This individual works in tandem with the Regional Manager to help triage/problem solve for PSC operational and phlebotomy clinical workflow issues, coordinates day-to-day activities and operations of assigned PSCs, supports departmental compliance requirements, provides ‘at the elbow’ training for identified employees, and supports departmental performance driven initiatives. Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.