Reporting to the Aftermarket Customer Care Commercial Senior Manager,the Outside Customer Care Representativewill be responsible forgrowing AMF's aftermarket businessincluding but not limited to aftermarket parts, Repair and Modernizationprojects, technical servicepackages and training programs in their Region. Utilize AMF supplied tools such as CRM, D365 and other tools to be developed to ensure superior customer information tracking, pre-call planning, call reports, customer contacts, lead development, priorities, cases, opportunities, and quotes.