Maintenance Mechanic CargillMaintenance MechanicDodge City, KS$24.35Perform repetitive or non-routine job duties in a fast-paced, cold or warm production setting with required PPE while engaging in physical tasks such as standing for long periods of time, climbing, bending, and twisting, with or without reasonable accommodation. This position is in Cargill’s protein and salt business, where we provide wholesome, high-quality food products to a wide range of customers, from foodservice operators and grocery stores to manufacturers and exporters.
HVAC Facilities Maintenance Specialist - Facilities Clark County WashingtonHVAC Facilities Maintenance Specialist - Facilitiesview, diagnose and repair a variety of complex equipment within the HVAC-R trade; read building construction plans, blue prints, and equipment instruction manuals; demonstrate sufficient strength, agility and dexterity to perform the work of the position; prepare cost estimates and bid specifications; maintain accurate records; communicate effectively with others encountered in the course of the work; safely use and care for tools and equipment. methods, tools and materials used in the HVAC-R trade and in residential, commercial and industrial building maintenance and repair; preventive maintenance procedures; codes and regulations applicable to the specialty system and building maintenance in general; purchasing and bid requirements; computer systems used in building system diagnosis; occupational hazards and safety precautions associated with HVAC-R.
Facility Maintenance Supervisor (Parks) City of ArlingtonFacility Maintenance Supervisor (Parks)Under general supervision, the facility maintenance supervisor directs, monitors, and is responsible for advanced skilled licensed techs and non-skilled non-licensed techs that engage in repair, maintenance, construction duties, and custodial operations for the Parks and Recreation Department, which includes recreation centers, parks, and pools; ability to oversee construction contracts, meet with contractors, schedule staff, and inspect such work. Do long and short-range planning and implementing long range preventative and predictive maintenance toimprove assetlifethroughimproved estimatingrequirements andprocuringappropriate tools, materials, supplies, and resources for work projects and directing above tasks through subordinate support personnel.
Facilities Maintenance Specialist II Utah CountyFacilities Maintenance Specialist IIThe Utah County Public Works Department is a multi-service Department within County government operating in the areas of Administration, Buildings, Engineering, Mapping, Motor Pool, Parks, Roads, Special Projects, Surveying and Telecommunications. Under general supervision of the Maintenance Supervisor, performs skilled building maintenance, various construction activities, and needed repairs to Utah County owned or operated physical facilities.
Facilities Maintenance Associate Director RTXFacilities Maintenance Associate DirectorThe candidate will ensure reliability and maintainability of campus infrastructure and production equipment, plant assets and processes, utilities, high and low voltage distribution systems, lighting, control loops, fire protection, safety and security systems, HVAC systems, potable and non-potable water systems, wastewater processes, and emergency generators. The candidate should have knowledge of employing the use of Integrated Facility Management teams for site soft services such as cleaning/housekeeping procedures, waste management, yards and grounds activities, painting activities, locksmith services, and vehicle maintenance.
Facility Maintenance Mechanic Bearing ConstructionFacility Maintenance MechanicAs an employee of Bearing Construction, Inc., you will also receive perks like a semiannual clothing allowance to spend in our company webstore and have access to our employee perk programs like Working Advantage, which offers exclusive deals and offers on various products, services, and experiences. Builds effective relationships with customers, subcontractors, suppliers, and user groups that reflect and support company core values and meets and exceeds the project’s expectations.
Fleet and Facility Maintenance Director - Des Plaines, IL SyscoFleet and Facility Maintenance Director - Des Plaines, ILEstablishes preventative maintenance schedules for all systems, equipment, and buildings including: ammonia refrigeration system, Heating, Ventilation, and Air Conditioning (HVAC) Systems, fire protection and security systems, electrical and energy management, dock doors/dock plate systems, power industrial equipment, building components (roof, interior and exterior floors/walls, doors, paved surfaces and landscaping). This is an Operations position responsible for directing the activities associated with the general maintenance, repair, and appearance of the facility, fleet shop, outside grounds, office space, beverage department, security, and power industrial equipment and third party providers.
Fleet and Facility Maintenance Manager SyscoFleet and Facility Maintenance ManagerEstablishes preventative maintenance schedules for all systems, equipment, and buildings including: ammonia refrigeration system, Heating, Ventilation, and Air Conditioning (HVAC) systems, fire protection and security systems, electrical and energy management, dock doors/dock plate systems, power industrial equipment, building components (roof, interior and exterior floors/walls, doors, paved surfaces and landscaping). This is an Operations position responsible for managing the activities associated with the general maintenance, repair, and appearance of the facility, fleet shop, outside grounds, office space, beverage department, security, and power industrial equipment and third party providers.
