Conduct continual performance management of all team members, including recruitment, selection, retention, hire, train, write performance appraisals, write position descriptions, approve leave time, assign/approve work, support professional growth, manage team and individual development plans, provide ongoing training, coaching, and perform disciplinary actions for employees when necessary. Manage contracted efforts, including coordination and communication with affected customers, follow-up on contracted work to ensure high quality project completion, and review of invoices to ensure appropriate billing.