Ability to read; write legibly; speak in English (and Spanish preferred) with professional quality; use computer, printer, and software programs necessary to the position, e.g., Microsoft Office, Outlook, electronic event reporting program, established organization electronic medical record; comprehend and follow-through with instructions; ability to relate and communicate positively, effectively, and professionally with others; be assertive and consistent in following and enforcing policies; lead, supervise, teach, and accept direction; think critically and use good judgment; problem solve and collaborate with licensed care providers as necessary. Ability to work in a challenging clinical environment; demonstrate self-motivation; work independently with minimal supervision; communicate effectively in English in person, in writing, and on the telephone; think critically; perform basic math and statistical functions; compose written material; multitask and manage multiple assignments effectively; organize and prioritize workload; problem solve; recall information with accuracy; pay close attention to detail.