47 Results for

Front Desk Agent Jobs in Chelsea, MA

Jobs

New!

Boston, MA3 days ago

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.

Littleton, MA8 days ago

Proficiency in Microsoft Office; familiarity with systems like OnQ, Opera, FOSSE, Lightspeed, HotSOS, GXP, BOB, Kipsu, and Slack is a plus. Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.

Salem, NH30+ days ago

As the first point of contact for our hotel guests, you will be responsible for delivering exceptional customer service while efficiently performing front desk operations. - Assist in the creation of an inviting environment by maintaining knowledge of local attractions and services that may enhance a guest’s stay.

Boston, Massachusetts19 days ago

In addition to the performance of the essential functions, this position may be required to perform a combination of supportive functions, with the percentage of time performing each function to be solely determined by the Guest Services Management Team based upon the requirements of the hotel. Support all guest services areas (communication center, reception, concierge, bell and door, gift shop).

Sonesta Simply Suites Boston Burlington, MA30+ days ago

Job Description Summary The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.

New!

Nashua, NH2 days ago

Position is responsible for all Front Desk Functions including but not limited to, checking guests in and out, providing directions, answering telephone calls, making reservations and providing outstanding customer service. Shifts will primarily consist of 7:00 AM–3:00 PM and 3:00pm-11:00pm coverage; however, candidates may occasionally be asked to assist with overnight shifts from 11:00 PM–7:00 AM based on operational needs.

Cambridge, Massachusetts30+ days ago

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

Cambridge, Massachusetts16 days ago

$24.50–$24.50 Per Hour

A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

Cambridge, Massachusetts30+ days ago

$24.50–$24.50 Per Hour

Andover, MA30+ days ago

Location Courtyard by Marriott Boston Andover, 10 Campanelli Drive, Andover, Massachusetts, United States, 01810VIEW ON MAP (https://www.google.com/maps?q=Courtyard%20by%20Marriott%20Boston%20Andover%2C%2010%20Campanelli%20Drive%2C%20Andover%2C%20Massachusetts%2C%20United%20States%2C%2001810). Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping).

Gloucester, MA30+ days ago

$19–$20 Per Hour

Regularly post receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present accurate hotel charges upon check-out. Maintains good customer relations being aware of all hotel services and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on the telephone.

Somerville, Massachusetts30+ days ago

Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. 23 Cummings StreetSomerville, MA02145 Overview: The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Braintree, MA30+ days ago

Part-time

We celebrate our associates' success monthly with Town Hall meetings and incentives for individual performance, we create excellent opportunities and support career advancement, and we share in World of Hyatt Associate Benefits which include discounted room nights at any Hyatt branded hotel or resort worldwide! Located in the heart of the South Shore, 15 miles from Downtown Boston and easy access to Cape Cod, our Braintree hotel is central to attractions in Boston and Greater New England.

Boston, MA30+ days ago

Full-time

Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions.

New!

Waltham, MA4 days ago

The ideal candidate will have a friendly, easygoing personality in addition to being perceptive and disciplined. Keep our front desk clean, presentable and stocked with all the necessary material (pens, forms, paper, etc) .

New!

Boston, MA4 days ago

The Front Desk / Database Manager is the face of our office and a key player in supporting daily operations, training new agents, and maintaining our world class property database. We're seeking a Front Desk / Database Manager who thrives in a dynamic setting and is passionate about real estate, organization, and agent success.

Newton, MA29 days ago

If you are interested in kickstarting your career in the hotel industry and have the following skills, we would love to speak with you: A keen eye for detail, time management and great customer service skills. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement.

Boston, MA18 days ago

Completing daily front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and rates and types of available rooms as well as responding to other requests from guests and providing welcome beverage and barista services as needed. In addition to generally spreading joy, you’ll be ensuring guests are receiving great customer service from the time they exit their cab to entering their room and everything in between.

Boston, Massachusetts30+ days ago

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Studio Allston is situated in, you guessed it, Allston, a unique neighborhood of Boston, MA.Home to elite universities, nationally recognized music venues, and amazing restaurants and bars, Allston is a hub for the inventive spirit and energy that has made Boston an international destination.

New!

Cambridge, MAToday

$25.50–$27.50 Per Year

The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.

Boston, Massachusetts30+ days ago

New!

Boston, MAToday

City Ferry, part of Hornblower Group's Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the UnitedStates, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systemsHornblower Group's subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries.

