Sacramento, CA30+ days ago
Examples of Knowledge and Abilities Knowledge of General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information technology systems programPrinciples, methods and techniques used in designing, developing, testing, implementing, and maintaining computer software systemsSoftware systems development lifecycleData processing techniques, including the types of hardware and software currently used to process data with different levels of complexityBasic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasksStructured analysis and database conceptsComputer hardware and software systems similar to those being used by Sacramento CountyTools and equipment used in testing the functionality of computer applicationsPrinciples and practices of troubleshooting computer software problemsPrinciples, practices, and techniques of providing quality customer serviceMethods and techniques of developing and presenting technical documentation and training materialsPrinciples and practices of record keepingModern office procedures, methods and equipmentInformation system development lifecycle and design principles using flowcharting techniques and prototype development toolsBasic principles and practices of business operations and work flow analysisBusiness planning processTest plan and test case development and useERP systems or other enterprise or other departmental business systems such as, but not limited to, SAP, PeopleSoft, Oracle, Baan, J.D. Some experience, but less than 1 year 1 year, but less than 2 years 2 years, but less than 4 years 4 years, but less than 6 years 6 years or more None of the above 09 Describe in detail your experience acting as a liaison between departmental end-users and information technology analysts in the analysis, design, configuration, testing and maintenance of Enterprise Resource Planning (ERP) systems, other enterprise systems or other departmental business systems.