Resident Construction Manager - Sewer Pumping Station Facilities Whitman, Requardt & Associates, LLPResident Construction Manager - Sewer Pumping Station FacilitiesBaltimore, MDFull timeThe RCM is responsible for providing daily construction management and inspection services for pumping station facilities including new construction and rehabilitation or upgrades including mechanical, electrical and pump control systems and related yard piping and civil site improvements. Whitman, Requardt & Associates, LLP (WRA) is seeking a qualified Resident Construction Manager for sanitary sewer pumping station facility construction projects in the Baltimore Metropolitan Area.
Facility Manager/Project Manager BERING STRAITS GLOBAL INNOVATIONS LLCFacility Manager/Project ManagerBelcamp, MDBering Straits Global Innovations, LLC (BSGI) was developed to provide general construction services to a variety of commercial and government agencies and to take advantage of Bering Straits Native Corporation and its companies’ previous experience in commercial and institutional building construction, alarm system monitoring service, plumbing, heating and air conditioning, and other related services. Creates and tracks task lists; developed timelines for deliverables; creates and executes communications plan through scheduled meetings, E-mails and telephone calls while managing company resources to ensure quality performance from all employees.
Facilities Manager for Events Living Classrooms FoundationFacilities Manager for EventsBaltimore, MD$20 / hourThe Facilities Manager is onsite to handle all aspects of the event as are required from a facility perspective: to ensure that the facility is in working condition, to answer any venue-related questions from vendors, to routinely stock and clean the restrooms, and to ensure the integrity of the facility remains intact. Prior to leaving following an event, the Facilities Manager is responsible for checking to ensure that the event space is clean and clear of all event debris, turning off all lights, and locking/arming the facility.
Facilities Manager for Parish (EX) AOBFacilities Manager for Parish (EX)Dundalk, MarylandMoreover, the Facilities Manager will oversee resources to ensure smooth efficient operations of the Parish 365 days per year/24 hours per day. Please click on the link below for more detailed information: https://www.archbalt.org/human-resources/employee-benefits/employee-benefits/ .
Facilities Manager The Chimes, IncFacilities ManagerBALTIMORE, MDPart timeChimes is seeking a Facilities Manager to oversee maintenance operations, lead facilities staff, and ensure our sites remain safe, compliant, and fully operational. This role is ideal for a hands-on leader who can manage teams, coordinate vendors, and troubleshoot when needed.
Facilities Coordinator IST Management Services IncFacilities CoordinatorMD$75,000–$80,000 / yearKey Responsibilities include: Facility Management: Building Inspection, makes routine periodic walk-throughs of office, responsible for managing appearance of all common areas within the office/Vendor management and escorting Issuing and recording parking garage transponders/assist with maintaining and updating the Space & Occupancy List Office and pantry/kitchen supply management (ordering and restocking of supplies) Inspection, monitoring and controlling HVAC equipment, operating Energy Management System, assist with internal building move coordination Mail and package distribution, record data of all incoming packages/Sending out FedEx packages Small drywall repairs, light painting/Ceiling tile replacement, carpet tile replacement as well as light electrical, i.e. changing ballast, light bulbs,tubes, light plumbing, i.e. rebuilding or replacing Sloan valves, replacing faucet aerator, resetting or clearing garbage disposals Conference room management, set-up and breakdowns for meetings, general housekeeping of all conference rooms Perform general handyman services (i.e. whiteboard installation, picture hanging, minor furniture repair etc.) Office key and furniture distribution and record keeping/Door lock repair Respond, coordinate and submit building related issues with property management and or outside contractors, quality assurance of work performed by vendor partners Follows proper work order/request procedures, confirms receipt and sees that work schedule is made within 24 hours of the order/Other duties as assigned. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.
Facilities Manager Pharmaron Beijing Co LtdFacilities ManagerBaltimore, MD$90,000–$125,000 / yearFounded in 2004, Pharmaron has invested in its people and facilities and established a broad spectrum of research, development, and manufacturing service capabilities throughout the entire drug discovery, preclinical, and clinical development process across multiple therapeutic modalities, including small molecules, biologics, and CGT products. With over 21,000 employees worldwide across 23 locations in the US, UK and China, we support drug discovery through to manufacturing with fully integrated, high-quality services.
