The Back of House Manager is responsible for managing policy and procedure, inventory, receiving orders, compliance, conducting internal audits within the dispensary, responsible for training and holding team members accountable to complaint and accurate cash processes, maintaining menu integrity, coordinating with HQ partners to resolve variances and technical issues and all other operational objectives of PharmaCann store operations. This role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to: call center, sales consulting, outreach, inventory, security, delivery, and visual merchandising Projects a positive image of the organization to employees, customers, industry, and community. .