Lead resolution of complex customer escalations involving order fulfillment, logistics, compliance, pricing, quality concerns, and service recovery; serve as the escalation point for customers, sales teams, and internal stakeholders to support timely resolution and customer retention. As Customer Service Supervisor, you will have the visibility and influence to elevate service, strengthen operations, and create lasting impact through data-informed decisions and partnership with Sales, Operations, Planning, Distribution, Pricing, and Product Management.