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Direct, coordinate and oversee the activities of employees engaged in providing event coordination, telecommunications, technical support, audio-visual services, food & beverage, event security, fire regulation compliance, exhibitor services, box office, parking and overall client satisfaction during events. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Oak View GroupOak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.Position SummaryThe Director of Events is primarily responsible for overseeing all aspects of event services from the inception of an event to the conclusion. Directs, manages, supervises and coordinates the activities and operations of Event Services functions assuring the highest quality service program to assure rebooking of events. Provides highly responsible staff assistance to the General Manager.This role pays an annual salary of $68,500-$78,500 and is bonus eligible.Benefits for Full-Time roles:<ul><li>Health, Dental and Vision Insurance</li><li>401(k) Savings Plan</li><li>401(k) matching</li><li>Paid Time Off (vacation days, sick days, and 11 holidays)</li></ul>This position will remain open until June 19, 2026.About the VenueThe Cross Insurance Arena, owned by Cumberland County and managed by Oak View Group, opened in 1977 and was renovated in 2012 as a 6,200-seat venue in Portland, Maine. Home to the Maine Mariners (ECHL), the arena hosts top concerts, comedy, family shows, and major sporting events, including state basketball and hockey championships. Backed by an exceptional staff, volunteer Board of Trustees, and partners like Cross Insurance, Cross Insurance Arena is committed to delivering world-class entertainment and unforgettable experiences for the community.Responsibilities<ul><li>Oversee event management activities for all facility events.</li><li>Direct, coordinate and oversee the activities of employees engaged in providing event coordination, telecommunications, technical support, audio-visual services, food & beverage, event security, fire regulation compliance, exhibitor services, box office, parking and overall client satisfaction during events.</li><li>Recruit, interview, select, train, motivate and evaluate Event Managers; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.</li><li>Exercise direct supervision over Event Managers, Event Coordinators and Event Staff.</li><li>Prepare departmental annual budget; recommend capital improvements; control and monitor departmental expenditures; assist in preparation of estimated revenues for facility budget.</li><li>Consult with exhibit managers, promoters, convention representatives, and others concerning physical set-up needs and requirements for licensed areas; prepare work orders and cost-estimates accordingly.</li><li>Inspect facilities to ensure they are being maintained properly for events.</li><li>Develop crowd management and event staffing plans and supervise event staff during events.</li><li>Ensure accuracy in computing of costs for post-event billing of services and equipment rental charges.</li><li>Review and approve final billing to facility users prior to settlement or release of invoice.</li><li>Work closely with the general public by monitoring services provided and addressing complaints in a timely manner.</li><li>Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.</li><li>Conduct planning and operational meetings as required to ensure smooth coordination of event activities.</li><li>Track, record and report labor allocations in all areas of functional responsibility for purposes of forecasting, benchmarking and budgeting.</li><li>Manage and participate in the development and implementation of goals, objectives, policies, and priorities of all event related programs and activities.</li><li>Prepare and present regular staff reports and other related correspondence.</li><li>Work with other department directors in a variety of tasks.</li><li>Conduct a variety of industry operational studies; recommend modifications to service delivery methods and operational policies and procedures as appropriate.</li><li>Interpret and apply all relevant federal, state and local regulations.</li><li>Routinely serve as Manager on Duty.</li></ul>Qualifications<ul><li>Minimum of 5-7 years of increasingly responsible experience in event management in an arena, stadium, convention center or other multi-purpose public assembly facility.</li><li>Previous management experience required.</li><li>Bachelors degree or better from an accredited college or university.</li><li>Knowledge of customer service practices.</li><li>Knowledge of crowd control.</li><li>Ability to prepare, track, control and analyze budgets.</li><li>Working knowledge of Union Labor contracts and show calls.</li><li>Experience Settling Events.</li></ul>Strengthened by our Differences. United to Make a DifferenceAt OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.Equal Opportunity EmployerOak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Oak View Group

