UNKNOWN

FEED

YEAR

Commit to utilizing technology to enhance the customer experience through omni-channel ordering options, accessibility capabilities, including drive-thru, delivery, in-store kiosk, online ordering, payment options, loyalty programs, staff performance tracking, and any other additional technologies that may be introduced. . Build meaningful relationships with customers and lead by example for team members in developing a culture of customer service and drive all daily/weekly/monthly/quarterly KPIs: ADS, UPT, Sell Through, Identify underperforming metrics, Payroll, and Other related Business Expenses. .

<h4><strong>About the Role -</strong></h4><p>The <strong>General Manager</strong> is a leadership position responsible for overseeing all aspects of the dispensary's operations. This role requires strategic thinking, the ability to drive sales performance, leadership, and a comprehensive understanding of the cannabis industry, including compliance with regulations. This role reports to the Market Manager and is subject to change. </p><h4><strong>Essential Duties & Responsibilities -</strong></h4><h6><strong>Team and Leadership</strong></h6><ul><li>Lead staff training and development, lead all hiring and team management, conduct employee reviews, build staff schedules, and manage overall payroll responsibilities.</li><li>Be a cultural leader for all team members and lead by example to meet company culture goals and expectations.</li><li>Lead staff coaching and set standards of success for every team member by using tools provided: daily huddles, sales goal trackers, promotional calendars, and other resources.</li><li>Lead daily/weekly/monthly communication with all team members, ensuring the staff is apprised of all business and cultural goals.</li><li>Set the example for all behaviors in the dispensary: uniform presentation, positive attitude, driving results, and seeking growth opportunities.</li><li>Champion company goals: Revenue, Expense Management, Product Launches, Customer Service, Operational Excellence.</li><li>Drive employee engagement and morale through known best management practices. Be the leader of choice.</li><li>Drive a culture of accountability in all areas of focus in the dispensary: Business Leadership, Facility Maintenance, Compliance, and Customer Service.</li><li>Monitor and use company communication channels regularly.</li></ul><h6><strong>Revenue and KPIs</strong></h6><ul><li>Lead in meeting all revenue and sales expectations with holistic management practices, staff training, and customer relations. </li><li>Effectively communicate sales goals, promotions, and business expectations with staff on a daily/weekly/monthly/quarterly basis, and relate it to your overall store performance. </li><li>Build meaningful relationships with customers and lead by example for team members in developing a culture of customer service and drive all daily/weekly/monthly/quarterly KPIs: ADS, UPT, Sell Through, Identify underperforming metrics, Payroll, and Other related Business Expenses. </li><li>Participate in competitive analysis through competitive shopping within a 30-mile radius of your store, sharing weekly/monthly analysis and suggestions to remain competitive in an ever-changing industry, and be solutions-oriented. </li><li>Oversee all daily/weekly/monthly inventory processes and reconciliation to ensure accuracy and prevent loss.</li></ul><h6><strong>Day-to-Day Leadership</strong></h6><ul><li>Lead in daily store opening and closing duties such as cash management procedures, inventory reconciliation, and all processes related to operating the day-to-day business. </li><li>Lead in all management-related responsibilities and day-to-day functions. </li><li>Manage all store cash flow: till setting, cash handling, and cash depositing, change ordering, reconciliation, safe management, staff tip management and reporting, and all other related cash reporting processes and functions. </li><li>Lead in the upkeep of the store: supply ordering, cleaning, and general housekeeping practices, as well as any urgent facility-related repairs and needs. </li><li>Be a front line of maintenance for the facility by actively communicating needs and fixes. </li><li>Adhere to all company policies and procedures, and stay aware of any changes through constant communication with the Regional