Facilities Maintenance Project Manager Tlingit Haida Tribal Business CorporationFacilities Maintenance Project Manager$90,000–$160,000 / yearTake full ownership and be directly accountable for the project's Profit and Loss (P&L), ensuring that all financial aspects—including budgeting, forecasting, cost management, and revenue tracking—are closely monitored and aligned with organizational goals. From logistics and information technology to cybersecurity and facilities operations, we are united by a single purpose: to generate meaningful economic opportunity and sustainable growth for the Tlingit & Haida Tribes of Alaska.
Facilities Technician (HVAC, Electric, General Maintenance) City of GarlandFacilities Technician (HVAC, Electric, General Maintenance)Responsible for performing troubleshooting and repair efforts on commercial grade heating, ventilating, and air conditioning (HVAC) systems or construction inspections and oversight in all City buildings constructed and/or maintained by Facilities Management. Maintains and repairs ALL building systems and components within the City of Garland, including but not limited to: Repair/replace/inspect Commercial HVAC systems.
NewFacilities Maintenance Technician (Multi Unit) - Framingham MA Based LGSTX Services IncFacilities Maintenance Technician (Multi Unit) - Framingham MA BasedPart timeThe Facilities Maintenance Technician operates independently with limited supervision, travels between sites as required, coordinates vendor activity, and ensures building systems remain safe, compliant, and operational to support uninterrupted customer operations. The Facilities Maintenance Technician (Multi Unit) is responsible for providing hands-on facilities maintenance, repair, and infrastructure support across a designated district or region typically consisting of two to five distribution or logistics facilities.
Facilities Maintenance Technician (Multi Unit) - Everett WA Based LGSTX Services IncFacilities Maintenance Technician (Multi Unit) - Everett WA BasedPart timeThe Facilities Maintenance Technician operates independently with limited supervision, travels between sites as required, coordinates vendor activity, and ensures building systems remain safe, compliant, and operational to support uninterrupted customer operations. The Facilities Maintenance Technician (Multi Unit) is responsible for providing hands-on facilities maintenance, repair, and infrastructure support across a designated district or region typically consisting of two to five distribution or logistics facilities.
Facilities Maintenance Tech (Multi-Location) - Ann Arbor MI Based LGSTX Services IncFacilities Maintenance Tech (Multi-Location) - Ann Arbor MI BasedPart timeThe FM Tech operates independently with limited supervision, travels between sites as required, coordinates vendor activity, and ensures building systems remain safe, compliant, and operational to support uninterrupted customer operations. The Facilities Maintenance Tech (Multi-Location) is responsible for providing hands-on facilities maintenance, repair, and infrastructure support across a designated district or region typically consisting of two to five distribution or logistics facilities.
Maintenance Technician II - Facilities & Maintenance Seminole Hard Rock TampaMaintenance Technician II - Facilities & MaintenanceWe offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Three to five years of related experience with commercial/industrial facilities and maintenance or an equivalent combination of education and/or experience preferred.
Maintenance Technician - Facilities & Maintenance Seminole Casino ClassicMaintenance Technician - Facilities & MaintenanceRepairs, replaces or adjusts defective parts; installs special functional and structural parts in devices; lubricates and cleans parts. Inspect electrical outlets and wiring and repair or replace as needed to ensure the safety of all who use the facility; replace lights inside and outside the building as required to ensure proper illumination both inside and outside the facility.
Maintenance Technician - Facilities & Maintenance Hard Rock Casino CincinnatiMaintenance Technician - Facilities & MaintenanceUnder close Supervision, reporting directly to the Facilities Manager, this position will trouble shoot, repair and perform preventive maintenance on specialized building equipment and systems. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.
Facilities Maintenance Specialist- Buildings and Logistics Unified Government of Wyandotte CountyFacilities Maintenance Specialist- Buildings and LogisticsHigh School Diploma or General Equivalency Degree (G.E.D.) and two years of facilities maintenance experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Performs advanced and specialized facilities maintenance and repair activities including installing and maintaining plumbing, replacing stools, urinals, sinks, faucets and pipes.
Facility Maintenance Technician III (Future Opening) GCI Communication CorpFacility Maintenance Technician III (Future Opening)TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel, Visio, SharePoint) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent. Ability to tolerate temperature and weather extremes found in the Alaskan arctic environment (fumes and odors, dust, low light conditions, rain, sleet, snow, hail, wind, temperatures that may reach -30F).
