Meeting & Events Planner - Cambridge MA Cbre ValuationMeeting & Events Planner - Cambridge MACambridge, MAThis includes but is not limited to: sourcing/selecting/recommending vendors for catering, decor, entertainment, giveaways, etc., supporting event communication and marketing plan, problem-solving issues that arise, welcoming guests, directing event set-up, communicating with staff, organizing vendors, supporting attendee/speaker requests, and managing tear-down. This includes creating and managing detailed event planning timelines, ensuring deadlines are met on time and with high quality, creatively troubleshoot issues, ensure effective handoff to service delivery team, monitoring the progress and schedule of events and tasks, communicating with stakeholders, management, and other relevant parties.
Meeting & Events Planner - Cambridge, MA CBRE Group IncMeeting & Events Planner - Cambridge, MACambridge, MAThis includes but is not limited to: sourcing/selecting/recommending vendors for catering, decor, entertainment, giveaways, etc., supporting event communication and marketing plan, problem-solving issues that arise, welcoming guests, directing event set-up, communicating with staff, organizing vendors, supporting attendee/speaker requests, and managing tear-down. This includes creating and managing detailed event planning timelines, ensuring deadlines are met on time and with high quality, creatively troubleshoot issues, ensure effective handoff to service delivery team, monitoring the progress and schedule of events and tasks, communicating with stakeholders, management, and other relevant parties.
Meeting & Event Planner - Wakefield, MA Virtual, Inc.Meeting & Event Planner - Wakefield, MAWakefield, MA$60,000–$70,000 / yearFull time3 years meeting planning experience, marketing and administrative experience required; Bachelor's degree with a concentration in hospitality management preferred; Working knowledge of latest technology designed for events; Proven ability to create and manage budgets; Experience managing AV and technology contracts; Must be detail-oriented, with effective organizational and project management skills, including the ability to manage multiple projects/tasks and deadlines simultaneously in a fast-paced, deadline-driven environment; Must be a self-starter, with the ability to work well under pressure, work independently with limited supervision and have solid problem-solving, judgment and decision-making skills; Excellent customer-service and interpersonal skills; Strong writing and editing skills; High level of creativity and "rolled up sleeves" working style; Ability to travel domestically and internationally as needed up to 25%; Demonstrated strength in Word, Excel, PowerPoint, Project Planning software and knowledgeable about Adobe; Cvent experience a plus; Experience working with multiple cultures across all time zones a plus. At Virtual, you'll be part of a team that truly lives its values every day - trust, respect, inclusion, innovation, service excellence, empowerment, teamwork, generosity, and fun - and it's why we've been recognized twice as a Best Place to Work.
Education Event Planner Straumann Holding AGEducation Event PlannerMA$55,000–$60,000 / yearPosition Summary: The Education Event Planner position will be responsible for the planning and execution of a wide range of education events for Straumann Group North America and will be expected to create and drive cross-functional teams across departments to effectively meet or exceed expectations regarding content, theme, messaging, communications, logistics, staffing, and budget. We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss.
Work Study Event Planner Bridgewater State UniversityWork Study Event PlannerMADepartment Information: The University Events planning team coordinates campus events and provides customer service for meetings and conferences sponsored by student, academic, administrative, external groups and major University Events. EVENT PLANNER JOB DESCRIPTION: An Event Planner (EP) works alongside professional staff members in University Events to support reservations for all groups across campus.
Event Planner Manulife Financial CorpEvent PlannerBoston, MA$61,875–$103,125 / yearManulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. The Event Planner operates in a fast-paced, deadline-driven environment and collaborates closely with internal stakeholders and external partners to deliver high-quality, consistent event experiences.
Corporate Events Planner Dassault Systemes SECorporate Events PlannerWaltham, MAYou will plan, execute, and measure a diverse portfolio of events-including tradeshows, proprietary events, seminars, user events, and internal programs such as sales kickoffs-ensuring each delivers measurable business value and ROI. Role Description & Responsibilities: As a North America Corporate Events Planner, you will design and deliver impactful event experiences that align with regional business priorities and marketing strategy.
Event Planner Law MomEvent PlannerDuxbury, Massachusetts$50,000–$60,000About Law Mom: Law Mom is a rapidly growing estate planning, probate, and trust administration law firm committed to educating families, empowering communities, and delivering a 5-star client experience. Through workshops, seminars, networking events, sponsorships, and community outreach, we help families protect what matters most while building meaningful relationships throughout Massachusetts.
