This role partners closely with Commercial Operations, Business Units, IT, Sales, Marketing, Finance, Operations, Enablement, and external implementation partners to ensure CRM capabilities support a $10B building products manufacturer with complex customer relationships, multiple lines of business, distributed sales teams, and enterprise-wide commercial transformation priorities. This leader will oversee the Salesforce & CRM Team Leader, Salesforce Product Managers, and related CRM platform roles, ensuring the team is aligned to enterprise commercial priorities, business unit needs, roadmap delivery, user adoption, platform reliability, and measurable business outcomes.