Facilities Manager BroadmeadFacilities ManagerCockeysville, MD$90,000–$110,000 / yearWhether you're building new skills, exploring new paths, or stepping into leadership, we provide the resources, mentorship, and encouragement to help you grow with purpose—and with Broadmead. This role is responsible for delivering exceptional facility services to our residents and team members while serving as a key partner and backup to the Senior Director of Facility Services.
Facilities Assistant Manager The WebstaurantStore IncFacilities Assistant ManagerMDThe Facilities Assistant Manager maintains an understanding of operational protocols, aiming to enhance the efficiency of the DC and help the Facilities Manager problem-solve challenges presented by employees and members of the leadership team. They ensure the proper operation of all company-owned assets such as material handling equipment, automated conveyors, packaging equipment, HVAC units, lighting & electrical systems, plumbing and general maintenance of shared office areas, including any capital improvements.
Facilities Manager LB&B Associates, Inc.Facilities ManagerGlenn Dale, MDQualifications/Experience: The Facilities Manager shall have at a minimum a high school diploma and 5 years of recent (within the past 7 years) experience in the management and supervision of building mechanical maintenance operations for large buildings of the approximate size (multiple facilities totaling over 300,000 square feet) and characteristics of the buildings to be covered by this contract. LB&B Associates Inc. is currently seeking a Facilities Manager (Project Manager) to oversee contracts to provide operations and mechanical maintenance services for facilities located at the Washington Metropolitan Area Transit Authority .
Project Facilities Manager University of Maryland Eastern ShoreProject Facilities ManagerMarylandWorking within Facilities Planning, Design & Construction, the Project Facilities Manager collaborates with campus leaders, design professionals, contractors, and consultants to translate institutional needs into well-executed built outcomes. Required Application Materials: Qualified applicants should submit a cover letter, resume, and a list of names of three current professional references (current or past supervisor) including e-mail address, and telephone number (current supervisor will not be contacted without the candidate’s prior consent).
Admin Facilities Manager IV Kwaan Bear IT Solutions (KBITS)Admin Facilities Manager IVMarylandThe ideal candidate will be responsible for ensuring the safety, security, and functionality of our physical work environment, allowing our team to focus on delivering exceptional service to our clients. Position Overview: Kwaan Bear IT Solutions (KBITS) is seeking a qualified Adm Facilities Manager IV to oversee the efficient operation and maintenance of our facilities.
Facilities Manager - MGM National Harbor MGM Resorts InternationalFacilities Manager - MGM National HarborMD$77,900–$103,900 / yearAccess to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. Lead all building maintenance, engineering trades, and operational systems to ensure work is scheduled, assigned, and completed efficiently.
Manager, Facilities Retail Services & Systems IncManager, FacilitiesMD$101,520–$171,000 / yearThis role serves as the primary owner of facilities operations and ServiceChannel administration for the organization, ensuring efficient execution of repair and maintenance programs, vendor management, workplace services, and operational continuity across corporate facilities. The ideal candidate is highly organized, solutions-oriented, and capable of managing multiple priorities while building strong partnerships with internal stakeholders and external service providers.
Sr. Facilities Manager University of Maryland Baltimore Washington Medical CenterSr. Facilities ManagerTowson, MD$57.13–$85.75 / hourThe Senior Facilities Manager will establish quality assurance and safety programs in collaboration with performance measures and risk management personnel, as well as department budgets, staffing requirements, capital planning and maintenance. UM St. Joseph has been recognized by The Leapfrog Group as a grade 'A' hospital and by U.S. News & World Report as #3 in both the state and Baltimore Metro area, making UM St. Joseph the highest-ranking community hospital in Maryland.
Manager, Facilities Connecticut Fine Wine & SpiritsManager, FacilitiesMarylandThis role serves as the primary owner of facilities operations and ServiceChannel administration for the organization, ensuring efficient execution of repair and maintenance programs, vendor management, workplace services, and operational continuity across corporate facilities. The ideal candidate is highly organized, solutions-oriented, and capable of managing multiple priorities while building strong partnerships with internal stakeholders and external service providers.