Manager. </li><li>Be a functional expert in all fundamental and enhanced processes and procedures required for the dispensary to operate. </li></ul><h6><strong>Inventory Management and Compliance</strong></h6><ul><li>Lead in creating a culture of compliance through staff training, self-education, and adherence to all compliance requirements, State regulations, and internal processes. </li><li>Lead and train all staff in all inventory processes: intake, invoice management, organization, selling, staff training and development, expiring products, and aging products. </li><li>Prioritize shelf stocking and keeping online menus accurate at all times of the day through daily reconciliation, observations, communication with CF stakeholders, and delegation. </li><li>Track and be an expert on all critical stocking needs. </li><li>Be fluent in all METRC and company POS processes related to inventory management.</li><li>Maintain and develop robust communication with local and regional compliance team members to ensure accurate and thorough compliance adherence. </li><li>Update daily/weekly/monthly tools and trackers.</li><li>Create a culture of compliance and uphold the highest organizational standards in all inventory-related processes and needs.</li><li>Lead and assist in all in-store Visual Merchandising of products on the sales floor, as well as lead training and expectations of the customer journey as it relates to Visual Merchandising </li><li>Effectively communicate the daily/weekly/monthly promotions to staff and customers, as well as manage communication with systems and marketing teams to ensure accuracy and effectiveness.</li><li>Effectively communicate the pop-ups and events to staff and customers, as well as manage communication with systems and marketing teams to ensure accuracy and effectiveness. </li><li>Lead all Loyalty program-related needs and initiatives with staff and customers, and be a champion of New Customer Loyalty Sign Ups. </li></ul><h6><strong>Customer Experience</strong></h6><ul><li>Lead and assist in all customer experience initiatives that build value and loyalty. </li><li>Champion the Good Day Way in all customer-related interactions and experiences through staff training and coaching, visual merchandising, process excellence, and overall accuracy and consistency. </li><li>Be a leader of change in an ever-changing industry. </li><li>Create a sense of community by engaging with customers and providing feedback to leadership on community-related opportunities. </li><li>Commit to utilizing technology to enhance the customer experience through omni-channel ordering options, accessibility capabilities, including drive-thru, delivery, in-store kiosk, online ordering, payment options, loyalty programs, staff performance tracking, and any other additional technologies that may be introduced. </li></ul><h6><strong>General</strong></h6><ul><li>Metallother leadership requirements as they are related to high levels of leadership. </li><li>Be an adaptable leader and have a high level of communication with leadership and store staff alike. </li><li>Have a direct line of communication with local and regional Cross-Functional partners: HR, Ops, IT, Facilities, and any other CF partner. </li><li>Be a positive agent of change and progress, and set an example for leaders, peers, and staff alike. </li><li>Performs other duties as assigned.</li></ul><h5><br/><strong>Minimum Qualifications -</strong></h5><ul><li>Have at least 2 - 5 years in a leadership position in retail, hospitality, service, or cannabis related industries.</li><li>Must have 2-5 years of experience in CustomerService relatedwork.</li><li>Cannabis industry experience preferred.</li><li>Must be able to clear a background check.</li><li>Must have flexibility in working hours.</li></ul><h5><br/><strong>Education, Skills, and Abilities -</strong></h5><ul><li>Bachelor’s Degree or can substitute experience for degree.</li><li>Strong written and verbal communication skills.</li><li>Demonstrated capability in people management and culture building.</li><li>Positive attitude and flexibility.</li><li>Critical thinking and Logic skills.</li><li>Demonstrated experience in cash and inventory management.</li><li>Microsoft Suite experience.</li><li>Dutchie POS experience preferred.</li><li>METRC Seed-to-Sales experience preferred.</li></ul><p><br/></p>