Director of Events | Full Time | Cross Insurance Arena

Analysis Skills

Audiovisual

Benchmarking

Billing

Budgeting

Consulting

Cost Estimates

Customer Satisfaction

Customer Support/Service

Dental Insurance

Entertainment and Media

Equipment Maintenance/Repair

Equipment Rentals

Event Management

Expense Tracking

Facilities Management

Federal Laws and Regulations

Food and Beverage Industry

Forecasting

Insurance

Music

Operational Improvement

Operations Planning

Operations Processes

People Management

Performing Arts

Plan Meetings

Power Amplifier

Process Development

Regulatory Compliance

Rental Rates

Sales

Service Delivery

Sports

Staff Training

State Laws and Regulations

Technical Support

Telecommunications

Time Management

Training/Teaching

Vision Plan

PART_TIME

The Area Social & Events Director of Sales is responsible for solicitation, contracting, planning, organizing, and coordination of special events, private functions, and social event attendee accommodations to achieve the commercial objectives at The Kennebunkport Resort Collection. Our Community Impact project allows a 1% Impact Fee to be donated to hand-picked local organizations focusing on affordable housing, protecting wildlife habitats, and creating spaces for the youth of our community.

Kennebunkport Resort Collection is seeking an Area Social & Events Director of Sales. The Area Social & Events Director of Sales is responsible for solicitation, contracting, planning, organizing, and coordination of special events, private functions, and social event attendee accommodations to achieve the commercial objectives at The Kennebunkport Resort Collection. Through effective relationship building they will deliver the highest levels of guest service and organizational leadership resulting in optimized profitability and customer satisfaction. They will be creative, energetic, and knowledgeable professional, and they will be fundamental to the ongoing success of each hotel.  General Responsibilities Include: <ul><li>Builds and strengthens relationships with existing and new customers to enable future bookings</li><li>To understand and respond to all guest needs and requests in a timely and professional manner</li><li>Develop and execute a direct sales strategy to achieve social event rooms, food and beverage and event hire budgets as directed by the Area Director of Sales</li><li>Maintain well documented, accurate, organized and up to date file management in order to serve client and the employer in the most expedient, organized and knowledgeable manner</li><li>Develops relationships within the community to strengthen and expand customer base for sales opportunities</li><li>Entertain clients and hotel guests on property as directed by the Area Director of Sales</li><li>Manages and develops relationships with key internal and external stakeholders</li><li>Participates in sales calls, phone solicitation/prospecting, market analyses to acquire new business and/or close on business</li><li>Works collaboratively with the sales team to ensure sales efforts are coordinated and not duplicated</li><li>Plan group's food and beverage events, including assistance with menu and wine selection, decorations, entertainment, and audio visual as needed</li><li>Create and execute accurate banquet event orders that include detailed information on the agenda, menu items, room set up, and billing arrangement</li><li>Meet the client upon arrival and conduct an event review, including the introduction of Department Heads, overview of events, and arrival details</li><li>Communicate last minute changes in group functions to hotel staff, and ensure accurate and satisfactory follow up</li><li>Conduct post conference review with clients including the presentation of banquet checks when applicable</li><li>Review all bills that are sent to the client, ensuring they are accurate and timely in order to maximize return business</li><li>Develop customer profiles and maintain an effective trace system including trace dates and references resulting in superior account service and increased revenues</li><li>Develops strong customer relationships through appropriate client communication and the use of professional, courteous and ethical interpersonal interaction</li><li>Ability to define problems, collect data, solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists</li><li>Ability to interpret and give a variety of instructions furnished in written, oral, diagram or schedule form</li><li>Attend daily, weekly and monthly meetings as directed</li><li>Work with the Directors to generate an accurate monthly forecast of group food and beverage revenue associated with all private events</li><li>Ensure monthly goals are attained