Facilities Assistant - St. Patrick''''s Catholic Church - Rockville Maryland ARCHDIOCESE OF WASHINGTONFacilities Assistant - St. Patrick''''s Catholic Church - Rockville MarylandRockville, MD$20–$22 / hourThis role involves working across both parish and school buildings, supporting daily operations, event setups, and general upkeep to maintain a clean, safe, and welcoming environment for parishioners, students, staff, and visitors. Key Responsibilities: Event Support: Assist with the setup and breakdown of parish and school events, ensuring all equipment, furniture, and materials are properly arranged as directed.
Facilities Maintenance Technician AOBFacilities Maintenance TechnicianReisterstown, Marylandto move about within very tight spaces where large and potentially dangerous equipment is stored; to operate various types of manual and power tools and automated systems; and to ascend/descend a ladder as needed. Perform electrical repairs and maintenance including, but not limited to: test and replace electrical outlets; reset breakers; replace fuses; replace.
Facilities Operations Tech Danaher CorpFacilities Operations TechNottingham, MD$26–$28 / hourFrom airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper-everyday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Facilities Maintenance Technician (NE) AOBFacilities Maintenance Technician (NE)Reisterstown, Marylandto move about within very tight spaces where large and potentially dangerous equipment is stored; to operate various types of manual and power tools and automated systems; and to ascend/descend a ladder as needed. Assist with miscellaneous facility projects, including painting, drywall, carpentry, installation of fixtures and moving furniture or materials within the facilities.
NewOn-site Project Manager – Facilities Support Services LAUKOAOn-site Project Manager – Facilities Support ServicesFort Meade, MD$120,000–$160,000 / yearThis position is responsible for the overall management, coordination, and performance of facilities support services, including maintenance operations, work control, staffing, subcontractor coordination, quality control, safety compliance, and customer communication. High school diploma or equivalent; associate’s or bachelor’s degree in facilities management, construction management, business, engineering, or a related field preferred.
Facilities Helpdesk Clerk BALTIMORE CITY COMMUNITY COLLEGEFacilities Helpdesk ClerkMDWhile performing the duties of this job the employee is frequently required to stand, walk, push, pull equipment use arm leg and back muscles for extended periods use hand to finger, handle or feel objects, tools or controls reach with hands and arms climb, stoop kneel or crouch, talk or hear and taste or smell. Founded in 1947, Baltimore City Community College (BCCC) is comprehensive, urban institution accredited by the Middle States Commission on Higher Education.
NewArchitectural Design & Facilities (ADF) Representative Crawford Thomas RecruitingArchitectural Design & Facilities (ADF) RepresentativeBaltimore, MDThis role focuses on building strong relationships with architects, interior designers, specifiers, facility managers, and end users to ensure Fishman products are specified in commercial projects. The Architectural Design & Facilities (ADF) Representative is responsible for driving product specifications and generating new project opportunities within the architectural and design (A&D) community.
Facilities Planning Manager (51833) Gap Solutions, Inc.Facilities Planning Manager (51833)Rockville, MDWork products and documents related to performing system programming system patching and upgrades; monitor all system and subsystem integration points; coordinate all required system linkages to any OSFM software applications; provide advice regarding guidelines specified by the CAFM systems software. Work products and documents related to reviewing space inventory data within the CAFMS; include any modifications, additions and deletion; ensure that space is assigned and used according to its original intent, as well as the capabilities of the overall building structure and layout.
Facilities Maintenance Technician Robotic Research OpCo LLCFacilities Maintenance TechnicianClarksburg, MD$36–$38.50 / hourForterra delivers weapons, sensors, and battlefield effects through integrated autonomous networks reaching operational areas faster, safer, and without placing human lives at risk. Familiarity with electrical and HVAC systems, including basic troubleshooting and maintenance support; this role does not perform work requiring professional licensing and will coordinate with licensed vendors as needed.
