experience as a general manager (GM) or director for a large and/or multi-unit facility in healthcare, hospitals, and/or contract services; demonstrated leadership skills and proven ability to foster culture, retain employees, and develop large teams and subordinate managers; strong financial acumen and technical skills; proven ability to work through barriers like staffing issues and client requests. direct all activities including financial performance, client retention, and policy compliance; achieve, deliver and maintain company and client financial targets and goals; manage, develop, mentor and engage with subordinate managers, supervisors and frontline employees; develop and maintain client and customer relationships; oversee all food and nutrition and environmental services day-to-day operations.