Configure, monitor, and troubleshoot Cisco collaboration systems including WebExCloud, Cisco Control Hub, CiscoWebExPhone Services, hearing room codecs, Cisco Touch 10 devices, Crestron control systems, and related audiovisual equipment. This may include engineering, scheduling, testing, configuring, coordinating, and supporting all hearing connections across regional hearing rooms, remote participants, counsel, judges, and external locations to ensure reliable, secure, and seamless hearing operations.