311 Contact Center-Quality Analyst City of Somerville311 Contact Center-Quality AnalystSomerville, MA$75,000–$78,000 / yearAbility: Demonstrated ability in the setup and/or execution of employee performance improvements; ability to work independently and under pressure; ability to maintain, manage, and organize complex data sets; ability to clearly articulate this information in verbal, written and visual presentations; ability to handle problems effectively in response to day-to-day crises; ability coordinate events; ability to train and coach others on best practices in customer service; ability to operate a computer; ability to deal appropriately with all customers, internal and external. Education and Experience: High School diploma and five or more (5+) years' experience in a high-volume, versatile customer service environment; or any equivalent combination of education, training, and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.
Registered Nurse-Hospital at Home (Part-time) Lahey Hospital and Medical CenterRegistered Nurse-Hospital at Home (Part-time)MA$37–$95.74 / hourClinical Roles and Responsibilities: Providing protocol driven assessment, care coordination and interventions as appropriate informed by Hospital at Home protocols for diverse patient populations with a focus on oncology, medicine and post- operative care. Reporting Directly to the Hospital at Home Director of Nursing, The Hospital at Home Staff RN is responsible for providing high-quality patient care to various patient populations within the framework of the BILH Hospital at Home program.
Behavior Technician The Stepping Stones Group LLCBehavior TechnicianBrockton, MA$24–$32 / hourCenter-Based ABA Therapy. Summer Intensive Program.
Call Center Specialist Community Health Connections, Inc.Call Center SpecialistFitchburg, MAPart timeCommunity Health Connections (CHC) is a multi-site, non-profit health care center offering urgent care, primary family medical and pediatric care, preventative and restorative dental care, oral surgery, behavioral health services for children and adults, and substance use disorder treatment, and specialty services including optometry eye care, optical shop, acupuncture, nutrition consultations and podiatry. The responsibilities of the Call Center Specialist include booking appointments, entering patient registration information, directing incoming telephone calls, recording accurate messages, and cross covering other departments as needed at CHC locations.
Call Center Specialist- Medical Community Health Connections, Inc.Call Center Specialist- MedicalFitchburg, MAPart timeCommunity Health Connections (CHC) is a multi-site, non-profit health care center offering urgent care, primary family medical and pediatric care, preventative and restorative dental care, oral surgery, behavioral health services for children and adults, and substance use disorder treatment, and specialty services including optometry eye care, optical shop, acupuncture, nutrition consultations and podiatry. The responsibilities of the Call Center Specialist include booking appointments, entering patient registration information, directing incoming telephone calls, recording accurate messages, and cross covering other departments as needed at CHC locations.
Banquet Supervisor | Part Time | Mass Mutual Center Oak View GroupBanquet Supervisor | Part Time | Mass Mutual CenterSpringfield, MA$18–$23 / hourFounded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales.
Call Center Manager Rodenhiser Home Services IncCall Center ManagerHolliston, MA$75,000–$105,000 / yearThe Call Center Manager oversees a team of Customer Service Representatives, drives performance through coaching and development, manages customer escalations, and partners closely with Dispatch, Service Managers, Install Operations, Sales, and Executive Leadership to ensure seamless communication and operational efficiency. Monitor and manage departmental workflows including calls, tasks, emails, service mailboxes, bookings, and follow-up communications.
Receptionist Part Time, Friday, Saturday & Sunday The Gables of FitchburgReceptionist Part Time, Friday, Saturday & SundayFitchburg, MassachusettsThis position serves as the first point of contact for residents, families, visitors, vendors, and staff while also operating the community's Front Desk Control Center, a critical technology platform used for resident monitoring, emergency management, food ordering, communication, and daily operational coordination. Candidates must be comfortable learning and utilizing the community's Front Desk Control Center software, which serves as the primary platform for resident monitoring, emergency management, food ordering, communication, and operational coordination.
Medica Support Assistant (Advanced) U.S. Department of Veterans AffairsMedica Support Assistant (Advanced)Springfield, MA$53,322–$69,389 / yearIf selected, to meet the basic requirement of high school education or equivalent and prior to a firm job offer being extended, applicants must provide one of the following as verification of the education requirement if not covered under the grandfathering provision: Copy of high school diploma OR high school transcript (unofficial or official) OR GED Certificate OR homeschooling completion OR proficiency certificate issued by a State or Territorial Board or Department of Education OR college transcript (official). Advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community operational activities that affect patient flow, and patient support care administrative functions to include, but not limited to appointment cycles, outside patient referrals, follow-up care, overbooking, provider availability, etc.
Weekend Supervisor (Part-time) - Harvard Coop Barnes & Noble Education, Inc.Weekend Supervisor (Part-time) - Harvard CoopCAMBRIDGE, MassachusettsYou must be knowledgeable about department and store operations; provide outstanding customer service to the academic and co-curricular community; help enforce loss prevention procedures; and ensure that your area of responsibility is maintained, properly merchandised and the store is operationally sound. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.
