The Senior Manager, Operations Audit & Compliance is a leadership role responsible for providing exceptional customer service and quality administrative support to the Division, including, but not limited to: partnering with local office, department and executive leadership, community managers, division accounting and company departments ensuring departments meets company and division operational requirements, performing special projects/research, and establishing and implementing documentation to focus on division compliance. • Responsible for company technology platform adherence by conducting monthly audits on division requirements in use at the time, currently Text Trusty, Vantaca Usage, time track, phone/call log, Board member terms and conducting audits through Vantaca IQ and PowerBI.