Director of Safety and Security/Assistant Director of Facilities & Campus Opeartions ConnexFMDirector of Safety and Security/Assistant Director of Facilities & Campus OpeartionsBethesda, MDThe Assistant Director of Facilities & Campus Operations / Director of Safety & Security is a key operational leader responsible for overseeing campus safety and security, transportation, and event logistics while supporting the broader facilities and operations portfolio of the School. In addition to managing the Safety & Security Department, this position partners closely with the Director of Facilities & Campus Operations on daily operations, planning, staffing, and project execution, and serves as Acting Director when the Director is off-campus.
Project Manager - Electrical / HVAC (Critical Facilities) ABM Industries IncProject Manager - Electrical / HVAC (Critical Facilities)Baltimore, MD$92,000–$145,000 / yearWith over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. ABM Facility Support Services is seeking an experienced Technical Operations Electrical Specialist for our operations, projects, and maintenance contracts nationwide.
Facilities Project Manager X Energy LLCFacilities Project ManagerRockville, MD$95,000–$120,000 / yearSalary ranges may vary based on the specific office location and region referenced in the posting to take into consideration differences in cost of living and may not be reflective of all regions. The ideal candidate will thrive in a fast-paced environment, demonstrating strong project management skills while maintaining attention to detail across various facility initiatives.
(USA) Facilities Maintenance Manager, Licensed Master Electrician Walmart Inc(USA) Facilities Maintenance Manager, Licensed Master ElectricianSevern, MD$99,000–$198,000 / yearLicensed Master Electrician and 5 years' experience in facilities management, construction management, electrical maintenance, engineering, or related area OR 3 years' experience in the above areas with a bachelor's degree in Engineering, Architecture, Construction Management, or related field. At Walmart, we're seeking a dynamic and experienced Licensed Manager, Facilities Maintenance Operations to oversee the predictive and preventative maintenance of our facilities within a regional area.
Project Manager Facilities Kennedy Krieger Institute IncProject Manager FacilitiesBaltimore, MDThis staff member will identify needs; research, obtain, compile, and analyze data; develop plans and designs; implement solutions to aid efficient operations and growth; coordinate with external consultants and contractors; and may work to renovate, modernize or build new facilities. Complete building and property condition assessments, design of repairs to existing building envelope components including: roofs, curtain walls, masonry, Exterior Insulation and Finishing system (EIFS) and pre-cast concrete.
Project Manager - Facilities Kennedy Krieger InstituteProject Manager - FacilitiesBaltimore, MarylandThis staff member will identify needs; research, obtain, compile, and analyze data; develop plans and designs; implement solutions to aid efficient operations and growth; coordinate with external consultants and contractors; and may work to renovate, modernize or build new facilities. 4. Complete building and property condition assessments, design of repairs to existing building envelope components including: roofs, curtain walls, masonry, Exterior Insulation and Finishing system (EIFS) and pre-cast concrete.
Facilities Maintenance Coordinator Sunrise Senior Living LLCFacilities Maintenance CoordinatorSeverna Park, MDAs a Maintenance Coordinator, you lead facilities and housekeeping operations, ensuring a safe, clean and well-maintained environment for residents, families and team members. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life.
Senior Director, Capital Facilities Community College of Baltimore CountySenior Director, Capital FacilitiesEssex, MD$119,687–$197,825 / yearOversees energy audits of building systems to assess areas of potential cost savings, Facilities Conditions Assessments, total building life cycle modeling, capital renewal prioritization, cost metrics database, and commissioning. as the owner's representative or internal/campus project manager) including budgeting, planning, and construction and renovation management in addition to a strong understanding of architectural, mechanical, electrical, and other related disciplines.
Facilities Project Manager: Workplace & Occupancy Planning BAE SystemsFacilities Project Manager: Workplace & Occupancy PlanningYork, PA$75,254–$127,930 / yearKey Responsibilities** **Occupancy Planning & Workplace Strategy** + Strategic Space Management: Lead and/or support all occupancy planning initiatives, utilizing TRIRIGA and other spatial analysis tools to allocate, track, and optimize facility space and physical assets. **Job Description** **Role Summary** BAE Systems is seeking a Facilities Project Manager: Workplace & Occupancy Planning to lead and/or support the strategic design and spatial optimization of our Combat Mission Systems (CMS) business portfolio of sites.