Facilities Maintenance Worker (Temporary) City of KentFacilities Maintenance Worker (Temporary)Applicants must have a valid Washington State Driver's License and must be able to verify employment eligibility at time of hire; must have high school diploma or equivalent; must successfully pass the City's pre-employment substance abuse screening and driving record check; and must be at least 18 years of age. Preparing surfaces for painting, painting interior and exterior walls, ceilings, and other surfaces as required, Pressure wash flat concrete surfaces, exterior walls, stairs and other surfaces as required.
Critical Facilities - Data Infra (Sr Director, Facilities / Maintenance) FIS Capital MarketsCritical Facilities - Data Infra (Sr Director, Facilities / Maintenance)This role owns the end‑to‑end facilities lifecycle across enterprise‑owned and third‑party sites, ensuring uninterrupted availability of mission‑critical services while balancing risk, cost, capacity, and long‑term scalability. The role partners closely with technology, security, risk, finance, procurement, and executive leadership to ensure data center facilities enable business growth, regulatory compliance, and operational resilience.
Facility Maintenance/Plumbing Systems Technician AmentumFacility Maintenance/Plumbing Systems TechnicianRepairing maintenance and mechanical building systems including but not limited to Chilled water, Reheat, Potable and Non-potable, Hot water distribution and specific components, Distilled water & reverse Osmosis systems, lab Gas systems, High & Low Vacuum systems, Instrument air Compressors and dryers, waste discharge systems consisting of effluent, Lab Waste, storm and sewage. As a facility maintenance/plumbing systems technician, you will be responsible for daily support activities, including: Providing advanced level of expertise in responding to work orders, troubleshooting, and providing preventative and predictive maintenance to general facilities systems equipment to include but not limited to plumbing, mechanical equipment, pumps, piping, backflows, drains, and other equipment as directed.
Facility Maintenance and Repair Technician Vesco Oil CorporationFacility Maintenance and Repair TechnicianWe’re looking for a hands‑on Facility Maintenance & Repair Technician to keep our buildings, systems, and workspaces safe, functional, and looking great. Complete general repairs (painting, drywall, doors/locks, flooring, lighting).
Facilities Maintenance Mechanic Metropolitan Washington Airports AuthorityFacilities Maintenance MechanicServes in the Structures and Grounds Division of the Airport Maintenance Department at either Ronald Reagan Washington National Airport or Washington Dulles International Airport; or in the Operations and Technology Division at the Dulles Toll Road. Uses proper tools, techniques, and materials to achieve structural soundness and a neat, attractive appearance in carpentry, wood crafting, roofing, masonry, and other building maintenance trades projects.
Facilities Maintenance Technician The Friedkin Group IncFacilities Maintenance Technician$22–$28 / hourWe are seeking a self-motivated Facilities Maintenance Technician who takes pride in their performance and ensures efficient building repairs/needs handling. We hire, train, promote and compensate associates based on competence and performance without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
Facility Maintenance Technician Hendrick MotorsportsFacility Maintenance TechnicianUse tools ranging from common hand and power tools, such as hammers, hoists, saws, drills, and wrenches, to precision measuring instruments and electrical and electronic testing devices. Perform routine preventive maintenance to ensure that machines continue to run smoothly; building systems operate efficiently, or the physical condition of buildings does not deteriorate.
Maintenance Technician - Facilities & Maintenance Seminole Casino BrightonMaintenance Technician - Facilities & MaintenanceWhile performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended.
Facility Maintenance Engineer Team Member ServicesFacility Maintenance EngineerCompletes all Life Safety preventive maintenance tasks and work orders within one month of assignment at a 95% completion rate. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit.
Facilities Maintenance Technician Cheer DEFacilities Maintenance TechnicianPRIMARY WORK LOCATION: Most duties and functions will be started at the CHEER Community Center home base for Facilities, although local travel to other CHEER locations is required to support programs and services as required in those locations. Employees are expected to supply and maintain a basic set of hand tools, including but not limited to: hammer, screwdrivers, pliers, tape measure, adjustable wrench, and small socket set.
Associate Vice President, Facilities Collegewide Maintenance and Chief Fire Official Broward CollegeAssociate Vice President, Facilities Collegewide Maintenance and Chief Fire OfficialOversee fleet operations and mechanical services, including vehicle and equipment maintenance, repair programs, lifecycle replacement planning, fuel management, and regulatory compliance for all college-owned vehicles and motorized equipment. Administer and oversee maintenance-related contracts, including custodial services, grounds maintenance, equipment service agreements, and specialized vendor services; monitor performance, ensure compliance with contract terms, and manage vendor relationships.
