Experience selling Cloud, SaaS and AI-based solutions in the following areas: Customer Experience (CX), Cloud Contact Center (CCaaS), Workforce Engagement Management (WEM), Customer Journey Analytics, Conversational AI (Bots and Virtual Agents) and AI Copilots, Customer Relationship Management (CRM), etc. Proven track record developing strategic relationships within the enterprise account space, building executive relationships (C-level), driving innovation, growing new pipeline (organic and through the channel), and developing strategic long-term account plans.