to maximize revenue</li></ul><ul><li>Establish themselves as a subject matter expert; serves the property by understanding of the Market, business issues, and concerns to offer better business solutions to the operation</li></ul><ul><li>Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience</li></ul><ul><li>Communicate both verbally and in writing to provide clear direction to hotel operation leadership and staff</li><li>Comply with attendance rules and be available to work on a regular basis</li><li>Submit weekly activities reports</li><li>Log activities, contacts, and communication in Delphi FDC</li><li>Perform any other job-related duties as assigned</li></ul> Skills/Knowledge Required:<ul><li>Working knowledge of Delphi.FDC/ Amadeus Sales & Event Management tools.</li><li>Highly motivated individual who can work independently</li><li>Ability to handle confidential information discretely and in the proper manner</li><li>Self-starter, and possess excellent project management skills.</li><li>Proven track record of group/ event tactical planning and execution.</li><li>Proven track record of success.</li><li>Ideal candidate, 5+ years of private events industry sales experience</li><li>Effective decision-making skills</li><li>Strong problem-solving skills</li><li>Strong organizational skills</li><li>May be required to work varying schedules and be able to travel</li><li>Good communication skills (verbal, listening, writing)</li><li>Effective conflict management skills</li></ul> KRC is proud to offer competitive wellness options and perks for both Part Time and Full Time employees. <ul><li>Employer-subsidized medical, dental, and vision insurance</li><li>Company-funded $25K in complimentary life insurance and $1K/mo. in disability</li><li>Optional Disability, Life and AD&D, Critical Illness, and Accident Insurance options</li><li>Additional Health & Wellness benefits including prescription and gym membership discounts</li><li>Generous Paid Time Off package including Employer Paid Leave plus immediate Paid Vacation accruals</li><li>Flexible and understanding work-life equality</li><li>Family Matters Program of 3+ months paid parental leave for new parents</li><li>401k employer match, up to 4% of salary</li><li>Competitive wages with ongoing market analysis with annual performance evaluations and compensation adjustments</li><li>Discounted employee and immediate family hotel rates as low as $59 per night at EOS Hospitality portfolio locations</li><li>Food and Beverage discount of 50% Off at EOS Hospitality portfolio locations</li><li>Gold Card annual complimentary restaurant allowance for managers</li><li>Discounted lodging rates from New England Inn & Resort Association partners</li><li>Pathways for growth and professional development including training and tuition reimbursement</li><li>Relocation assistance to temporary employer housing</li><li>Incentive opportunities for both hourly and managerial roles</li><li>Supportive, open workplace culture</li><li>Company-funded Employee Assistance Program for life and mental health resources</li></ul> Why Join our team? Join our community of ambitious, thoughtful, and dedicated hospitality professionals delivering exceptional guest experiences. At Kennebunkport Resort Collection, we encourage creativity, ownership, and problem-solving at all levels of our organization, and we are committed to weaving diversity, equity, and inclusion into every aspect of our business.As a Kennebunkport Resort Collection employee, we welcome you to join us in making a community impact. Our KRC Cares team partners with community leaders and like-minded businesses to advance our community services, such as toy drives, beach cleanups, and other charitable causes around the community. Our Community Impact project allows a 1% Impact Fee to be donated to hand-picked local organizations focusing on affordable housing, protecting wildlife habitats, and creating spaces for the youth of our community.Kennebunkport Resort Collection offers customized learning opportunities for all employees. We work to carve out a path for internal leaders with motivated career goals. Annual conferences, mentorships, scholastic reimbursements, internships, and company-funded leadership development opportunities are just some of the ways we support our associates. Ready to learn more? Visit us online at <a href="http://www.kennebunkportresortcollection.com" rel="noopener nofollow noreferrer" target="_blank">www.kennebunkportresortcollection.com</a> and explore our parent company, EOS Hospitality at <a href="http://www.eoshospitality.com" rel="noopener nofollow noreferrer" target="_blank">www.eoshospitality.com</a> for more information about the amazing ways we’re making a difference.

