PERMANENT

FULL_TIME

MONTH

Focused on superior staff training, state of the art technology, and the highest commitment to customer service to our clients, ProCollect has been earning the trust of our clients since 1995. As one of the nation's premier debt collection agencies, our goal is to achieve the best possible collection returns for our clients while treating debtors with respect and understanding.

Job description***$2,000 Hiring Bonus after 90 days***As a Collections Representative with ProCollect, you will carefully adhere to policies, procedures and laws related to consumer collections.Additional responsibilities of the Bilingual Collections Representative include:<ul><li>Contacting past due accounts via phone</li><li>Working 200-300 accounts per day</li><li>Maintaining accurate collection notes on past due accounts</li><li>Operating a collections database in a Windows-based operating system</li><li>Communicating professionally with consumers</li><li>Completing other tasks as assigned</li></ul>JOB REQUIREMENTS:As a Bilingual Collections Representative with ProCollect, you must possess excellent negotiation, telephone communication skills and an inner drive to succeed.Additional requirements for the Bilingual Collections Representative include:<ul><li>Ability to thrive in a fast-paced quota-driven work environment</li><li>Ability to work a 40-hour per week, rotating shift within the following hours:</li></ul>Monday - Thursday: 8:00am - 8:00pmFriday: 8:00am - 6:00pmSaturday: 8:00am - 3:00pmJob Type: Full-timeBenefits:As a Collections Representative with ProCollect, you can expect compensation based on your performance. We offer a base salary, uncapped commission and a $2,000 sign-on bonus!More about ProCollect: As one of the nation's premier debt collection agencies, our goal is to achieve the best possible collection returns for our clients while treating debtors with respect and understanding. Focused on superior staff training, state of the art technology, and the highest commitment to customer service to our clients, ProCollect has been earning the trust of our clients since 1995.Please complete the online application by going to our website:<a href="https://procollect.com/contact/career-opportunities/" rel="nofollow">https://procollect.com/contact/career-opportunities/</a>Job Type: Full-timeSalary: $2,500.00 - $3,000.00 per monthWork setting:<ul><li>Office</li></ul>Benefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>On-the-job training</li><li>Opportunities for advancement</li><li>Paid time off</li><li>Parental leave</li><li>Vision insurance</li></ul>Ability to commute/relocate:<ul><li>Dallas, TX 75243: Reliably commute or planning to relocate before starting work (Required)</li></ul>

ProCollect Inc.

Bilingual Debt Collections Specialist

Collection Agency

Communication Skills

Consumer Regulations

Credit and Collections

Customer Support/Service

Leading Edge Technology

Microsoft Windows Operating System

Multilingual

Negotiation Skills

Past Due Accounts

Staff Training

Telephone Skills

FEED

UNKNOWN

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Learn: In-depth training helps you sharpen communication and problem-solving skills.

HOUR

Bilingual Customer Support SpecialistPay from $26 to $30 per hour with significant growth and earning potential!Texas Branch - Irving, TXFast, friendly and customer focused. As a Uline Bilingual Customer Support Specialist, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.Full-Time Hours: Training Shift is Monday - Friday, 8:30 AM to 5 PM - after training, your shift will be Monday - Friday, various shifts available.Why Customer Service at Uline?<ul><li>Learn: In-depth training helps you sharpen communication and problem-solving skills.</li><li>Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.</li><li>Connect: Build strong relationships in our collaborative in-person setting with regular team events.</li></ul>Position Responsibilities<ul><li>Process customer orders, make product recommendations and handle account inquiries using world-class technology.</li><li>Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.</li><li>Build business relationships with customers over phone, email and chat.</li><li>Understand customer needs and recommend Uline's best solutions.</li><li>Help customers navigate Uline's website and online ordering.</li></ul>Minimum Requirements<ul><li>High school diploma or equivalent. Bachelor's degree preferred.</li><li>Excellent problem-solving, listening and communication skills.</li><li>Prior customer service experience is a plus, but if you are eager to learn, we will train you!</li><li>Bilingual (English / Spanish) - fluent in both verbal and written forms.</li></ul>Benefits<ul><li>Complete health insurance coverage and 401(k) with 6% employer match that starts day one!</li><li>Multiple bonus programs.</li><li>Paid holidays and generous paid time off.</li><li>Tuition Assistance Program that covers professional continuing education.</li></ul>Employee Perks<ul><li>Best-in-class, clean, modern facilities.</li><li>First-class fitness center and beautifully maintained walking paths.</li></ul>About UlineUline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.EEO/AA Employer/Vet/Disabled#LI-JM3#LI-TX001(#IN-TXCS)#ZR-TXCSOur employees make the difference and we are committed to offering exceptional benefits and perks!  Explore <a href="https://www.uline.jobs/#working-here" rel="nofollow noopener noreferrer" target="_blank">Uline.jobs</a> to learn more!

In 1980, Liz and Dick Uihlein recognized a local need for a shipping supply distributor and started Uline from their basement. Their first product was the H-101 carton sizer (still offered today). From those humble beginnings, the business has grown far beyond their expectations, while still remaining a family-owned and run company. Uline is now North America's leading distributor of shipping, packaging and industrial supplies with over 1,700 box sizes in stock. Product lines have expanded to include retail, safety, material handling and janitorial items. Uline's 900+ page catalog reaches businesses nationwide, offering over 41,000 products always in stock for quick delivery. With over 9,000 North American employees, Uline has distribution centers near Chicago, IL; Minneapolis, MN; Allentown, PA; Los Angeles, CA; Atlanta, GA; Dallas, TX; Seattle, WA; Reno, NV; Miami, FL; and Columbus, OH. There are also locations in Mexicali and Monterrey, Mexico and near Toronto and Edmonton, Canada. Uline is a drug-free workplace.

