Reporting Analyst - Contact Center Operations Harbor Health Team IncReporting Analyst - Contact Center OperationsAustin, TXRemoteDesign, generate, and distribute daily, weekly, and monthly performance reports covering key contact center metrics (e.g., Volume, Average Handle Time [AHT], First Contact Resolution [FCR], Service Level/SLA, Abandonment Rate, and Turnaround Time [TAT]). Advanced Microsoft Excel (Required): Expert-level Excel skills (Power Query, Pivot Tables, nested formulas, dynamic arrays, macro automation) to build interim templates, models, and ad-hoc analysis.
Patient Reception Specialist - Round Rock Harbor Health Team IncPatient Reception Specialist - Round RockRound Rock, TXAs the face of our clinics, you will be responsible for providing exceptional patient support and communication, welcoming members, and facilitating a seamless experience that builds satisfaction, trust, and organizational loyalty. Harbor Health is an entirely new multi-specialty clinic group in Austin, TX utilizing a modern approach to co-create health with those who get, give, and pay for it - allowing everyone to fully flourish.
Care Coordinator - LVN Harbor Health Team IncCare Coordinator - LVNAustin, TXYou will work closely with our clinic care team to manage provider clinical inboxes, support medication refill and care plan coordination, and address member questions and concerns - bringing strong organizational skills, attention to detail, and a thorough understanding of clinical terminology to everything you do, in alignment with our mission of transforming healthcare through our payvider model. In this pivotal role, you will apply your LVN clinical judgment and Harbor Health-approved protocols to efficiently manage and organize incoming clinical communications, ensure timely responses, and facilitate effective communication between providers and members.
NewFull Time Night Audit- Carpenter Hotel Hyatt Hotels CorpFull Time Night Audit- Carpenter HotelAustin, TXShare Full Time Night Audit- Carpenter Hotel on LinkedIn Tweet Full Time Night Audit- Carpenter Hotel Share Full Time Night Audit- Carpenter Hotel on Facebook Share Full Time Night Audit- Carpenter Hotel via Email. Ensure immediate response is given to any and all guest comments and concerns, inform immediate supervisor about concerns and assist in implementing corrective measures as necessary.
Restaurant Store Assistant Circle K Stores IncRestaurant Store AssistantAustin, TXStore 2744921Q 12200 FM 969 Rd Austin Texas 78724Shift AvailabilityFlexible Days Evenings Overnights Weekends Job TypeFull timeThe position includes but is not limited to the following essential job duties responsibilities and requirements RESTAURANT ASSISTANT MANAGER JOB SUMMARYThis position assists the Restaurant Manager RM with daily operations of the restaurant and supervises the team in their absence. RESTAURANT ASSISTANT MANAGER EXPECTATIONSProvides excellent guest service in a fast and friendly manner coaches and corrects teamConducts second interviews for team members and shift leadsMaintains a clean restaurant environment by cleaning and performing general housekeeping duties.
Customer Experience Audio Team Member Purple Communications IncCustomer Experience Audio Team MemberAustin, TXThe role supports prospective customers, new-account applicants, current customers, former customers, and general inquiries by providing accurate information, supporting account and registration needs, documenting interactions, and routing or escalating matters in accordance with established procedures. Support prospective customers, new-account applicants, current customers, former customers, and general inquiries regarding products, services, accounts, registration, and available support.
Customer Service Representative - State Farm Agent Team Member Shannon Johnson - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberCedar Park, TXFull timeAs a Customer Service Representative - State Farm Agent Team Member with Shannon Johnson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Front Desk / Customer Service Agent Hyatt Hotels CorpFront Desk / Customer Service AgentAustin, TXShare Front Desk / Customer Service Agent on LinkedIn Tweet Front Desk / Customer Service Agent Share Front Desk / Customer Service Agent on Facebook Share Front Desk / Customer Service Agent via Email. Develop a thorough knowledge of hotel staff, hotel services, hours of operation, room locations, room rates, amenities, and hotel surroundings.
Administrative Pharmacy Program Manager Curative HR LLCAdministrative Pharmacy Program ManagerAustin, TX$58,000–$73,000This role coordinates PBM-related projects, supports formulary and Pharmacy & Therapeutics (P&T) Committee activities, assists with pharmacy benefit and network operations, and helps ensure clinical programs and vendor activities are implemented effectively and aligned with plan strategy. Assist the Director of Pharmacy Networks with pharmacy network-related activities and initiatives, including: Maintaining and updating monthly pharmacy network files and related documentation.