EOS Hospitality KRC Employee LLC

Area Social & Events Director of Sales

Accidental Death and Dismemberment (AD&D)

Affordable Housing

Alliance/Partner Management

Business Solutions

Communication Skills

Community Relations

Community and Social Services

Compensation Analysis

Concrete

Conferences

Conflict Resolution

Customer Experience

Customer/Client Research

Data Collection

Delphi

Develop and Maintain Customers

Direct Sales

Diversity

File Management

Hospitality and Tourism

Interpersonal Skills

Leadership

Market Analysis

Mentoring

Organizational Skills

Performance Analysis

Performance Reviews

Presentation/Verbal Skills

Problem Solving Skills

Profit & Loss

Project/Program Management

Psychiatry and Mental Health

Regional Sales

Restaurant

Revenue Growth

Sales Closing Skills

Sales Management

Sales Presentation

Sales Prospecting

Sales Strategy

Schedule Development

Strategic Planning

Telesales

Willing to Travel

ADAPTED_NOW

Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.

HOUR

<h4>Overview</h4>SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.<h4>Responsibilities</h4>Pay Rate is $19.00 per hour  Join SP+ in the exciting world of sports and entertainment events! If you're looking for flexibility, then you should join SP+. Work with our knowledgeable and caring team members who want to see you succeed, many of whom also started in the events venue. We are looking for Special Events Attendants with warm smiles who enjoy interacting with people. A job as a Special Events Attendant could be the first step in your career. Pave the way with SP+, a diverse and innovative company! What we offer<ul><li>Flexible work schedule</li><li>Get paid daily with Payactiv</li><li>Ability to learn and grow with SP+!</li><li>Fantastic opportunities for career growth.  </li></ul>What you’ll do<ul><li>Courteously assist customers by answering any questions they may have courteously.</li><li>Deliver quality customer service, receive customer payment for parking services, and facilitate traffic flow through the gate.</li><li>Responsible for arriving at work every scheduled day on time and in a neat and clean uniform.</li><li>Gives directions and is knowledgeable of surroundings to inform customers of various locations in the city.</li><li>Control traffic at entrances and exits as needed.</li><li>Report any known accidents, observed or suspected violations of Company policy, safety hazards, or any unusual occurrence to the Facility or Senior Manager.</li><li>Communicate debris, water, oil spills, etc., to Facility or Senior Manager.</li><li>Ability to learn each Special Event location and knowledge of requirements. </li><li>Count “bank” money at the beginning of the shift to verify starting total.</li><li>Collect cash and/or coupons and maintain security of cash</li><li>Make change and issue receipts or tickets to customers for each transaction</li><li>Verify shift transactions against money on hand and complete cashier shift report.</li></ul><h4>Qualifications</h4>What you need<ul><li>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required.</li><li>Less than High School education or one month of related experience, training, or an equivalent combination of education and experience.</li><li>Availability to Work:  Special shift requirements, if any, will vary depending on a location's hiring needs.  If applicable, availability to work the 3rd shift and weekends may be a requirement.</li><li>Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one situations to customers and other employees of the company. Ability to write simple correspondence.</li><li>Ability to add and subtract two-digit numbers and multiply and divide with 10s and 100s. Ability to perform these operations using units of American money.</li><li>Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times.</li><li>The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</li></ul> While performing the duties of this job, the employee is regularly required to stand, walk, and use hands to handle cash and equipment.   The employee is occasionally required to sit and climb or balance. The employee must occasionally lift and move up to 25 pounds. The employee is required to work outside in varying weather conditions (cold, rainy, snowy, harsh, hot, and humid). SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work PosterSP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.  As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.  If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you. <h4>Location </h4>US-ME-PORTLAND

Event Jobs in South Portland, ME

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Event Jobs in South Portland, ME

Director of Events | Full Time | Cross Insurance Arena Oak View Group

Area Social & Events Director of Sales EOS Hospitality KRC Employee LLC

Special Events Attendant SP Plus Corporation

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