Responsibilities:**+ Assist Account Management Team and Sales Team on day-to-day customer operations+ Work with Sales Team to onboard new customer accounts+ Manage each customer's shipment from start to finish+ Understand customer's business and utilize knowledge and resources to provide customized solutions to each account+ Address and support customer challenges, opportunities and threats while considering their tolerance for transit time, cost, risk and market conditions+ Own all aspects of the customer relationship, acting as the primary point of contact, and manage customer's logistics needs including rate quotations, order management, and customer reports+ Elicit customer feedback to help guide future product and service offerings+ Transition large customer accounts to Strategic Account Managers to service and develop as needed+ Train additional team members, as necessary+ Logistics consulting and cost reductions+ Track and report trends in customer accounts to management, including revenue and load count reports+ Development and tracking of key performance indicators and metrics+ Establish and meet individual goals and objectives relating to all aspect of the position+ Participate in department sales and operational meetings+ Completion of customer tracking reports+ Track and trace shipments+ Enter orders and quotes+ Quoting customer business**Job Requirements:**+ Excellent verbal communication skills with emphasis on telephone communications+ Strong organizational skills and attention to detail+ Aggressive self-starter with keen negotiation skills in order to be successful in this role+ Knowledge of brokerage, third party logistics and freight forwarding is helpful+ Previous sales experience is strongly preferred+ Proficient in Microsoft Office applications such as, Word, Outlook, Excel and PowerPoint is required+ A college degree is preferred+ Ability to build strong internal and external relationships+ Ability to work alone or in a team environmentExcited about this role but don't think you meet every requirement listed? Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs.*Benefits may vary for bargained locations, confirm benefit eligibility with your recruiter.**:**Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.