Facilities & Operations Coordinator Mount St. Mary's UniversityFacilities & Operations CoordinatorMDServe as one of the liaisons for game-day operations, including coordination of officials, teams, media, security, parking, and emergency services for specific sports. Learn the processes and set-ups for video boards, scoreboards, game clocks, audio systems, and replay systems.
Facilities Supervisor LB&B Associates, Inc.Facilities SupervisorSilver Spring, MDThe role requires navigating active work zones, leading response teams during emergencies, and occasionally working evenings or weekends to support 24/7 facility operations. As Facilities Supervisor with LB&B Associates, Inc., you'll play a vital role in ensuring that every system, from HVAC to central plant utilities, operates at peak performance-empowering innovation, safety, and comfort across the campus.
Project Manager - Buildings & Facilities Johnson, Mirmiran & Thompson IncProject Manager - Buildings & FacilitiesHunt Valley, MD$50–$75 / hourProject Manager - Buildings & Facilities Facilities- Project Delivery Hunt Valley, MD ID: 25758 Full-Time/Regular Johnson, Mirmiran & Thompson is a dynamic, 100% employee-owned consulting firm with more than 2,800 professionals, providing a full range of multidisciplinary engineering, architecture, information technology, and related services to public agencies and private clients throughout the United States. Nonessential Functions and Responsibilities Perform other related duties as assigned Required Skills Proficient in Microsoft Office (Word, Excel, SharePoint, Outlook) Experience utilizing scheduling software (Project or P6) Required Experience Bachelor's degree in engineering / architecture from an accredited engineering or architectural program.
NewDesign and Construction Project Manager I, Day Shift, Facilities & Real Estate Shady Grove Adventist HospitalDesign and Construction Project Manager I, Day Shift, Facilities & Real EstateRockville, MD$77,313.60–$115,980.80 / yearAdventist HealthCare seeks to hire an experienced Facilities Project Manager I for our Facilities & Real Estate department who will embrace our mission to extend God's care through the ministry of physical, mental, and spiritual healing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).
Manager, Solid Waste Operations - Facilities Management University of MarylandManager, Solid Waste Operations - Facilities ManagementMarylandIncumbent is an Essential employee, subject to a 24 hour, seven day week span of operation including being available to manage waste management responsibilities during emergency periods including snow emergencies and special campus events. The position supervises five (5) Solid Waste Drivers and a Supervisor that operate two roll off truck routes, two front end truck routes, and perform other duties related to the collection and removal of on-campus waste.
NewFacilities Technician 2 - Electrical & HVAC - Montgomery Mall Nordstrom IncFacilities Technician 2 - Electrical & HVAC - Montgomery MallBethesda, MD$23.75–$41.25 / hourCommunication with Store Leadership including participating in store meetings, supporting vendor relations and assisting with administrative items such as ordering parts and setting up meetings. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal.
Client Facilities Lead Barrys Bootcamp LLCClient Facilities LeadBethesda, MDPrepare studio spaces (lobby and locker rooms) before, after, and in-between classes by cleaning exercise equipment, sweeping, mopping and/or vacuuming floors, wiping mirrors and restocking amenities . Regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, retail shelves, locker rooms, hallways, and storage areas.
Facilities Assistant AOBFacilities AssistantClarksville, MarylandConduct general maintenance of the campus, facilities equipment, and grounds; includes light carpentry, painting, plumbing, electrical and general punch list and special projects work. Ability to self-motivate, manage responsibilities and work independently, including strong multi tasking and critical thinking skill.
