Upon conditional offer of employment, the individual shall submit to a pre-employment substance abuse test in which the results are confirmed negative; Be willing and able to provide transportation services for assigned routes within the bi-county areas of Lycoming and Clinton counties, and can also include assigned routes throughout Pennsylvania, as part of the Medical Assistance Transportation Program; Must participate in and complete CPR and First Aid Training, and maintain certification; Must participate in continuing staff training and development activities as assigned; Previous customer service experience preferred, with a good track record of assisting customers in a thoughtful, caring, and timely manner; Must be able to interact with the public in a “customer friendly” manner, while at the same time remaining professional; and, As part of ongoing employment, comply with all federal and agency alcohol and substance abuse policies and regulations that apply to safety-sensitive positions, including required substance abuse testing and reporting. Upon a conditional offer of employment, at regular intervals, or when it’s considered appropriate during employment, a medical evaluation/physical may be required (at employer’s expense) to verify the capabilities described above; Maintain and promote a positive, professional image ensuring that attire is safe, clean, and does not detract from positive customer service or working relationships with the public; proper footwear is required to provide safe mobility into and out of vehicles; Have negative-result alcohol and other drug tests, as required by federal regulations; Possess a home telephone or personal cell phone; and, Participate in job-related training, as assigned.