Essential Duties and Responsibilities: · Support overall store operations, ensuring adherence to company policies, procedures, and performance expectations · Lead, coach, and develop team members to achieve operational, sales, and customer service goals · Provide performance feedback and assist with employee relations, including coaching and disciplinary actions as needed · Supervise store operations and staff in the absence of the Store Manager · Ensure a high-quality customer experience through professional service, showroom presentation, and active merchandising support · Assist with showroom organization, product placement, and maintaining clean, sales-ready displays · Drive sales growth through customer engagement, promotional support, and community involvement · Support sales activities, including assisting customers and ensuring team execution of the company sales model · Oversee credit and collection processes, ensuring compliance with company policies and applicable laws · Assist with customer account management, contract negotiation, and documentation accuracy · Maintain financial controls, including cash handling, payment processing, deposits, and recordkeeping · Ensure proper handling of customer information in compliance with privacy regulations · Support administrative functions, reporting, and daily store organization · Maintain a safe, organized work environment and assist with operational tasks, including light merchandise handling as needed · Perform other duties as assigned Knowledge, Skills, Competencies and Abilities: · Strong leadership, coaching, and team development skills · Customer-focused mindset with a commitment to service excellence · Knowledge of retail operations, sales practices, and credit/collections processes · High level of integrity, accountability, and professionalism · Strong organizational, problem-solving, and decision-making abilities · Ability to enforce policies while maintaining positive team morale · Effective communication and conflict resolution skills · Financial aptitude with basic math and recordkeeping proficiency · Ability to manage multiple priorities in a fast-paced environment Required Qualifications: · High school diploma or equivalent preferred; equivalent combination of education and relevant experience will be considered · Prior leadership or supervisory experience in retail or a related environment preferred · Experience with sales, customer service, and/or credit or collections processes preferred · Ability to handle cash, perform basic financial transactions, and maintain accurate records · Ability to lift or move up to 50 pounds as needed · Ability to operate company vehicles when required · Demonstrated ability to lead teams and support business operations effectively· Bilingual (English-Spanish) ability may be a plus based on specific store staffing needs About Kimbrell’s Furniture: At Kimbrell’s Furniture, our founder’s vision continues to guide everything we do: “Our passion is to improve the happiness and well-being of others through home furnishings.” In its 110th year, Kimbrell's Home Furnishings (Furniture Distributors, Inc.) is recognized as a Top 100 Furniture retailer and operates 44 stores to serve customers across both North and South Carolina, with its headquarters and distribution center based in Charlotte, NC.