Communication Skills: Ability to verbalize understanding of complex problems or situations, ask relevant questions for clarifications and explain concepts clearly to others; well-developed written communication skills; ability to communicate diplomatically, clearly, and effectively with students and co-workers verbally, in-person, and by telephone using the English language; ability to present materials effectively to individual students or groups; ability to manage interpersonal conflict situations requiring tact, diplomacy, and discretion; and ability to support a culture of diversity, equity, and inclusion through effective interactions with students, employees, alumni, and other stakeholders. Technological & Related Skills: Ability to use current technology to enhance effectiveness including but not limited to computers, computer-assisted instruction programs, and audio-visual equipment; willing to learn and apply any other new technology necessary to enhance learning; working knowledge of Microsoft Word, Excel, Outlook, PowerPoint, Canvas (LMS), CAMS (SIS), and Workday (EIS); and ability to use phones, fax machines, printers, scanners and copiers.