Coordinate across internal stakeholders such as laboratory teams, order processing teams, finance, and customer success teams to ensure samples are moving appropriately through the lab, proactively flagging samples at risk or bottlenecks, and actioning swiftly to ensure projects meet budget and timeline. Responsibilities: Support the Client Management Operations team by managing client (including government, DTC companies, researchers) activities by collecting key project metrics, organizing project performance, and providing proactive, detailed client-facing materials for the client touchpoints and other meetings.