Security Monitors provide a good deal of support to library customers experiencing homelessness, as well as maintain a positive atmosphere for all patrons in a small library building or within designated areas of the Central Library, where many patrons are trying to share the same space.
. The work involves promoting a welcoming and helpful library atmosphere, ensuring customers follow all facility rules, policies, and City ordinances, resolving conflicts, and supporting customers and staff so that customers have a successful library experience.