UNKNOWN

FEED

Answer incoming telephone calls using proper telephone etiquette, direct calls to other team members as. • Welcome clients and patients to the hospital, check-in patients, and provide for client and patient comfort.

HOUR

Job Title: Client Services Representative (CSR)Reports To: CSR ManagerStatus: Non-Exempt HourlyWage Range: $18.00-21.00 hourly Sign-On Bonus: $1000Job Description Updated: January 7th, 2026Shift: Evening/Overnight Shift, Full-Time Position SummaryClient Services Representatives (CSRs) provide the first and last impression of each client’s visit to our hospital.CSRs are responsible for client care and communication and always providing excellent client service. CSRsperform clerical duties related to veterinary care and treatment, process invoices and payments, directincoming phone calls, and provide miscellaneous support to the veterinary team.Essential Functions• Maintain a professional, cheerful, and helpful attitude when interacting with clients.• Answer incoming telephone calls using proper telephone etiquette, direct calls to other team members asnecessary, and take care of routine calls, such as scheduling appointments.• Contact clients to confirm appointments, providing clients with any information or instructions they willneed prior to their appointment.• Welcome clients and patients to the hospital, check-in patients, and provide for client and patient comfortwhile in the reception area. Monitor the length of time clients are waiting, and appropriately handlesituations where there is an extended wait.• Use veterinary management software to schedule appointments. Schedule appointments in accordancewith OPVMC guidelines, depending on the type of visit.• Use computer system to accurately enter and retrieve records and reports, enter fees and charges, andmaintain the database. Generate call back reports, appointment lists, and other reports using the computersystem as directed.• Exercise a technical knowledge of heartworm, flea, and parasite prevention products. Explain anddemonstrate products, answer questions concerning these products.• Prepare client records according to established protocols in advance of clients’ arrival. Complete requiredforms, such as new patient form, and obtain all necessary information. Obtain vaccination histories foreach patient. Recognize and note any vaccinations due for patient.• Accept payments from clients. Accurately process cash, checks, and charge card payments. Know andfollow OPVMC payment policies.• Knowledge of Care Credit process and ability to explain to clients.• Assist other team members in keeping public areas clean and odor-free.• Knowledge of what questions are appropriate to be directed to an LVT or doctor.• Other tasks, as asked, by doctors or management.• Work together with all OPVMC employees and ensure that your actions support the center, the doctors,and the practice philosophy.Education and Experience• High school diploma or equivalent.• 1+ years of experience in reception, in an animal clinic or medical reception preferred.• Able to multitask, prioritize, and manage time efficiently.• Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel).• Attention to detail to maintain accurate patient records. • Able to work nights, weekends, extended hours, and holidays.• Basic understanding of animal behavior and health care.• Passion for working with animals and their owners.Knowledge, Skills, and Abilities• Knowledge of general office practices and procedures, receptionist, and telephone techniques.• Ability to perform clerical work with speed and accuracy, use a multiple line telephone system, and handlecash and other forms of payment.• Ability to learn basic veterinary terminology.• Effective communication skills, including writing, speaking, and active listening.• Communicate in a clear, concise, and understandable manner.• Possess basic computer skills, including ability to learn veterinary management software.• Excellent customer service and interpersonal skills.• Ability to collaborate with Veterinarians, Veterinary Technicians, Veterinary Assistants, and animalowners.• Advanced time management and organization skills.• Critical thinking and data analysis.• Problem-solving and decision-making.• Compassion and empathy for both animals and pet owners.

Orchard Park Veterinary Medical Center

Medical Receptionist [Evening/Overnight Shift]

Administrative Skills

Billing

Calendar Management

Check Processing

Communication Skills

Computer Skills

Computer Systems

Credit Processing

Customer Relations

Customer Support/Service

Data Analysis

Database Administration

Detail Oriented

Establish Priorities

Healthcare

High School Diploma

Hospital

Housekeeping/Cleaning

Interpersonal Skills

Medical Office Administration

Medical Records

Microsoft Excel

Microsoft Office

Microsoft Outlook

Microsoft PowerPoint

Microsoft Word

Multitasking

Organizational Skills

Patient Assessment

Philosophy

Problem Solving Skills

Product Demonstration

Record Keeping

Team Player

Telephone Skills

Time Management

Vaccination

Veterinary Medicine

HiringThing

Physical Demands: While performing the duties of this Job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. Summary Performing highly diversified duties to install, troubleshoot, repair and maintain production and facility equipment according to safety, predictive and productive maintenance systems and processes to support the achievement of the site's business goals.