Boston, MA10 days ago

Studio Allston is situated in, you guessed it, Allston, a unique neighborhood of Boston, MA.Home to elite universities, nationally recognized music venues, and amazing restaurants and bars, Allston is a hub for the inventive spirit and energy that has made Boston an international destination. Provides all Front Desk Assistant job duties like registering guests into the hotel in a prompt and courteous manner, using up-selling techniques to maximize room rates; preparing for group check-ins and check-outs, and VIP arrivals.

Cambridge, Massachusetts30+ days ago

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Overview: The Assistant Front Office Manager is responsible for ensuring the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.

Boston, Massachusetts11 days ago

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Studio Allston is situated in, you guessed it, Allston, a unique neighborhood of Boston, MA.Home to elite universities, nationally recognized music venues, and amazing restaurants and bars, Allston is a hub for the inventive spirit and energy that has made Boston an international destination.

Boston, MA30+ days ago

Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Keep profile notes and shift reports to track guest issues that may be brought to their attention and offering compensation when necessary and passing along relevant information to front desk staff.

Boston, Massachusetts29 days ago

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.

Gloucester, MA30+ days ago

$19–$20 Per Hour

Keyword: front office, front desk, customer service, guest service, front desk agent, guest service agent, hotel, hospitality, guest services, reservations, booking agent, reservationist, receptionist. In this role, you will provide exceptional guest service by managing room bookings, handling incoming calls, and addressing the needs of guests and visitors to ensure a seamless and welcoming experience.

Cambridge, MA30+ days ago

Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.

Boston, MA30+ days ago

Full-time

Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Cambridge, MA16 days ago

As a Security Officer – Concierge, there is a high focus on customer service since you will be working with people on all shifts, in environments such as office towers, hotels, shopping centers, etc. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training.

Boston, MA30+ days ago

The Colonnade Hotel is nestled among Boston's finest cultural venues and most exciting shops in the heart of Boston's historic Back Bay, The Colonnade Hotel is an independent Boston hotel with 285 elegantly appointed rooms and luxury suites. Operate the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls; Provide information and assist in recommending area restaurants, theaters community events, activities, etc.

Boston, Massachusetts30+ days ago

The Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston’s Back Bay is an iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen.

New!

Boston, MAToday

$25–$26 Per Hour

As a Guest Service Agent, you will combine exceptional hospitality with efficient front desk operations to ensure every guest feels genuinely cared for. Since 1900, The Lenox has been a beloved Back Bay landmark—an independent hotel known for its character, creativity, and genuine hospitality.

Boston, Massachusetts26 days ago

The Guest Services Supervisor is responsible for assisting the Guest Services Manager and Assistant Guest Services Manager on the overnight shift while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

New!

Haverhill, MA1 day ago

We are seeking a friendly, customer service focused Overnight Guest Services Agent to join our team at TownePlace Suites and Fairfield Inn Haverhill. In this position you will be responsible for guest registration, making reservations, and providing guests with information about the hotel and the local area.

Boston, MA30+ days ago

Nestled among the city's finest shopping and cultural venues, The Colonnade Hotel is an independent hotel centrally located in Boston's historic Back Bay and features 285 stylishly appointed guest rooms and luxury suites. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

Cambridge, Massachusetts30+ days ago

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.

Sonesta Simply Suites Boston Braintree, MA30+ days ago

Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank. Complete and transmit daily management/accounting reports with any supporting documentation ensuring the accurate accounting of the hotel revenues and expenses.

Somerville, Massachusetts30+ days ago

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

Cambridge, MA30+ days ago

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.

New!

Revere, MAToday

Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her.

New!

Jamaica Plain, MAToday

$17.85–$22 Per Hour

If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.

New!

Everett, MAToday

$17.84–$20.22 Per Hour

Find additional career opportunities at careers.extraspace.comIf you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. Address and resolve customer concerns related to billing, security, auctions, and proper site usage* Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits.*

Boston, MA17 days ago

Inspired by our namesake, Henry Melville Whitney—an American Industrialist and founder of the West End Railway Company —attention is paid to the smallest of details, from lush gardens by Matthew Cunningham down to interiors by Ealain Studio. Blending in seamlessly with Beacon Hill’s black-shuttered townhouses and fashionable boutiques, The Whitney is an unexpected find where guests are indulged and instantly at home.

New!

Boston, MA5 days ago

Requires standing for extended periods, walking, pushing, pulling, lifting up to 25 pounds, reaching, bending and kneeling to reach all areas. Housekeeping Supervisor/Guest Service Agent – Executive Housekeeper or Front Office Manager.

Boston, Massachusetts30+ days ago

Requires standing for extended periods, walking, pushing, lifting up to 30 pounds, bending and reaching, stooping, kneeling, or crouching. Meet and greet guests as they arrive, offer choice of seating, escort to the dining table and present menu.

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