MIT COOP at the Stratton Student Center - Supervisor- Store Operations (Part-time) CC-D1-D1, CC-D2-D2, CC-D3-D3, CC-D4-D4, CC-D5-D5, CC-D7-D7, CC-D9-D9 Barnes & Noble Education, Inc.MIT COOP at the Stratton Student Center - Supervisor- Store Operations (Part-time) CC-D1-D1, CC-D2-D2, CC-D3-D3, CC-D4-D4, CC-D5-D5, CC-D7-D7, CC-D9-D9CAMBRIDGE, MassachusettsOur teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community all while being part of a company that is consistently rated as a great place to work - and where employees love what they do. You must be knowledgeable about department and store operations; provide outstanding customer service to the academic and co-curricular community; help enforce loss prevention procedures; and ensure that your area of responsibility is maintained, properly merchandised and the store is operationally sound.
Patient Experience Representative- ORL Call Center Boston Children's HospitalPatient Experience Representative- ORL Call CenterBoston, MA$19.06–$27.64 / hourPosition Summary: Works under close supervision to provide administrative and customer service support within the Call Center, ensuring a positive patient and family experience through efficient coordination of scheduling, registration, and service-related inquiries. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team.
Coordinator, Strategic Engagement & Alumni Relations Amherst CollegeCoordinator, Strategic Engagement & Alumni RelationsMA$23.10–$25.75 / hourThe Coordinator manages critical administrative, technical, financial, and logistical processes; supports class engagement and giving efforts in partnership with class managers; supervises student workers; and serves as a central resource for workflow coordination, budget administration, data integrity, and departmental operations. Reporting to the Senior Director of Alumni Relations, the Coordinator supports a broad portfolio of alumni and donor engagement activities, including regional and affinity programs, donor and presidential events, Homecoming, Telecast, Reunion, virtual programming, and class engagement initiatives.
Weekend Supervisor (Part time) Harvard Coop Barnes & Noble Education IncWeekend Supervisor (Part time) Harvard CoopCambridge, MAYou must be knowledgeable about department and store operations; provide outstanding customer service to the academic and co-curricular community; help enforce loss prevention procedures; and ensure that your area of responsibility is maintained, properly merchandised and the store is operationally sound. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.
MIT COOP at the Stratton Student Center Supervisor Store Operations (Part time) CC D1 D1, CC D2 D2, CC D3 D3, CC D4 D4, CC D5 D5, CC D7 D7, CC D9 D9 Barnes & Noble Education IncMIT COOP at the Stratton Student Center Supervisor Store Operations (Part time) CC D1 D1, CC D2 D2, CC D3 D3, CC D4 D4, CC D5 D5, CC D7 D7, CC D9 D9Cambridge, MAOur teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community all while being part of a company that is consistently rated as a great place to work - and where employees love what they do. You must be knowledgeable about department and store operations; provide outstanding customer service to the academic and co-curricular community; help enforce loss prevention procedures; and ensure that your area of responsibility is maintained, properly merchandised and the store is operationally sound.
NewContact Center Operator ASGContact Center OperatorBoston, MassachusettsObtain client information by answering telephone calls, chats, emails, and other customer service communication channels; interviewing clients; verifying information. ( ASG ) is a full-service multicultural marketing agency that focuses on helping all communities gain access to critical information and resources.
Traveling Test Center Manager Prometric IncTraveling Test Center ManagerBurlington, MAPrometric employs more than 600 Test Center Administrators (TCAs) worldwide who are highly respected for their ability to lead and control the computer-based test center environment. About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world's most recognized licensing and certification organizations, academic institutions, and government agencies.
Pilates Instructor, Part-Time JCC Greater BostonPilates Instructor, Part-TimeNewton, MA$55–$65 / hourEach employee is eligible for a free individual membership to JCC Greater Boston's top class fitness, recreation and wellness facility in Newton – offering virtual and in-person programs including indoor swimming, many fitness classes, and workout facilities, as well as discounts to many JCCGB events, classes, outdoor pool, and more! Through our network of early learning centers, day camps, regional teen and family programs, health and wellness offerings, and adult arts and ideas classes, JCC Greater Boston provides highly valued connections, learning, and experiences for the Jewish community and friends.
Part Time - Loader/Cart Associate - Flexible Lowe's Companies IncPart Time - Loader/Cart Associate - FlexibleWoburn, MA$17.50–$18.90 / hourBased in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. 6 months retail merchandising experience, including performing Zone Recovery, stocking, down stocking, facing/fronting product, pricing, maintaining signage, and housekeeping.
part time key associate The Talbots Incpart time key associateWareham, MA$15.50–$19.40 / hourProactively communicate store information, brand initiatives, discrepancies, and other pertinent information to management in order to better enhance the customer experience. Support all areas of operational excellence, including manage inventory according to policies and procedures including filling orders, recalls, recovery, replenishment, re-tickets etc.