AP Manager (IT Application Manager) WNC CorpAP Manager (IT Application Manager)TXAssigning Employees, Career Development, Digital Project Management, Innovative Leadership, Project Management, System Implementations, System Integration, System Procedures, System Requirements Specification, Systems Analysis, Systems Architecture, Task Management, Team Leadership, Team Management. Provide operational support for enterprise applications and systems, including PLM, ERP, HRMS, workflow, management reports, and related systems.
Remote National Medical Director Centene Corporation GroupRemote National Medical DirectorTXRemote$236,500–$449,300 / yearCollaborates effectively with clinical teams, network providers, appeals team, medical and pharmacy consultants for reviewing complex cases and medical necessity appeals. License/Certifications: Board certification in a medical specialty recognized by the American Board of Medical Specialists or the American Osteopathic Association's Department of Certifying Board Services.
Mobile Associate, Store in Store - Retail Sales T-Mobile US IncMobile Associate, Store in Store - Retail SalesAustin, TXStore-in-Store Mobile Associates are the face of T-Mobile inside a warehouse/club kiosk setting, bringing energy, passion, and expertise to every customer interaction. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year.
Mobile Associate, Store In Store - Retail Sales T-Mobile US IncMobile Associate, Store In Store - Retail SalesRound Rock, TXStore-in-Store Mobile Associates are the face of T-Mobile inside a warehouse/club kiosk setting, bringing energy, passion, and expertise to every customer interaction. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year.
Pharmacy Manager - $50K Sign-On Bonus Available Walgreen CoPharmacy Manager - $50K Sign-On Bonus AvailableTX$67.05–$90.55 / hourWalgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).
Sales & Events Coordinator (On-Site) Hyatt Hotels CorpSales & Events Coordinator (On-Site)Austin, TXThompson Austin offers 212 luxury guestrooms and Suites plus 17 residences along with a 10,000 square foot wellness center, 3 restaurant which are also open to the public, an expansive pool deck and private cabanas and over 10,000 square feet of flexible and traditional event space. Detailed checks of all weekly arrivals daily using customized arrivals report searching for any possible VIP guests, checking all listed requests for accuracy, adding pictures to PMS when possible.
Senior Customer Experience (Cx) Manager TecovasSenior Customer Experience (Cx) ManagerAustin, TX$110,000–$125,000 / yearBuild the case, and then the capability, for Customer Experience to contribute measurable revenue - not by turning representatives into telemarketers, but by putting expert help where it changes the outcome: fit and sizing guidance before a purchase, follow-up inside the return window that turns a refund into an exchange, care and replenishment outreach, and live help on high-intent visits. A track record connecting a service organization to commercial outcomes - assisted selling, clienteling, save-the-sale, or proactive lifecycle outreach - with credible measurement behind the claim.
Customer Experience Team Member II Purple Communications IncCustomer Experience Team Member IIAustin, TXAs a leading provider of onsite interpreting services, video relay service and video remote interpreting, the Company delivers a wide array of options designed to meet the unique communication needs of its customers. Customer Experience Team Member II Responsibilities: Assisting, verifying, and validating new and current customer's required documentation for the Telecommunication Relay Services User Registration Database (TRSURD).
CUSTOMER SERVICE REPRESENTATIVE - FT Cutter Holding Co.CUSTOMER SERVICE REPRESENTATIVE - FTGeorgetown, TXPerform airfield management activities, which may include escorting passengers and or crew member's airfield via different traveling modes i.e. walking or driving of company vehicle. The Customer Service Representative (CSR) will function as the primary face of Cutter Aviation and must be an exceptional relationship builder with the drive to provide world-class customer service.
Marriott Austin North - Director Front Office Aimbridge Hospitality LLCMarriott Austin North - Director Front OfficeRound Rock, TXCrisis Commander: Stays emergency-ready with certifications, leads daily reporting and decision-making, participates in Manager on Duty shifts, and steps up for any project or challenge thrown their way. At least 6 years progressive experience in front desk leadership; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience.
Project Management Assistant SSOE, Inc.Project Management AssistantAustin, Texas$55,000–$70,000 / yearFull timeResponsibilities: Generate, capture, manage, track, and retrieve all project-related documents, including formal correspondence, internal and external submittals and deliverables, design and construction request for information, document tracking logs and reports, meeting minutes, and workflows and notifications over the period of the project. We invest in mentorship and knowledge sharing, pair you with experienced Project Management Assistants who will coach you on contract mechanics and delivery strategy, and support clear career paths toward senior project controls, project coordination, and project management roles.