Confidential - Alternative Medicine

General Manager

Analysis Skills

Background Investigation

Best Practices

Cash Flow

Cash Management

Coaching

Communication Skills

Competitive Analysis/Strategy

Corporate Communications

Cross-Functional

Customer Experience

Customer Relations

Customer Service Operations

Customer Support/Service

Customer Training

Establish Priorities

Expense Management

Facilities and Maintenance

Housekeeping/Cleaning

Inventory Levels

Inventory Management

Leadership

Loyalty Programs

Maintenance Services

Marketing

Metrics

Microsoft Product Family

Operations Processes

Payroll Management

People Management

Performance Analysis

Performance Metrics

Performance Reviews

Presentation/Verbal Skills

Product Merchandising

Product/Service Launch

Reconciliation

Regulatory Compliance

Retail Management

Revenue Growth

Revenue Management

Sales

Sales Promotions

Staff Training

State Laws and Regulations

Store Closing

Store Opening

Systems Administration/Management

Team Lead/Manager

Training/Teaching

Vehicle Driving

Visual Merchandising

Writing Skills

JobScore

OTHER

Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates. Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences.

Overview:
<h1 style="text-align:center">About us </h1><p style="margin:0px">Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. </p><p style="margin:0px"> </p><p style="margin:0px">When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.  </p><p style="margin:0px"> </p><p style="margin:0px"> </p><p style="margin:0px;text-align:center"> <strong>How we reward you </strong></p><p style="margin:0px;text-align:center">401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%</p><p style="margin:0px;text-align:center">Healthcare plans to support your needs</p><p style="margin:0px;text-align:center">Virtual doctor visits</p><p style="margin:0px;text-align:center">Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program</p><p style="margin:0px;text-align:center">15% Associate Discount</p><p style="margin:0px;text-align:center">Dave Ramsey’s SmartDollar Program</p><p style="margin:0px;text-align:center">Associate Assistance Program</p><p style="margin:0px;text-align:center">RK Cares Associate Hardship Program</p><p style="margin:0px;text-align:center">24/7 Chaplaincy Services</p><p style="margin:0px;text-align:center"> </p>

Responsibilities:
<h1 style="margin:0in;text-align:center">What You’ll do <br/><br/></h1><p style="margin:0px">The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store’s success.</p><ul style="margin-top:0in"><li style="color:black">Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement.</li><li style="color:black">Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction.</li><li style="color:black">Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership.</li><li style="color:black">Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition.</li><li style="color:black">Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability. </li><li style="color:black">Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience. </li><li style="color:black">Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences.</li><li style="color:black">Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively. </li><li style="color:black">Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback.</li><li style="color:black">Ensure that the store operates in accordance with safety regulations, company policies, and industry standards. </li><li style="color:black">Ensure that all operational procedures and processes align with company policies, standards, and legal regulations.</li><li style="color:black">Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc. </li><li style="color:black">Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated.</li><li style="color:black">May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols. </li><li style="color:black">May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency. </li><li style="color:black">Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store.</li><li style="color:black">Participate in cross-training for flexibility in various departments and responsibilities.</li><li style="color:black">Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism. </li><li style="color:black">Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. </li><li style="color:black">Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. </li><li style="color:black">Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. </li><li style="color:black">Perform other duties as assigned.</li></ul><h1 style="margin:0in;text-align:center">Supervisory Responsibilities </h1><p style="margin:0px"> </p><p style="margin:0px;text-align:center">Yes</p>

Qualifications:
<h1 style="margin:0in;text-align:center">Essential Qualities for Success</h1><p style="margin:0px"> </p><ul><li style="margin-bottom:0in">At least 2 years of retail experience or equivalent combination of experience and education.</li><li style="margin-bottom:0in">Proven track record of success and a desire to take on increasing levels of responsibility and leadership. </li><li style="margin-bottom:0in">Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results. </li><li style="margin-bottom:0in">Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment. </li><li style="margin-bottom:0in">Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely. </li><li style="margin-bottom:0in">Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses. </li><li style="margin-bottom:0in">Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively. </li><li style="margin-bottom:0in">Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment. </li><li style="margin-bottom:0in">Proven ability to analyze and optimize complex processes to achieve operational excellence. </li><li style="margin-bottom:0in">Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively. </li><li style="margin-bottom:0in">Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes. </li><li style="margin-bottom:0in">Comfortable navigating computer systems and software to assist customers or manage activities. </li><li style="margin-bottom:0in">Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail. </li><li style="margin-bottom:0in">Proven track record of consistently producing error-free work and meeting quality standards. </li><li style="margin-bottom:0in">Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty. </li><li style="margin-bottom:0in">Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks.</li><li style="margin-bottom:0in">Proficiency with Microsoft Office Suite or related software.</li><li style="margin-bottom:0in">Working knowledge of Microsoft Office Suite.</li><li style="margin-bottom:0in">Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates.</li><li style="margin-bottom:0in">Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements.</li></ul><h1 style="margin:0in;text-align:center"> Physical Requirements  </h1><p style="margin:0px"> </p><ul><li style="margin-bottom:0in">Ability to maintain a seated or standing position for extended durations.</li><li style="margin-bottom:0in">Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment.</li><li style="margin-bottom:0in">Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.</li><li style="margin-bottom:0in">Able to navigate and access all facilities.</li><li style="margin-bottom:0in">Skill to effectively communicate verbally with others, both in-person and via electronic devices.</li><li style="margin-bottom:0in">Close vision for computer-related tasks.</li></ul><p style="margin:0px;text-align:center"><strong>Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.</strong></p><p style="margin:0px;text-align:center"> </p>

Facilities Jobs in Springtown, MO

Resume Resources

Get noticed by top employers!

Facilities Jobs in Springtown, MO

General Manager Confidential - Alternative Medicine

Assistant Manager Rural King Supply

Resume Resources