Facilities - CM Project Manager RailTransit Johnson, Mirmiran & Thompson IncFacilities - CM Project Manager RailTransitHunt Valley, MD$110,000–$176,800 / yearPosition summary: Project team member responsible for: (1) providing construction project oversite for rail/transit clients using knowledge of general engineering and construction principles and practices to interpret, organize, coordinate, communicate and execute assignments as necessary to accomplish the goals and objectives defined by the client, (2) ensuring work is performed and completed in strict accordance with the contract documents, (3) acting as a technical advisor to the Owner and other team members, (4) teaching and mentoring less experienced engineers and other team members, and (5) other tasks as may be required. Johnson, Mirmiran & Thompson is a dynamic, 100% employee-owned consulting firm with more than 2,800 professionals, providing a full range of multidisciplinary engineering, architecture, information technology, and related services to public agencies and private clients throughout the United States.
Supervisor, Facilities & Engineering Catalent IncSupervisor, Facilities & EngineeringMDThis position supervises a cross-functional team of Facilities Mechanics and Engineering Technicians, ensuring the reliable operation of building utilities, HVAC systems, clean utilities (e.g., WFI, clean steam), process equipment, and automation/control systems. Minimum 2 years of demonstrated leadership capability gained through supervisory roles or senior/lead technician experience, including coordinating work, mentoring staff, or directing technical activities.
Director, Facilities Retail Services & Systems IncDirector, FacilitiesMD$143,100–$235,200 / yearThe Director, Facilities will partner closely with Store Operations, including Regional Vice Presidents and District Managers, to identify opportunities to improve the in-store experience, reduce operating expenses, and optimize maintenance performance across a multi-unit retail portfolio. Partner closely with Store Operations leadership, including Regional Vice Presidents and District Managers, to address facility-related issues, improve response times, and enhance store conditions and operational efficiency.
Facilities Team Leader Coty IncFacilities Team LeaderMDThe Facilities Leader is responsible for delivering operational measures (Safety, Quality, Productivity, and Cost), people leadership, and oversight of facility conditions and equipment reliability. Coty is deeply committed to Changing the Conversation around Diversity, Equity & Inclusion in an effort to create a more open, inclusive, and diverse workplace where all employees can be their authentic self.
Director of Facilities Corvias Corporate Services, LLCDirector of FacilitiesFort Meade, MD$150,000–$165,000 / yearOversee vendor relationships; negotiate agreements that deliver maximum value, minimal total cost, reduce risk, and control scope changes; Collaborate with national purchasing associates for services and materials that are negotiated nationally. Develop and implement strategies for effective work order management, including associated emergency, predictive, and preventative maintenance plans, and daily plans to deliver a high level of curb appeal, cleanliness, and property appearance.
Licensed Facilities Maintenance Manager WalmartLicensed Facilities Maintenance ManagerBaltimore, MDFull timeCommunities: Walmart thrives when we take a shared value approach, complementing business with philanthropy to strengthen the communities where we operate and prioritize issues that are meaningful to our business and all customers. Minimum Qualifications: Bachelor's degree in Engineering, Architecture, Construction Management, or related field and 3 years' experience in facilities management, construction management, mechanical maintenance, engineering, or related area.
Facilities Assessment Senior Project Associate ECS LtdFacilities Assessment Senior Project AssociateHanover, Maryland$90,000–$115,000 / yearECS is currently ranked #60 in Engineering News-Record’s Top 500 Design Firms (April 2026), #148 in Engineering News-Record’s Top 200 Environmental Firms (October 2025) and #50 in Zweig Group’s Hot Firm List (May 2025). Perform Facility Condition Assessments (FCAs), including assessment management, data collection, inventory/database management, remaining useful life analysis, cost estimates, and capital planning updates.
Deputy Chief of Operations - Facilities Management, Operations Officer V (NCS) - Department of General Services City of BaltimoreDeputy Chief of Operations - Facilities Management, Operations Officer V (NCS) - Department of General ServicesBaltimore, MD$93,622–$149,726 / yearDDC communicates and collaborates with key/senior staff/stakeholders/representatives (both in DGS, other City Agencies, non-City Agencies, and the general public) to create and/or modify processes within FMD; and achieve FMD goals to meet expectations/goals of COB master plan. DDC will also collaborate with relevant program staff in other City Agencies to coordinate and draft service agreements, service descriptions, and narratives about status on performance metrics, and how those outputs impact and result in meaningful outcomes for citizens and city agencies as part of the annual budget process-both capital and operating.