NewFacilities Maintenance Technician AtriCureFacilities Maintenance TechnicianAtriCure’s cryoICE cryoSPHERE® probe is cleared for temporary ablation of peripheral nerves to block pain, providing pain relief in cardiac and thoracic procedures. AtriCure’s Hybrid AF Therapy is a minimally invasive procedure that provides a lasting solution for long-standing persistent Afib patients.
Facilities Maintenance Painter - Mandalay Bay MGM ResortsFacilities Maintenance Painter - Mandalay BayPerform routine to complex maintenance and repair work on painted and papered surfaces and systems throughout the property, responsible for completion of all jobs assigned by Dispatch or Management and maintain logbooks. It is the responsibility of the Painter to perform maintenance and repairs, performing the duties of combination painter in all phases of painting and wall covering on all areas of the property.
Maintenance Technician - Facilities Management Grady Memorial Hospital CorporationMaintenance Technician - Facilities ManagementEmployee Experience Focus – Champions a supportive and engaging employee journey that enables staff to thrive and, in turn, deliver exceptional patient care. 3. Collaboration & Teamwork – Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals.
Maintenance Mechanic - Facilities and Engineering - Evenings Endeavor HealthMaintenance Mechanic - Facilities and Engineering - EveningsOur more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties.
NewFacilities Maintenance Technician Kimberly-ClarkFacilities Maintenance TechnicianAs a Facilities Maintenance Technician, you'll be part of a major investment in best-in-class manufacturing, new capabilities, and long-term growth, helping maintain the building infrastructure, utilities, and facility support systems that keep our new 1.5 million-square-foot, state-of-the-art manufacturing facility operating safely, reliably, and efficiently. For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses the experiences of our consumers.
Facilities Maintenance Mechanic Apprentice Metropolitan Washington Airports AuthorityFacilities Maintenance Mechanic ApprenticeGuided by a full performance level Facilities Maintenance Mechanic, learns to stud walls and install drywall (sheetrock); install high impact panels and frame terminal walls; repair plaster walls; install and repair flooring and carpet; perform roof repairs; construct masonry and concrete units; and repair a variety of wood items such as bookshelves/cabinets. Learns to maintain and repair Airports Authority structures involving the professional trades (carpentry, roofing, masonry, wood crafting, etc.), from elementary to fully proficient levels of structural maintenance work, consistent with the Trades Apprentice Employment Program.
Facility Building Maintenance - 5th Shift (Onsite) RTXFacility Building Maintenance - 5th Shift (Onsite)The pay range is $22.00 per hour; however, Raytheon Technologies considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Not Required At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems.
NewFacilities Maintenance Electrician Clark County WashingtonFacilities Maintenance ElectricianInstalls metal conduit systems; calculates the necessary bends, saddles and offsets needed for placement of the required junction boxes, fabricating, making the necessary cuts and installation of complete system; studies and determines the size of the required conduit, as required based on the number and size of the wires to be contained within; provides the necessary hangers and support for the conduit and suitable marking of the cables to ease termination. Thorough knowledge of: Maintenance techniques for building, electrical, electromechanical practices and theory, including solid-state; electrical project and work documentation; safety practices in operating mechanical devices and equipment, vehicles, and in following safe electrical practices in the installation and maintenance of a wide variety of electrical systems.
Administrative Assistant - Facility Maintenance Bearing ConstructionAdministrative Assistant - Facility MaintenanceAs an employee of Bearing Construction, Inc., you will also receive perks like a semiannual clothing allowance to spend in our company webstore and have access to our employee perk programs like Working Advantage, which offers exclusive deals and offers on various products, services, and experiences. Administrative Assistants will be assigned to specific managers and departments but can be requested to provide support for other managers or departments as required.
Senior Facilities Maintenance Technician Dallas Fort Worth International Airport BoardSenior Facilities Maintenance TechnicianMust obtain a Security Identification Display Area (SIDA) Airport Identification/Access Badge (badge) in accordance with Department of Homeland Security Transportation Security Administration (TSA) requirements in Chapter 49 of the Code of Federal Regulations Part 1500 et al., and DFW Airport’s Airport Security Program within thirty (30) days from date of employment and maintain qualification for a SIDA badge upon each badge renewal. Ability to maintain physical condition appropriate to the performance of all physical aspects of the job, including but not limited to dexterity to lift, move, handle equipment, climb ladders, work in physically awkward situations such as bending, stooping, kneeling, squatting; and walking and standing for long periods of time.