Birthday Party Host/Event planner The Michaels Companies IncBirthday Party Host/Event plannerEverett, MA$15–$17.70 / hourPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
Planner, Conference and Events Commonwealth Financial NetworkPlanner, Conference and EventsWaltham, MACommonwealth Financial Network, Member FINRA/SIPC, a Registered Investment Adviser, provides a suite of business solutions that empowers more than 3,000 independent financial advisors nationwide. Overseeing event technology strategy and execution of registration and mobile app platforms along with business meeting AV production, while identifying opportunities for process improvements and enhanced attendee engagement.
NewEvent Assistant Class 1 PersonnelEvent AssistantPlymouth, Devon£13 / hourThe Role: As the Event Assistant you'll report to the Event manager and will need to work well in a team, under pressure and in a new environment, in different venues in Plymouth. In the job role you'll be tasked with the following: Responsible for providing administrative, organisational, and logistical support to an event planner or event coordinator.
Buyer/Planner II eTeam Inc.Buyer/Planner IIWaltham, MA$10–$20 / hourExperience with Developing Category Strategies - With support of the Category Manager/Lead, work with Stakeholders to evaluate and establish business needs, apply forward thinking skills establishing flexible long-term category strategies with value options & clear supplier performance criteria, while thinking “out of the box” longer term to minimize and mitigate risks. Through business partnering the procurement group enhances the relationship and from collaborative efforts bridges the gap of applying critical thinking, helping drive the goals of the company forward, providing Total Cost of Ownership (TCO) and risk mitigation efforts, while further evaluating our supplier base.
NewSenior Planner - Current Planning City of NewtonSenior Planner - Current PlanningNewton, MA$74,860–$100,608 / yearTo that end, we are committed to supporting our employees by providing competitive wages and growth, a comprehensive benefits package which includes a defined municipal pension plan, quality health and dental insurance plans, generous paid leave benefits, paid holidays, and access to supplemental benefits such as deferred compensation, short term disability plans, flexible spending accounts, and other employee benefits. Education, Training and Experience: Bachelor’s degree (B.A) from four-year College or university in city planning, public administration or related field; plus two to five years related experience and/or training or equivalent combination of education and experience; or Master’s degree (M.A.) in city planning and one+ years of related experience (preferred).
Supply Chain Planner Formlabs IncSupply Chain PlannerSomerville, MA$90,000–$140,000 / yearAt Formlabs, we're building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA.
Buyer/Planner Koch IncBuyer/PlannerMA$65,000–$90,000 / yearThe ideal candidate has strong SAP experience, understands end-to-end supply chain processes, and is capable of analyzing annual material costs, supplier pricing, and purchasing strategies to support business objectives. This role is responsible for production planning, purchasing, inventory management, and supplier coordination to ensure materials are available to support customer demand while optimizing inventory, cost, and manufacturing efficiency.
Production Planner 1 Nova Biomedical CorpProduction Planner 1Norwood, MA$65,000–$75,000 / yearNova Biomedical is proud to be a global leader in osmolality testing and biotechnology and in vitro diagnostic (IVD) instrumentation, dedicated to advancing patient care and scientific discovery with a legacy that continues to shape the future of life sciences. With headquarters in Norwood and Waltham, Massachusetts, and a global team of nearly 2,000 employees, we're building a collaborative, empowered culture grounded in shared values: Customer Centricity, Ingenuity, Ownership & Accountability, Collaboration, and Integrity.
Supply Chain Planner II BAE SystemsSupply Chain Planner IINashua, NH$67,406–$114,590 / yearRequired Education, Experience, & Skills** + Typically a Bachelor's Degree and 2 years work experience or equivalent experience + Active Secret clearance **Pay Information** Full-Time Salary Range: $67406 - $114590 Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Supply Chain Planner FormlabsSupply Chain PlannerSomerville, MA$90,000–$140,000 / yearAt Formlabs, we’re building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA.
Event Sales Manager AramarkEvent Sales ManagerCambridge, MA$75,000–$85,000 / yearThe Event Sales Manager will work closely with the General Manager and client to maintain convention, corporate, and social catering accounts to meet or exceed budgeted revenue goals and to ultimately aid in conducting a successful event. From the beginning of each client relationship, the team at LifeWorks Restaurant Group establishes a transparency with its partners, from space design and delivery to marketing of the final, branded product.
