hourProvide customers with timely and accurate responses to issues by tracking issues from receipt to completion using the Customer Administration Tool (CAT) and the MBTA Customer Relations Management System (IRIS/HEAT). Handle escalations from the Call Center regarding complex issues or difficult customers involving fare-related issues.
Early Education Regional Director YMCA of Greater BostonEarly Education Regional DirectorBoston, Massachusetts$90,000–$96,000 / yearUnder the direction of the Senior Association Director of Child Development and Early Education , you'll lead with vision, ensuring high-quality educational programs, fostering a nurturing learning environment, and driving the professional growth of our educators. Excellent public relations and conflict resolution skills in order to facilitate positive relationships with parents, staff, children, and outside agencies, including schools, where applicable.
EPIC Integration Engineer (Cheers, Clinic & Call Center) Saviance TechnologiesEPIC Integration Engineer (Cheers, Clinic & Call Center)Boston, MARemoteWe are seeking an experienced EPIC Integration Engineer with expertise in EPIC Cheers, Clinic, and Call Center modules to support the integration of AI Voice Agents within healthcare provider environments. The ideal candidate will have strong experience with EPIC integrations, healthcare interoperability, and provider workflows.
Call Center Rep Level I UCHC | Upham's Corner Health CenterCall Center Rep Level IBoston, MA$18–$25 / hourThe Representative follows all call and walk-in protocols as trained, including appropriate greeting, answering and handling of calls and/or walk-ins, patient identification, demographic, account, and insurance verification, PCP assignment, appointment history review and scheduling protocols, telephone encounter documentation, and accurate and complete data entry and documentation in all computer systems, including the Electronic Medical Record (EMR) system. Administratively triage patients presenting with an urgent need for an appointment and interface with the Triage Nurse and/or Urgent Care clinical staff on scheduling a Urgent Care, Same Day appointment, or transfer to a nurse regarding advice to go to the Emergency Room, discharge planning and/or critical results.
NewUnified Communications Analyst Massachusetts Bay Transportation AuthorityUnified Communications AnalystBoston, MAHave a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection). Platform Strategy & Architecture Support: Support the strategy and scheduling for the implementation of the enterprise-wide upgrade, migrating all enterprise users from legacy Avaya/Centrex to Cisco Webex Calling, and call centers to NICE CXone, while maintaining current legacy Avaya infrastructure operations during the transition.
Sales Call Center Representative CVS Health CorpSales Call Center RepresentativeMARemote$15–$32.31 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing.
311 Contact Center-Quality Analyst City of Somerville311 Contact Center-Quality AnalystSomerville, MA$75,000–$78,000 / yearAbility: Demonstrated ability in the setup and/or execution of employee performance improvements; ability to work independently and under pressure; ability to maintain, manage, and organize complex data sets; ability to clearly articulate this information in verbal, written and visual presentations; ability to handle problems effectively in response to day-to-day crises; ability coordinate events; ability to train and coach others on best practices in customer service; ability to operate a computer; ability to deal appropriately with all customers, internal and external. Education and Experience: High School diploma and five or more (5+) years' experience in a high-volume, versatile customer service environment; or any equivalent combination of education, training, and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.
Call Center Agent Harbor Health Services IncCall Center AgentMAHarbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. Manages the pre-registration process, ensuring that all data fields are appropriately and accurately completed, timely and accurate data enters patient demographics and insurance information.
Call Center Representative, Ambulatory Brigham and Women's HospitalCall Center Representative, AmbulatoryLawrence, MA$17.71–$23.20 / hourThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Representatives provide compassionate, patient-centered support by assisting with appointment scheduling, registration, referral coordination, message management, and general inquiries across a wide range of specialties and practices.
Remote Call Center Triage Registered Nurse CVS Health CorpRemote Call Center Triage Registered NurseMARemote$26.01–$74.78 / hourThe progression path from Level I to Level II positions within the Triage RN team is a structured path that encourages nurses to widen their knowledge base, take on more responsibility, demonstrate expertise, and reward team members for their proven success and dedication. Role Description: The Clinical Call Center Triage Nurse effectively extends care during and outside of regular Oak Street Health clinic hours by addressing patients' medical, social, and psychological needs telephonically.