Director, Fleet and Facility Maintenance - SYGMA - US SyscoDirector, Fleet and Facility Maintenance - SYGMA - USAbility to communicate, build relationships, and collaborate effectively with other leaders in the corporation including Supply Chain Operations, Construction, Finance, Legal, Risk Management, Compliance, Sales, and executive-level management. Solid line leadership responsibility for the Fleet Manager and Facility Manager at each operating company or specialty company will be the responsibility of the local Vice President of Operations or General Manager respectively.
Facilities Repair & Maintenance Associate BridgestoneFacilities Repair & Maintenance AssociateDaily building maintenance as required to include plumbing, lighting replacement, set up of furniture for meetings, snow removal, mowing, clean up for both inside and outside of building, copier maintenance, HVAC maintenance, restocking of any request from the departments and anything that requires repair and/or replacement within the facility. We provide the consumer credit solution for the Firestone Complete Auto Care, Tires Plus, and Wheel Works brands, in addition to customized retail credit services for more than 8,000 other tire and automotive retailers nationwide.
Facilities Maintenance Coordinator - Tonawanda, NY AHU TechnologiesFacilities Maintenance Coordinator - Tonawanda, NYRemoteWe are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world. AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States.
Facilities Maintenance Technician Silgan Unicep PackagingFacilities Maintenance TechnicianCollaborative professionalism: Maintain professional and collaborative interactions with team members and co-workers, fostering a positive and productive work environment. The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
Group Leader, Facilities Maintenance - Crew E Slate AutoGroup Leader, Facilities Maintenance - Crew EThe compensation for this position is the range Slate reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; work location; and other relevant business and organizational factors. We are seeking a proactive and experienced Group Leader for Facilities and Maintenance to oversee the daily operations, maintenance, and improvement of our manufacturing facility for our Crew E Shift.
Group Leader, Facilities Maintenance - Crew F Slate AutoGroup Leader, Facilities Maintenance - Crew FThe compensation for this position is the range Slate reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; work location; and other relevant business and organizational factors. We are seeking a proactive and experienced Group Leader for Facilities and Maintenance to oversee the daily operations, maintenance, and improvement of our manufacturing facility for our Crew F Shift.
Group Leader, Facilities Maintenance - Crew G Slate AutoGroup Leader, Facilities Maintenance - Crew GThe compensation for this position is the range Slate reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; work location; and other relevant business and organizational factors. We are seeking a proactive and experienced Group Leader for Facilities and Maintenance to oversee the daily operations, maintenance, and improvement of our manufacturing facility for our Crew G Shift.
Facilities Maintenance Helper Anchorage School DistrictFacilities Maintenance Helper$25.64–$30.07 / hourThe employee must have the ability to effectively manage the stress of working with students, parents, and other employees representing diverse cultures, personalities, and work styles in a dynamic work environment. Work is performed in a professional environment with a wide variety of individuals having differing functions, personalities and abilities, including working with diverse groups of people in a variety of different settings.
Critical Facilities Maintenance Technician Aligned Data CentersCritical Facilities Maintenance TechnicianUnder supervision, assist with maintenance of multiple mechanical areas including components within the HVAC system, plumbing installation/maintenance, generator operations, fire detection and suppression, life safety, temperature control systems, building management systems, and digital systems (including fire alarm, duress, card access, CCTV). Work may include general building repairs, patching/painting of various surfaces, as well the potential to assist with installation, repair, and maintenance of critical and non-critical mechanical and/or electrical machinery located in the interior and exterior of the building.
Coordinator, Facility Maintenance Compass GroupCoordinator, Facility MaintenanceVic, U.S. Virgin IslandsFrom oil rigs to goldmines and everything in between, Delta Facilities Management delivers asset management, maintenance and construction services in some of Australia’s most beautiful but least hospitable locations. Compilation of all daily, weekly, and monthly audits, inspections & reports, and address all areas in a timely and efficient manner with detailed responses to all Client requests and actions.
Facilities Coordinator - Planned Maintenance & CMMS Support Ferguson Enterprises IncFacilities Coordinator - Planned Maintenance & CMMS SupportRemote$19.62–$27.45 / hourFerguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. This role coordinates maintenance activities, manages work orders, maintains CMMS data, and supports vendor follow-up while partnering with Facilities Managers and field teams to ensure timely, compliant service delivery.