Job Title: Union Mechanical Department: Operations Department Reports To: Site Manager FLSA Status: Non-Exempt Summary Performing highly diversified duties to install, troubleshoot, repair and maintain production and facility equipment according to safety, predictive and productive maintenance systems and processes to support the achievement of the site's business goals. Essential Duties and Responsibilities include the following. Other duties may be assigned. <ul><li>Appliance repairs including replacement or installation of major appliances. </li><li>Perform routine, repetitive daily inspection and maintenance necessary to building exterior/interior. </li><li>Perform installation, maintenance, repair and construction work in the basic building maintenance trades, such as carpentry, painting, electrical, plumbing, locksmith, and carpets. </li><li>Perform functions in the construction, installation and maintenance of roofs, furniture, fences, cabinets, shelving and a variety of other structures and items. </li><li>Prepares and paints walls and woodwork or performs other types of refinishing. Including any and all miscellaneous jobs. </li><li>Clears clogged drains, and replaces plumbing fixtures. </li><li>Cleans work area, tools, and equipment. </li><li>Proven experience as maintenance technician understanding of electrical up to 3 Phase 480 volts. </li><li>Understanding of hydraulic and other systems. </li></ul><ul><li>Performing routine maintenance around the building such as fixing structural damage, for example, window, doors, wall repair, work on ceilings, floors </li><li>Fire suppression equipment testing: Fire pumps, Risers, PIV/SCV's, Main drains, Hydrants and inspectors test valves </li><li>Background with Steam systems including: PRV's, Steam trap, and Heat exchangers </li><li>Repair and replacement of plumbing to including but not limited to: toilets, sinks, urinals, ice machines, drinking fountains, eye wash stations, valve replacements/repairs (Steam, Chilled water, Process piping). </li><li>Troubleshoot/repair diaphragm pumps. </li><li>Verify/ perform preventative maintenance or troubleshoot production chain falls on hoist </li><li>Maintaining the building HVAC equipment (cleaning coils, changing filters, changing and inspecting belt drives, motors etc.) </li><li>Applying preventative measures to the building to reduce the risk of future problems, such as using a sealant on roof, installing rain diverters, and rain gutter repair/installs </li><li>Perform minor masonry work as needed </li><li>Perform minor work on ceilings, floor, carpet and painting as needed </li><li>Moving, assembling, and arranging furniture and equipment </li></ul> Competencies To perform the job successfully, an individual should demonstrate the following competencies: <ul><li>Analytical - Synthesizes complex or diverse information. </li></ul><ul><li>Problem Solving - Identifies and resolves problems in a timely manner. </li></ul><ul><li>Customer Service - Responds promptly to customer needs. </li></ul><ul><li>Oral Communication - Speaks clearly and persuasively in positive or negative situations. </li></ul><ul><li>Teamwork - Balances team and individual responsibilities. </li></ul><ul><li>Business Acumen - Understands business implications of decisions. </li></ul><ul><li>Diversity - Shows respect and sensitivity for cultural differences. </li></ul><ul><li>Ethics - Treats people with respect; Upholds organizational values. </li></ul><ul><li>Organizational Support - Follows policies and procedures. </li></ul><ul><li>Safety and Security - Observes safety and security procedures. </li></ul><ul><li>Adaptability - Adapts to changes in the work environment. </li></ul><ul><li>Dependability - Follows instructions, responds to management direction. </li></ul> Work Environment: While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts. The employee is frequently exposed to high, precarious places and fumes or airborne particles. The employee is occasionally exposed to wet and/or humid conditions; toxic or caustic chemicals; outside weather conditions; extreme cold and extreme heat. The noise level in the work environment is usually loud. Physical Demands: While performing the duties of this Job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must regularly lift and /or move up to 50 pounds. Manual dexterity is necessary. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. <ul><li>Education and/or Experience: Minimum of a High School diploma required. Certificate in HVAC, building maintenance technology or relevant field Journeymen ship will be a plus. Eight years' experience as a semi-skilled worker, in one or more of the basic building maintenance trades. Must have knowledge of manual and electrical hand tools. Industrial maintenance experience preffered. </li><li>Other Qualifications: Ability to work a flexible schedule, which may include off-shift hours and weekend assignments. Must be able to operate a forklift, light truck and other related motorized equipment. Good physical condition and strength with a willingness to work overtime. Must have a valid driver's license. </li></ul> 2nd Shift: M-F, 3:00PM-11:30PM - 4 of 6 Saturdays