Uline

Customer Support Specialist - Bilingual

Customer Relations

English Language

Fitness

Mentoring

Needs Assessment

Order Processing

Problem Solving Skills

Product Packaging

Product Pricing

Resolve Customer Issues

Service Delivery

Spanish Language

Team Player

Bilingual Debt Collections

You will be responsible to adhere for all call center metrics including outbound and inbound calls metrics, along with some administrative duties including but not limited to the following: data entry, entering payments, processing false alarm report, billing, and responding to emails, among others. The job requires knowledge of internal processes and procedures, some collections, strong inter-personal skills, ability to multi-task, and able to create a sense of urgency.

<div>Customer Service Representative- Bilingual<hr style="height:2px;width:100%;text-align:center"/>The Customer Service Representative-Bilingual is an integral part of PMAM, functioning on a Full-Time Monday – Friday schedule within the general hours of 8 AM – 6 PM. This position is based in Dallas, Texas. This is a non-exempt position. Responsibilities include but are not limited to the following duties on a continual basis. Position – Customer Service RepresentativeJob type - Fulltime Location – North Dallas, TX (75240) Onsite Benefits Offered - Vision, Medical, Life, Dental and Retirement plan (SEP-IRA) About Us:PMAM Corporation stands at the forefront of technological innovation, offering tailored solutions that bridge the gap between complex challenges and effective strategies. Our company's mission is to empower businesses, organizations, and industries with cutting-edge technologies and transformative insights that drive growth, efficiency, and sustainability. Are you looking for a place to call home? Do you want a fun friendly work environment? Are you a good, caring person with great aptitude? Then let’s talk, you may be the person we are looking for. As a CSR you will be the primary point of contact when servicing our customers by fulfilling their request. You will be responsible to adhere for all call center metrics including outbound and inbound calls metrics, along with some administrative duties including but not limited to the following: data entry, entering payments, processing false alarm report, billing, and responding to emails, among others. The job requires knowledge of internal processes and procedures, some collections, strong inter-personal skills, ability to multi-task, and able to create a sense of urgency. Providing timely and effective responses to our customer’s requests are key skills required for this position. Attendance is of high priority. Must be able to pass background check and drug testWe are looking for a Call Center Representative that will be the liaison between PMAM Corp and its current or potential clients. The successful candidate must be able to accept ownership for effectively solving customer issues, concerns, and inquiries, keeping our customer satisfaction at the core of every decision and behaviour.Responsibilities<ul><li>Must be able to manage high volume inbound and outbound calls in a timely manner</li><li>Must be able to adhere to the companies call model using, “opening , closing and messaging scripts” when servicing our clients</li><li>One call resolution, resolving customers billing and credit concerns, provide solutions and/or alternatives</li><li>Seize opportunities to upsell products when they arise</li><li>Build sustainable relationships and engage customers by providing Legendary Customer Service.</li><li>Keep records of all conversations in our call center database in a comprehensible way</li><li>Frequently attend educational seminars to improve knowledge and performance level</li><li>Meet personal/team qualitative and quantitative targets</li></ul>Skills<ul><li>Previous experience in a customer support role (CSR agent, face to face , retail)</li><li>Track record of over-achieving quota</li><li>Strong phone and verbal communication skills along with active listening</li><li>Familiarity with CRM systems and practices</li><li>Customer focus and adaptability to different personality types</li><li>Ability to multi-task, set priorities and manage time effectively</li><li>High school degree</li></ul> </div>

PM AM Corporation is a global information technology company with world headquarters in Dallas, Texas. A Microsoft Gold Certified Partner, PM AM is a leader in building Software As A Service (SAAS) application solutions and fully managed services / products for law enforcement, sales, human resources, healthcare and other industries. PM AM has been successfully serving many clients across a wide array of industries such as Insurance, Manufacturing, Public Sector, Hospitality & Healthcare and Travel, Transportation & Logistics and has specialized capabilities in delivering horizontal functional systems like Sales and Marketing, Operational Analysis, Human Capital & Resource Management, Web Enabled Eco System and Inventory Management system.
We are a CMMi Level 3  certified organization having our offices in Dallas, Houston, Colorado & Denver in the United States and Mumbai in India.
PMAM has received its CMMi Level 3 certification in 2013, from the Software Engineering Institute at Carnegie Mellon University, the most prestigious certification worldwide for software development processes. PMAM is also a Microsoft Gold Certified Partner which further contributes to our ability to exceed functional and technical requirements while delivering the project on time and within budget.
Please visit our website <a href="http://www.pmam.com">www.pmam.com</a> for more information.

Full Time Bilingual Jobs in Frisco, TX

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Full Time Bilingual Jobs in Frisco, TX

Bilingual Debt Collections Specialist ProCollect Inc.

Customer Support Specialist - Bilingual Uline

Bilingual Debt Collections ProCollect Inc.

Customer Service Representative-Bilingual PMAM Corporation

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