Goal Setting & Accountability: Set clear shift objectives, track progress across key digital metrics (e.g., On-Time Pick [OTP], First-Time Pick Rate [FTPR], Pre-Sub, Dispense Wait Times), and hold team members accountable for results. This role oversees end-to-end digital operations-including picking, staging, dispensing, and delivery staging-while actively recruiting, developing, and leading a high-performing team of digital associates.