Caravan Facilities Management

Evening Mechanical

Analysis Skills

Business Skills

Carpentry

Cleaning Equipment

Construction

Diversity

Driver's License

Electricity

Fire Suppression/Control

Forklift

Furniture

Furniture Construction

Hand Tools

Heat Exchanger

Hydraulic Engineering

Identify Issues

Maintenance - Appliances

Maintenance - Electrical

Maintenance - HVAC

Maintenance - Plumbing

Maintenance Services

Manufacturing Equipment Maintenance

Masonry

Painting (Facilities and Maintenance)

Physical Demands

Piping

Plumbing

Presentation/Verbal Skills

Preventative Maintenance

Property Maintenance

Pumps

Risk Management

Safety Process

Testing

Three Phase Power

Hire Recruits

In this Office Administrator role, you’ll work closely with a supportive, close-knit administrative team, helping with essential paperwork, phone support, printed materials, and general office coordination. This is a wonderful opportunity for someone who enjoys being the steady, reassuring voice on the phone, keeping office operations organized, and supporting essential evening and weekend workflows.

Part-Time Office AdministratorAre you a dependable administrative professional who wants a meaningful part-time role where your presence truly makes a difference? StaffBuffalo is partnering with a long-standing, community-centered organization to hire a Part-Time Evening & Weekend Office Administrator, paying $20–$24/hour. This is a wonderful opportunity for someone who enjoys being the steady, reassuring voice on the phone, keeping office operations organized, and supporting essential evening and weekend workflows.In this Office Administrator role, you’ll work closely with a supportive, close-knit administrative team, helping with essential paperwork, phone support, printed materials, and general office coordination. The ideal office administrator is warm, composed, proactive, and truly enjoys being the “glue” that keeps an office running smoothly. You’ll handle meaningful administrative tasks, adapt to shifting priorities, and contribute to a well-organized, professional environment.If you’re an empathetic, detail-oriented administrative professional who thrives in a caring, service-focused setting and appreciates work that matters, this could be the perfect part-time opportunity. This is an on-site, in-person position in the Buffalo/Tonowanda area, part-time (20–30 hours/week), and requires one weekend shift plus several weekday evening shifts.Responsibilities<ul><li>Answer incoming calls with professionalism, compassion, and clear communication</li><li>Handle day-to-day administrative tasks including data entry, documentation, printed materials, and workflow coordination.</li><li>Create programs, cards, memorial videos, and other printed or digital materials.</li><li>Assist team members and office leadership with administrative needs and follow-up tasks.</li><li>Coordinate with a small weekend admin team and occasionally work independently for short periods.</li><li>Present yourself professionally at all times (business attire required).</li></ul>Qualifications<ul><li>Strong computer skills; able to learn new systems quickly.</li><li>Excellent communication and phone abilities with a warm, engaging, and professional tone.</li><li>High level of empathy and emotional intelligence when interacting with callers.</li><li>Dependable, proactive, and able to think several steps ahead.</li><li>Comfortable staying composed during both slow periods and fast-paced, busy moments.</li><li>Strong attention to detail with the ability to keep paperwork and information organized</li><li>Works well in a collaborative, supportive team environment.</li></ul>Schedule<ul><li>Evenings: typically between 10:30 am–7 pm or 11:30 am–8 pm (flexible rotations).</li><li>Weekends: Saturday and/or Sunday, approximately 9 am–5 pm.</li><li>Approximately 20–30 hours per week, depending on coverage needs.</li><li>Ability to adjust hours with team coordination when needed.</li></ul>The advertised pay range represents what we believe at the time of this job posting that our client would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range.First time working with a Recruiter? No problem! We make the process as smooth and straightforward as possible. Communication is key – to get started, all we need from you is an updated resume and some time to chat. Our team will get to know you and your future career goals. Throughout the process, we will provide resume feedback, schedule and prepare you for interviews, provide client feedback, and coach you through the offer stage.StaffBuffalo is an Equal Opportunity Employer and does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, gender, gender identity or expression, marital status, physical or mental disability, military status, or unfavorable discharge from military service.#INDSBHIGH

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Medical Receptionist [Evening/Overnight Shift] Orchard Park Veterinary Medical Center

Evening Mechanical Caravan Facilities Management

Part-Time Office Administrator StaffBuffalo

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