Production Planner/Scheduler The Charles Stark Draper Laboratory IncProduction Planner/SchedulerCambridge, MA$62,500–$220,000 / yearDraper supports many programs to improve work-life balance including workplace flexibility, employee clubs ranging from photography to yoga, health and finance workshops, off site social events and discounts to local museums and cultural activities. In this role, you'll work closely with Engineering, Supply Chain, Stockroom, Quality, and Operations teams to analyze material requirements, determine what is available in inventory, and identify what needs to be purchased to support current and future builds.
Production Planner The Charles Stark Draper LaboratoryProduction PlannerCambridge, MassachusettsDraper supports many programs to improve work-life balance including workplace flexibility, employee clubs ranging from photography to yoga, health and finance workshops, off site social events and discounts to local museums and cultural activities. In this role, you’ll work closely with Engineering, Supply Chain, Stockroom, Quality, and Operations teams to analyze material requirements, determine what is available in inventory, and identify what needs to be purchased to support current and future builds.
Event Production Office Assistant Bridgewater State UniversityEvent Production Office AssistantBridgewater, MA$15–$16.50 / hourDepartment Information: University Events (UE) manages and maintains event space and resources while providing event related services including room configuration, technology, and production, audio and lighting support. Position Description & Responsibilities: Under the direction of the University Events Assistant Director for Production, Audio & Lighting Services this position will assist in processing reservation information for campus events.
Work Study Event Production Office Assistant Bridgewater State UniversityWork Study Event Production Office AssistantBridgewater, MA$15–$16.50 / hourDepartment Information: University Events (UE) manages and maintains event space and resources while providing event related services including room configuration, technology, and production, audio and lighting support. Position Description & Responsibilities: Under the direction of the University Events Assistant Director for Production, Audio & Lighting Services this position will assist in processing reservation information for campus events.
Buyer/Planner II-US The Computer Merchant, LtdBuyer/Planner II-USWaltham, MA$55–$60 / hourWhile an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. The Senior Buyer leverages analytics, market intelligence, supplier insights, and procurement expertise to develop sourcing strategies, improve supplier performance, and enhance overall value through Total Cost of Ownership (TCO) and risk mitigation approaches.
Assistant Banquet & Events Manager in Boston, Massachusetts | Careers at The Atlas Hotel The Atlas HotelAssistant Banquet & Events Manager in Boston, Massachusetts | Careers at The Atlas HotelBoston, MAThe Assistant Banquet and Events Manager is responsible for coordinating and supervising assigned group business after it is booked by the sales department, and through completion of the event or function, while maintaining profitable perations and high-quality products and service levels. • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service-oriented manner.
Banquet & Events Manager in Boston, Massachusetts | Careers at The Atlas Hotel The Atlas HotelBanquet & Events Manager in Boston, Massachusetts | Careers at The Atlas HotelBoston, MAThe Banquet & Events Manager is responsible for coordinating and supervising assigned group business after it is booked by the sales department, and through completion of the event or function, while maintaining profitable operations and high-quality products and service levels. Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
Assistant Banquet & Events Manager The Atlas HotelAssistant Banquet & Events ManagerBoston, MassachusettsFull timeCompensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. The Assistant Banquet and Events Manager is responsible for coordinating and supervising assigned group business after it is booked by the sales department, and through completion of the event or function, while maintaining profitable perations and high-quality products and service levels.
Banquet & Events Manager The Atlas HotelBanquet & Events ManagerBoston, MassachusettsFull timeCompensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. The Banquet & Events Manager is responsible for coordinating and supervising assigned group business after it is booked by the sales department, and through completion of the event or function, while maintaining profitable operations and high-quality products and service levels.
Manager / Senior Manager, Strategic Events Lila Sciences IncManager / Senior Manager, Strategic EventsCambridge, MAYou own the "why" and "how" of events: which audiences we prioritize, what we say, and how each moment advances Lila's goals with:Investors - understanding our platform, business model, and roadmapCommercial partners & customers - seeing AISF capabilities and use cases, ssi milestones and team capabilitiesPolicymakers - building trust in SSI, safety, and responsible deploymentAI & science talent - experiencing our mission, culture, and technical ambitionWhat Youll Be BuildingDevelop a 12-18 month strategic events roadmap aligned with company priorities and GTM motions (e.g., SLAS, JPM, NVIDIA GTC, Lila‑hosted summits, hackathons).Define clear objectives and KPIs for each event (pipeline and revenue influence, investor and partner meetings, policy relationships, talent leads, brand reach).Own strategy and execution for flagship and executive‑level events, including programming, formats, and audience journeys tailored for investors, partners/customers, policymakers, and technical talent. What You'll Need to Succeed10-15+ years in strategic events, event marketing, or experiential marketing, ideally in B2B tech, life sciences, or AI.Proven track record owning a global events portfolio that serves multiple senior audiences (investors, enterprise customers/partners, policymakers, technical communities).Strong program management skills and comfort operating in a fast‑moving, highly cross‑functional environment.
