Finance* Develop and execute annual financial and operating plan* Lead the operation with integrity to meet or exceed the Business Plan targets* Identify issues with the operating metrics and P&L and make required adjustments in a timely manner* Ensure customer billings and associate payroll are prepared timely and accurately, the payables and intercompany charges are valid and correct, and all other activities are accurately reflected in the P&L.Safety* Lead a culture of safety through personal example* Develop, execute, and assess continuous improvement plan to reduce accident and injury frequency* Ensure each associate understands their individual role and responsibilities, as well as the group's role and responsibilities required to achieve and maintain a safe work place* Proactively identify and correct unsafe conditions, work processes, and behaviors* Ensure compliance with all applicable regulatory agencies, company policies and procedures* Coach through safety observationsGrowth/Customer Experience* Identify opportunities for continuous improvement and challenge the status quo* Execute a process to track and record value delivered to the customer* Identify and seize profitable business opportunities for the customer and Penske* Utilize available metrics to monitor and maximize customer efficiencies and achieve cost savings. Establish and sustain effective, two-way communication that informs and motivates as well as recognizes excellence among team members* Establish and sustain strong and effective relationships with associates, the customer, and supporting departmentsOperations* Meet or exceed all customer key performance metrics and objectives* Interact daily with local customer to ensure existing and emerging customer needs are understood* Lead team to identify operational improvements in areas such as route optimization, carrier selection, backhauls, and trailer loading* Collaborate with other Penske sites to share best practices, leverage resources/assets, etc.