Certified Financial Planner/Consultant Make Your MoveCertified Financial Planner/ConsultantReading, MassachusettsSalem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Additionally, demonstrated Microsoft applications skills (Word and Excel), verbal/written communication skills, ability to perform effectively in an environment where confidentiality, maturity, sound judgment, initiative, and professionalism are required.
Assistant Banquet & Events Manager Highgate Hotels LPAssistant Banquet & Events ManagerBoston, MAThe Assistant Banquet and Events Manager is responsible for coordinating and supervising assigned group business after it is booked by the sales department, and through completion of the event or function, while maintaining profitable operations and high-quality products and service levels. • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service-oriented manner.
Banquet & Events Manager Highgate Hotels LPBanquet & Events ManagerBoston, MAThe Banquet & Events Manager is responsible for coordinating and supervising assigned group business after it is booked by the sales department, and through completion of the event or function, while maintaining profitable operations and high-quality products and service levels. Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
Associate Director/Director, Strategic Events Lila SciencesAssociate Director/Director, Strategic EventsCambridge, MassachusettsFull-time U.S. employees receive a comprehensive benefits program including medical, dental, and vision coverage; employer-paid life and disability insurance; flexible time off with generous company wide holidays; paid parental leave; an educational assistance program; commuter benefits, including bike share memberships for office based employees; and a company subsidized lunch program. LILA combines advanced AI models with proprietary AI Science Factory instruments into an operating system for science that executes the entire scientific method autonomously, accelerating discovery at unprecedented speed, scale, and impact across medicine, materials, and energy.
Event Sales & Services Manager Accor SAEvent Sales & Services ManagerBoston, MA$82,000–$85,000 / yearPer assigned Groups and Events, discusses rooms and catering requirements calculates costs, negotiates price and prepares sales proposals and agreements, suggests menu modifications in response to customer needs, and up sell services and resources to clients whenever possible. Participate in daily lead meeting to maximize revenues and communicate potential new business, weekly catering sales meeting, daily EO meetings as necessary and monthly department meetings.
Events Coordinator, Admissions Massachusetts Institute of TechnologyEvents Coordinator, AdmissionsCambridge, MAEVENTS COORDINATOR, ADMISSIONS, Sloan Admissions - Sloan School of Management, will provide support to ensure that all virtual, on campus, and worldwide annual recruiting and conversion events run smoothly on behalf of the Admissions Team. The Event Coordinator will plan events for MBA, Early MBA, Sloan Fellows MBA (SFMBA), Master of Business Analytics (MBAn), Master of Finance (MFin), and MSMS programs.
Event Coordinator (Part-Time) Fooda, Inc.Event Coordinator (Part-Time)Boston, MA$20–$23 / hourSupport Fooda events in a variety of capacities, including: being onsite to set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience. Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work through our ongoing food programs located within companies and office buildings.
Event Manager - Cruiseport Gloucester Cruiseport Gloucester LLCEvent Manager - Cruiseport GloucesterGloucester, MA$60,000–$65,000 / yearLead engaging and informative site tours for prospective clients, showcasing the beauty and unique features of our property in accordance with Beauport Hospitality Group (BHG) guidelines. The ideal candidate is a detail-oriented, self-motivated professional with a deep passion for hospitality and a proven track record in wedding and event sales and coordination.
Remote Event Coordinator for Sports, Concerts, and Theatre Fran's ExploreMore TravelRemote Event Coordinator for Sports, Concerts, and TheatreBoston, MARemote$35,000–$65,000As an Event Coordinator, you will play a key role in ensuring the success of these events by managing logistics, coordinating with vendors, and ensuring everything runs smoothly. We are seeking an Event Coordinator to join our team and help plan, coordinate, and execute memorable events for clients in the entertainment industry.
NewWFH Event Coordinator for Sports, Concerts, and Theatre Fran's ExploreMore TravelWFH Event Coordinator for Sports, Concerts, and TheatreBoston, MA$35,000–$65,000As an Event Coordinator, you will play a key role in ensuring the success of these events by managing logistics, coordinating with vendors, and ensuring everything runs smoothly. We are seeking an Event Coordinator to join our team and help plan, coordinate, and execute memorable events for clients in the entertainment industry.
Event Coordinator | Wayland Menus and VenuesEvent Coordinator | WaylandWayland, MassachusettsFull timeLead day-of operations and adhere to event timelines; Brief and support FOH staff with assigned duties and completion of side-work during set-up and breakdown of events. Support FOH/BOH teams closely; assist with kitchen by performing as expo during dinner service (supplemental training provided).
Events Coordinator - Cambridge, MA CICEvents Coordinator - Cambridge, MACambridge, MAWe manage a global network of innovation-focused workspace, laboratories, and event space across North America, Europe, and Asia, and continue to expand globally. Responsibilities may include, but are not limited to: • Coordinating event details, logistics, and flow for event hosts and their guests, from the intake phase all the way through to execution, while managing tight deadlines and quick turnarounds.
NewMarketing & Events Coordinator Internship NGIN WorkplaceMarketing & Events Coordinator InternshipCambridge, MAMarketing & Events Coordinator InternshipNGIN's Internship Program explores entrepreneurship by placing interns in a dynamic environment with Boston startups and established companies. The coordinator works closely with the COO to build and support the community, interacting with entrepreneurs, investors, and team members.
Marketing & Event Coordinator Lumber ContactsMarketing & Event CoordinatorMaynard, MaynardManage and report on marketing & event budgets along with vendor co-op funds - ensuring cost-effectiveness and adherence to financial guidelines. * Organized, innovative, detail oriented, able to multi-task and work independently; enjoys creating and implementing new initiatives.
Marketing and Events Coordinator Boston Senior Home CareMarketing and Events CoordinatorBoston, MA$50,000–$60,000 / yearAssist with developing and managing content and social media marketing programs, including blogs, a bi-monthly caregiver newsletter, CEO's weekly staff email update, website copy, promotional materials, advertising, etc. Assist the Director of Marketing and Philanthropy with providing website traffic analytics (Google), social media, and email marketing campaign performance stats for reports to the board (quarterly) and department heads (monthly).
Sales & Events Coordinator Holiday Inn Boston Cambridge AreaSales & Events CoordinatorSomerville, MassachusettsJoin our team at Holiday Inn Boston Cambridge Area as a Sales & Events Coordinator, where you’ll play a pivotal role in supporting our sales team and ensuring smooth operations. Holiday Inn Boston Cambridge Area is a dynamic and welcoming hotel located in Somerville, MA.
Event Coordinator | Wayland Urban Outfitters IncEvent Coordinator | WaylandMALead day-of operations and adhere to event timelines; Brief and support FOH staff with assigned duties and completion of side-work during set-up and breakdown of events. Support FOH/BOH teams closely; assist with kitchen by performing as expo during dinner service (supplemental training provided).
Event Coordinator (Part-Time) FoodaEvent Coordinator (Part-Time)Boston, MassachusettsSupport Fooda events in a variety of capacities, including: being onsite to set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience. Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work through our ongoing food programs located within companies and office buildings.
Regional Events Coordinator Troutman Pepper Hamilton SandersRegional Events CoordinatorBoston, MassachusettsPlan, coordinate, and track all single-day events including but not limited to dinners, happy hours, receptions, webinars, and virtual events (external/client facing and internal/attorney facing). The Regional Events Coordinator will support single-day events (e.g., external/client-facing and internal/attorney-facing events) across the firm's practice and industry groups firmwide.
Part-Time Brand Vehicle & Event Coordinator ("Morticia Manager") Wright Family Law GroupPart-Time Brand Vehicle & Event Coordinator ("Morticia Manager")Tewksbury, MADuring Halloween season, the successful candidate may be asked to portray "Lurch," assist with themed events, participate in community appearances, and help Morticia make appropriately dramatic public appearances. The Morticia Manager is responsible for ensuring that Morticia remains safe, clean, mechanically sound, professionally presented, and ready for scheduled appearances throughout Massachusetts.
Wedding Coordinator Leigh and Co.Wedding CoordinatorBoston, MAYou will work alongside our client experience managers during the planning and assistant coordinators onsite to provide the following to execute weddings. Serve as the primary advocate for the couple onsite - maintaining a calm, solutions-focused presence and supporting them through any challenges that arise.